Receptionist/Prescriptions Clerk

Job summary

The Limes Surgery, located in Hoddesdon, has an exciting opportunity for a receptionist/prescriptions clerk to join their friendly team. The role is offered on a full-time basis, for 37.5 hours a week worked across 4 days; the staff member must be able to work on either a Monday or a Friday, with flexibility re the non-working day. Surgery opening hours are 8am-6.30pm.

The receptionist plays a pivotal role in the experience of patients at our practice, helping them to access the right services and dealing with their queries face-to-face, online and by telephone.

Main duties of the job

• Greeting and directing all patients.
• Making appointments.
• Answering queries and complaints from patients and outside agencies, signposting to the appropriate staff member as appropriate.
• Accepting, issuing and handing out prescriptions, letters, completed forms, specimen bottles, etc.
• Advising patients of practice procedures.
• Registering new patients.
• Accurately maintaining patient database and records, photocopying, filing and scanning.

Previous applicants will not be considered. Interviews to be held on 16th & 17th October.

About us

The Limes Surgery is a long established general medical practice that sits in the market town of Hoddesdon with easy access to the M25. We have an active PPG (patient participation group), who meet regularly to discuss practice issues and patient experience to improve the service. Benefits include;

• Town centre location with free onsite parking.
• NHS pension.
• 4 weeks annual leave.