Primary Care Careers

Medical Receptionist

Information:

This job is now closed

Job summary

Barton Hills Medical Group has an opportunity for a medical receptionist to join our team on a part-time basis, for 26.25 hours per week, covering the shifts below:

  • Monday & Thursday: 13.15 - 18.30
  • Tuesday & Friday: 08.00 - 13.15

In this essential front-line role at the practice, receptionists help patients to access the right services, assist with keeping health records accurate and up-to-date, and ensure that appointment bookings are well-managed.

Main duties of the job

  • Greeting and directing all patients.
  • Making appointments and giving out appointment cards, where required.
  • Accepting & issuing letters, completed forms, specimen bottles, etc..
  • Dealing with requests for information, and managing problems and complaints.
  • Advising patients of practice procedures.
  • Answering the telephone, promptly.

About us

Our practice is a small and a friendly environment with 8,000 patients. We are a training practice and are part of a successful primary care network.

Details

Date posted

15 August 2024

Pay scheme

Other

Salary

Depending on experience dependent on experience

Contract

Permanent

Working pattern

Part-time

Reference number

7981

Job locations

Whitehorse Vale

Barton Hills

Luton

Bedfordshire

LU3 4AD


Job description

Job responsibilities

If you would like to find out more information about this role, please do not hesitate to get in contact with us.

Job description

Job responsibilities

If you would like to find out more information about this role, please do not hesitate to get in contact with us.

Person Specification

Qualifications

Essential

  • None

Experience

Essential

  • Excellent communication skills, with a clear and polite telephone manner.
  • Ability to work in a polite, confidential and discreet manner, respecting patients at all times.
  • Experience of working with the general public, being sensitive and empathic in distressing situations.
  • Confidence to work as part of a team and ability to "think on your feet".
  • Strong IT and administration skills.
  • Some flexibility is required, as you will sometimes need to work additional or alternative hours to cover for colleagues.

Desirable

  • Previous medical or healthcare receptionist experience is desirable.
Person Specification

Qualifications

Essential

  • None

Experience

Essential

  • Excellent communication skills, with a clear and polite telephone manner.
  • Ability to work in a polite, confidential and discreet manner, respecting patients at all times.
  • Experience of working with the general public, being sensitive and empathic in distressing situations.
  • Confidence to work as part of a team and ability to "think on your feet".
  • Strong IT and administration skills.
  • Some flexibility is required, as you will sometimes need to work additional or alternative hours to cover for colleagues.

Desirable

  • Previous medical or healthcare receptionist experience is desirable.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Primary Care Careers

Address

Whitehorse Vale

Barton Hills

Luton

Bedfordshire

LU3 4AD


Employer's website

https://www.eoeprimarycarecareers.nhs.uk/ (Opens in a new tab)

Employer details

Employer name

Primary Care Careers

Address

Whitehorse Vale

Barton Hills

Luton

Bedfordshire

LU3 4AD


Employer's website

https://www.eoeprimarycarecareers.nhs.uk/ (Opens in a new tab)

Employer contact details

For questions about the job, contact:

Recruitment Team

Barton Hills Medical Group

enquiries@eoeprimarycarecareers.nhs.uk

01206918760

Details

Date posted

15 August 2024

Pay scheme

Other

Salary

Depending on experience dependent on experience

Contract

Permanent

Working pattern

Part-time

Reference number

7981

Job locations

Whitehorse Vale

Barton Hills

Luton

Bedfordshire

LU3 4AD


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