Receptionist

Job summary

Lea Vale Medical Group are looking for a medical receptionist with experience in customer service to join our surgery. This is an exciting role as you'd be joining an established non-clinical team that is rated outstanding by the CQC. You will become part of our dedicated reception team and strive to ensure our patients receive the best possible service from the practice. With good communication skills and the ability to respond sympathetically to queries and direct people appropriately, you will have strong organisational skills and be able to multi-task. We would welcome applications from organised, adaptable, and friendly individuals, who are keen to help us provide high levels of customer service.

Main duties of the job

• Assist patients to access the right services
• Book appointments and ensure that appointment bookings are well-managed.
• Assist with keeping health records accurate and up-to-date.
• File prescriptions, letters and documents.
• Manage the post.

About us

Lea Vale Medical Group is serving just over 45,000 patients and has been rated outstanding by the CQC. We believe in delivering high quality patient care through teamwork.

As an employee of Lea Vale Medical Group, you will also enjoy the following benefits:

• Competitive salary.
• NHS Pension.
• Support to guide your personal and professional development.
• Excellent training opportunities.

We are a CQC outstanding rated practice who believes in delivering high quality primary care services through effective teamwork and constant learning. We are looking for people who share the same teamworking ethics to join our team. We learn from the past but are always looking to the future, this is true when we look for new staff as well, your skills and experience will be what make you suitable for this role but we are more interested in your ideas for the future! How you want to develop yourself and how that will improve our practice and the service we offer to our patients.