Operations Supervisor

Job summary

Church Langley Medical Practice has an opportunity for a operations supervisor based within our reception/admin team on a full-time basis for 37.5 hours per week. This is an office based, 5 day per week role. In this essential front-line role at the practice, the operations supervisor will oversee day to day operations, ensuring the reception team help patients access the right services, assist with keeping health records accurate and ensure that appointment bookings are well-managed.

Within this role the they will work within the existing team to promote the core values of the practice.

Main duties of the job

• Managing reception and the reception team.
• HR set-up.
• Complaints primary contact.
• Telephone data reporting.
• Identifying and delivering training.
• Compiling reception staff rotas.
• Supporting the management team by compiling reports.
• Coordinating cover for staff absences.
• Working with the GP Assistant to coordinate home visits.
• Scheduling and take minutes for the PPG meetings.
• Championing continuous improvement.
• Leading/inspiring reception team.

About us

We are a medium sized practice with a high percentage of younger patients, a lot with children. Based in Church Langley we have free parking on our door step in the Tescos car park.

Church Langley is a work in progress, we are striving to update technology available and modernise the way we work. A positive attitude and fresh ideas are very much welcome within the team. We believe in developing our own team just as passionately.

If this sound like a place were you could bring some positive enjoyment to the diverse community, please get in touch.

We offer a range of benefits including the NHS pension scheme, health service discounts and a minimum of 28 days annual leave (FTE), with enhancements for long service.