Patient Navigator

Job summary

Wolverton Health Centre has an exciting opportunity for an enthusiastic and proactive patient navigatorto join our team initially for a 6 month maternity contract, with the possibility of an extension. This position is offered on a part-time basis for 25 hours per week working Monday to Friday, 1.30pm to 6.30pm.

General practice is a challenging environment that requires a calm and caring approach with the ability to work under pressure. The ideal candidate will have energy and drive amongst other attributes.

Main duties of the job

• Greeting and directing all patients.
• Making appointments.
• Answering queries and complaints from patients and outside agencies, signposting to the appropriate staff member as appropriate.
• Accepting, issuing and handing out prescriptions, letters, completed forms, specimen bottles, etc.
• Advising patients of practice procedures.
• Registering new patients.
• Accurately maintaining patient database and records, photocopying, filing and scanning.

About us

We are a 16,000+ patient practice with 5 GP partners working from a purpose-built building. We are part of Nexus MK PCN which covers 5 practices and approximately 55,000 patients.

Staff benefits include:

• Onsite parking.
• NHS pension.
• Generous annual leave.
• Health and wellbeing support.