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Senior Receptionist

Primary Care Careers

Information:

This job is now closed

Job summary

North Chelmsford NHS Healthcare Centre has an opportunity for a Senior Receptionist to join our team on a part-time basis for at least 30 hours per week including covering one in four weekends on a rota basis.

Main duties of the job

  • Staff rotas
  • Ensuring cover is in place for all shifts
  • Creating new and updating existing reception protocols, and ensuring these are followed
  • Staff supervision
  • Staff training of new and existing staff
  • Assisting the management team with interviews
  • Assisting the management team with appraisals
  • Signing off overtime for reception team
  • Signing off annual leave for reception team
  • Dealing with verbal complaints
  • Answering all queries from reception team
  • Updating reception team in regards to nurse/clinician skill sets

About us

The North Chelmsford NHS Healthcare Centre GP Surgery was formed in April 2015 following the take over by The Elizabeth Courtauld Surgery based in Halstead.

Facilities now available in the surgery include a large multi-purpose room for baby clinics, facilities for the disabled which include a specially adapted WC, wheelchair access and hearing loop. There is some car parking available for patients attending the surgery.

Date posted

08 May 2024

Pay scheme

Other

Salary

£13.65 an hour Band 5 equivalent

Contract

Permanent

Working pattern

Full-time, Part-time

Reference number

7534

Job locations

2 White Hart Lane

Chelmsford

Essex

CM2 5EF


Job description

Job responsibilities

If you would like to find out more information about this role, please do not hesitate to get in contact with us.

Job description

Job responsibilities

If you would like to find out more information about this role, please do not hesitate to get in contact with us.

Person Specification

Qualifications

Essential

  • None

Experience

Essential

  • strong leadership skills
  • excellent communication skills
  • be able to accurately relay information to the reception team as provided by the Operations Manager.
  • be able to promote a positive working environment
  • answer the phone during busy periods
  • have a good understanding of confidentiality - both patient and business confidentiality
  • be able to multi-task to ensure all jobs are completed within timescales whilst working in a very busy environment.
Person Specification

Qualifications

Essential

  • None

Experience

Essential

  • strong leadership skills
  • excellent communication skills
  • be able to accurately relay information to the reception team as provided by the Operations Manager.
  • be able to promote a positive working environment
  • answer the phone during busy periods
  • have a good understanding of confidentiality - both patient and business confidentiality
  • be able to multi-task to ensure all jobs are completed within timescales whilst working in a very busy environment.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Primary Care Careers

Address

2 White Hart Lane

Chelmsford

Essex

CM2 5EF


Employer's website

https://www.eoeprimarycarecareers.nhs.uk/ (Opens in a new tab)

Employer details

Employer name

Primary Care Careers

Address

2 White Hart Lane

Chelmsford

Essex

CM2 5EF


Employer's website

https://www.eoeprimarycarecareers.nhs.uk/ (Opens in a new tab)

For questions about the job, contact:

Recruitment Team

North Chelmsford Healthcare Centre

enquiries@eoeprimarycarecareers.nhs.uk

01206918760

Date posted

08 May 2024

Pay scheme

Other

Salary

£13.65 an hour Band 5 equivalent

Contract

Permanent

Working pattern

Full-time, Part-time

Reference number

7534

Job locations

2 White Hart Lane

Chelmsford

Essex

CM2 5EF


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