Business Development Manager

Job summary

Lister Medical Centre in Harlow, Essex is looking to recruit a business development manager, on a full time basis for 37.5 hours per week, to join their existing leadership team and support their 60 members of staff working together for the good of the practice population.

You will offer support to the partners to coordinate all aspects of the day-to-day business, motivating and managing staff, optimising efficiency and financial performance, as well as ensuring the practice achieves its long-term strategies.

Main duties of the job

• Day to day management of the administrative/reception team, completing appraisals, training plans, staff reviews, recruitment, monitoring training and staff absence.
• Leading and participating in, regular meetings, setting agendas and taking minutes.
• Maintaining, developing and running the practice inhouse complaints.
• Being aware of the provisions of the Data Protection Act 1998 and implement confidentiality systems and processes in the practice.
• Be actively involved in establishing and running a patient participation and involvement groups within the practice.
• Ensuring the effective and efficient working and operational systems within the practice.
• Ensuring all income-generating opportunities are explored and maximised.
• Effectively managing own time, workload and resources.
• Communicating effectively with other team members, patients and carers.

About us

We are a friendly, supportive, democratic, well organised and enthusiastic GMS Practice, dedicated to providing traditional family orientated general practice based at a new purpose built single site health centre in Harlow. We currently have approximately 21,000 patients, 5 partners, 3 salaried GPs, a large nursing support team and a vast array of administrative staff. We are a training practice and also for Cambridge students. We are also a research practice.

We are consistent high achievement in all QOF and enhanced services areas,

Innovative team structure with individual patient lists (around 2,500 per FTE GP).We operate the SystmOne computer system and are active members of local GP federation and CCG.

Lister Medical Centre has easy access to M11/M25, close to London and Stansted and attractive Essex and Hertfordshire countryside, excellent schools

We would encourage you to review the practice website at www.listermedicalcentre.com to gain a small insight into the life of the practice.Informal visits to the practice are also recommended and can be done so by contacting Dr Fernandes at cyrusfernandes@nhs.net Interviews will be held the the first week of March 2025.