Primary Care Careers

Care Co-ordinator

Information:

This job is now closed

Job summary

The Ross Practice in Harlow has a fantastic opportunity for a care coordinator to join our team on a full time basis, for 37.5 hours per week.

The role will focus on coordination of the patient's journey to meet their physical and/or mental health needs, working closely with the 3 practices in the primary care network (PCN).

If you are a skilled care co-ordinator, with excellent person-centred planning experience and strong local knowledge for accessing key support, then we would love to hear from you.

Main duties of the job

  • provide extra time, capacity and expertise to our practice team to help us to improve the care provided to our patients.
  • ensurepatient health and care planning is timely, efficient, and patient-centred and thatall patients receive the best possible care and service.
  • support patients preparing for clinical conversations with a primary care professional or following up clinical conversations they have had.
  • become an important member of your PCN multidisciplinary team (MDT) identifying patients in need of proactive support ensuring the appropriate support is made available to them and their carers as well as any needs being addressed.
  • work alongside a variety of different people working in the practices and across the PCN including doctors, nurses, healthcare assistants, social prescribing link workers, physiotherapists, physician associates, paramedics, health and wellbeing coaches, podiatrists, occupational therapists and clinical pharmacists, as well as the administrative team.

About us

The Ross Practice is in Harlow with easy access to the M11 and train services. We are made up of 4 partners, nursing team, management team and a supportive administration team. We are part of Harlow South PCN with a CQC 'good' rating

We are a SystmOne practice which also operates AccuRx and Ardens.

Details

Date posted

30 January 2025

Pay scheme

Other

Salary

Depending on experience

Contract

Permanent

Working pattern

Full-time

Reference number

8800

Job locations

Keats House

The Fairway

Harlow

Essex

CM18 6LY


Job description

Job responsibilities

If you would like to find out more information about this role, please do not hesitate to get in contact with us.

Job description

Job responsibilities

If you would like to find out more information about this role, please do not hesitate to get in contact with us.

Person Specification

Experience

Essential

  • Good oral communication skills and be able to communicate professionally and effectively with a variety of people at all levels.
  • Good IT/computer skills including Word and Excel.
  • Motivated by helping people with care and empathy and in delivering person centred support in a non-judgemental way.
  • Awareness and understanding of confidentiality
  • Ability to adhere top practice core values and ensure patients, colleagues and other partners are treated with dignity and respect.
  • Demonstrate the ability to show kindness, compassion and a caring manner, with an understanding of human needs physical ,emotional and social
  • Good time management and prioritisation skills, with the ability to work to strict deadlines.
  • Ability to work on own initiative without direct supervision , understanding where clinical input is required
Person Specification

Experience

Essential

  • Good oral communication skills and be able to communicate professionally and effectively with a variety of people at all levels.
  • Good IT/computer skills including Word and Excel.
  • Motivated by helping people with care and empathy and in delivering person centred support in a non-judgemental way.
  • Awareness and understanding of confidentiality
  • Ability to adhere top practice core values and ensure patients, colleagues and other partners are treated with dignity and respect.
  • Demonstrate the ability to show kindness, compassion and a caring manner, with an understanding of human needs physical ,emotional and social
  • Good time management and prioritisation skills, with the ability to work to strict deadlines.
  • Ability to work on own initiative without direct supervision , understanding where clinical input is required

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Primary Care Careers

Address

Keats House

The Fairway

Harlow

Essex

CM18 6LY


Employer's website

https://www.eoeprimarycarecareers.nhs.uk/ (Opens in a new tab)

Employer details

Employer name

Primary Care Careers

Address

Keats House

The Fairway

Harlow

Essex

CM18 6LY


Employer's website

https://www.eoeprimarycarecareers.nhs.uk/ (Opens in a new tab)

Employer contact details

For questions about the job, contact:

Recruitment Team

The Ross Practice

enquiries@eoeprimarycarecareers.nhs.uk

01206918760

Details

Date posted

30 January 2025

Pay scheme

Other

Salary

Depending on experience

Contract

Permanent

Working pattern

Full-time

Reference number

8800

Job locations

Keats House

The Fairway

Harlow

Essex

CM18 6LY


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