Job summary
Barrack Lane Medical Centre has an opportunity for an administrator/care navigator to join our busy practice support team, on a full-time basis, working 37 hours per week, Monday to Friday, and one Saturday every 3 months as per the care navigator rota.
Main duties of the job
Undertaking a variety of administrative duties to assist in the smooth running of the practice, including the provision of support to clinical staff and other members of the practice team;
Photocopying documents as required;
Actioning tasks set by clinicians and the practice manager;
Processing practice post and emails;
Registering new patients;
Covering reception, as and when required;
Handling phone enquiries efficiently.
About us
Barrack Lane Medical Centre is a town-centre practice, with a branch surgery in the Stoke Park area of Ipswich. We are a friendly, forward-thinking team. We are a training practice with medical students and registrars.
We offer a range of benefits including the NHS pension scheme, health service discounts, annual leave enhancements for long service and enhanced maternity & paternity terms.
Job description
Job responsibilities
If you would like to find out more information about this role, please see the attached job specification.
Job description
Job responsibilities
If you would like to find out more information about this role, please see the attached job specification.
Person Specification
If you are a well organised person, who thrives in a busy working environment where no two days are the same, we'd love to hear from you. We would particularly welcome applications from individuals who are:
Essential
- Experienced medical administrators, with excellent IT and typing skills;
- Adaptable and friendly, with strong administration, time management and organisational skills;
- Excellent communicators able to work in a confidential and discreet manner;
- Able to "think on their feet" in a busy working environment;
- Able to multi-task, work hard and maintain a high level of attention to detail, when under pressure;
- Able to work as part of a multi-disciplinary team, as well as comfortable working independently;
- Some flexibility is required as you will sometimes need to work additional or alternative hours to cover for colleagues.
Person Specification
If you are a well organised person, who thrives in a busy working environment where no two days are the same, we'd love to hear from you. We would particularly welcome applications from individuals who are:
Essential
- Experienced medical administrators, with excellent IT and typing skills;
- Adaptable and friendly, with strong administration, time management and organisational skills;
- Excellent communicators able to work in a confidential and discreet manner;
- Able to "think on their feet" in a busy working environment;
- Able to multi-task, work hard and maintain a high level of attention to detail, when under pressure;
- Able to work as part of a multi-disciplinary team, as well as comfortable working independently;
- Some flexibility is required as you will sometimes need to work additional or alternative hours to cover for colleagues.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
