Primary Care Careers

Secretarial Administrator

Information:

This job is now closed

Job summary

Victoria Surgery has an opportunity for a secretarial administrator to join our busy practice support team, on a part-time basis for 15 hours per week, Tuesday and Friday 8.30-4.30pm, to support our busy administration teams. Interviews will be held week commencing 16th September.

Main duties of the job

  • Co-ordinate and work up SARS requests, confirm verification in place, on spreadsheet for processing and process using IGPR software under supervision of secretarial team.
  • Transcribe dictations.
  • Process all referrals via ERS and ensure safety netting is carried out for all 2 week wait referrals.
  • Monitor emails: Sort and action information request e-mails.
  • Manage telephone enquiries.
  • Raise invoices.
  • Basic paperwork.
  • Recall all long-term condition patients as per surgery protocol.
  • S1 tasks.
  • Queries re waiting times.
  • Processing of insurance and medical reports.
  • Code range of clinical details into notes in line with agreed protocols/procedures.

About us

Victoria Surgery is a well-established and friendly practice in the centre of town caring for a patient population of approximately 11,000. Our team recognises the importance of a good work-life balance. Our practice team consists of 9 list holding GPs and a dedicated clinical team including, clinical pharmacists, nurse practitioner, 1 nurse and a trainee nursing associate. We are supported by a full management, administration and dispensary team. We are part of the Bury St Edmunds Primary Care Network and the successful candidate will work alongside a teamincluding paramedics, social prescriber, health and wellbeing coach, care coordinators and pharmacy technician. We place great value on our staff and offer:

  • A comprehensive induction and training period of 6 months.
  • Membership of the NHS pension scheme.
  • Blue Light Card for NHS discounts at various outlets.
  • Staff room with tea/coffee and snacks provided.

Our mission is provide highly quality and compassionate primary care.

Details

Date posted

02 September 2024

Pay scheme

Other

Salary

£11.44 an hour

Contract

Permanent

Working pattern

Part-time

Reference number

7861_1

Job locations

16 Victoria Street

Bury St Edmunds

Suffolk

IP33 3BB


Job description

Job responsibilities

If you would like to find out more information about this role, please see the attached job specification.

Job description

Job responsibilities

If you would like to find out more information about this role, please see the attached job specification.

Person Specification

Experience

Essential

  • Experience of dealing with medical paperwork.
  • Experience of working with computer packages.
  • An understanding, acceptance and adherence to the need for strict confidentiality.
  • Ability to use own judgement, resourcefulness and common sense.
  • Ability to work as part of an integrated multi-skilled team.
  • Able to work under pressure in a changing environment.
  • Able to use own initiative.
  • Attention to detail.
  • Excellent communication skills.
  • Ability to work without direct supervision and determine own workload priorities.

Desirable

  • Experience of S1 clinical system.
  • Experience of working in a GP practice or other primary care environment.
  • Experience of working in a public reception environment.
  • Experience of telephone switchboard operation.
  • Leadership or management experience.
Person Specification

Experience

Essential

  • Experience of dealing with medical paperwork.
  • Experience of working with computer packages.
  • An understanding, acceptance and adherence to the need for strict confidentiality.
  • Ability to use own judgement, resourcefulness and common sense.
  • Ability to work as part of an integrated multi-skilled team.
  • Able to work under pressure in a changing environment.
  • Able to use own initiative.
  • Attention to detail.
  • Excellent communication skills.
  • Ability to work without direct supervision and determine own workload priorities.

Desirable

  • Experience of S1 clinical system.
  • Experience of working in a GP practice or other primary care environment.
  • Experience of working in a public reception environment.
  • Experience of telephone switchboard operation.
  • Leadership or management experience.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Primary Care Careers

Address

16 Victoria Street

Bury St Edmunds

Suffolk

IP33 3BB


Employer's website

https://www.eoeprimarycarecareers.nhs.uk/ (Opens in a new tab)

Employer details

Employer name

Primary Care Careers

Address

16 Victoria Street

Bury St Edmunds

Suffolk

IP33 3BB


Employer's website

https://www.eoeprimarycarecareers.nhs.uk/ (Opens in a new tab)

Employer contact details

For questions about the job, contact:

Recruitment Team

Victoria Surgery

enquiries@eoeprimarycarecareers.nhs.uk

01206918760

Details

Date posted

02 September 2024

Pay scheme

Other

Salary

£11.44 an hour

Contract

Permanent

Working pattern

Part-time

Reference number

7861_1

Job locations

16 Victoria Street

Bury St Edmunds

Suffolk

IP33 3BB


Supporting documents

Privacy notice

Primary Care Careers's privacy notice (opens in a new tab)