Job summary
GP Healthcare Alliance (GPHA) is looking for an assistant operations manager to join their expanding NHS and private services team. This is a full time role, covering 37.5 hours per week over five days. The five days will alternate each week between Monday-Friday and Tuesday-Saturday.Travel between all of our sites will be required, so all applicants should hold a full UK driving licence and have access to a vehicle.
Main duties of the job
This exciting, diverse role would be ideal for a candidate who embraces change and is keen to develop new strategies to deliver high-quality patient care while simultaneously leading the team. This is a great opportunity to be creative and develop new business, improve efficiency and really take ownership, while supporting our operations manager. This is a challenging and rewarding environment are you ready for the challenge?
About us
GP Healthcare Alliance is a company, originally formed as a GP Federation, made up of 18 practices who work together to provide healthcare for our practices and patients,in Castle Point, Rochford and Rayleigh, Essex.All practice members remain independent contractors, but work collaboratively to improve healthcare services within our area.
We provide a range of primary care and community services to our local residents, various at scale services for practices, as well as professional staff training. We meet nationwide challenges with local knowledge and expertise, tailoring our services to reflect the needs of the communities in which we work.
We work with local NHS clinicians in the delivery of the services, thereby supporting the retention of strength and depth within the local NHS clinical teams.
What we offer you:
- Competitive salary
- We offer 33 days' holiday pro rata, including bank holidays
- Enhanced maternity/paternity pay
- Company equipment and company mobile phone
- Continuous training and development
- Progression opportunities
- NHS pension
- A supportive and friendly working environment
- Peer support
- Reimbursement for parking and travel expenses for attending meetings/off-site sessions
To discuss this further, contact Vasiliki Ventouli (Recruitment Administrator) atvasiliki.ventouli@gphealthcarealliance.co.ukor Julia Wallis (Services Manager) atjulia.wallis@nhs.net.
Job description
Job responsibilities
On a day-to-day basis, the post-holder willcoordinate and manage the clinical and non-clinical services provided by GPHA. This includes:
- running our private clinic in Hadleigh,
- owning and developing existing services across south east Essex,
- capturing patient feedback,
- responding to complaints,
- regular reporting,
- organising rotas for multiple sites,
- leading and managing a team of clinical and non-clinical colleagues,
- organisational and developmental work, as directed by the operations manager.
For further information, please see the attached job description.
Job description
Job responsibilities
On a day-to-day basis, the post-holder willcoordinate and manage the clinical and non-clinical services provided by GPHA. This includes:
- running our private clinic in Hadleigh,
- owning and developing existing services across south east Essex,
- capturing patient feedback,
- responding to complaints,
- regular reporting,
- organising rotas for multiple sites,
- leading and managing a team of clinical and non-clinical colleagues,
- organisational and developmental work, as directed by the operations manager.
For further information, please see the attached job description.
Person Specification
Knowledge and skills
Essential
- Fostering relationships within the team is highly important in ensuring positive outcomes, so we are looking for a real people-person with a magnetic personality and genuinely caring approach to people-management. This role would suit you if you have a creative mind, are well organised, and have an inventive approach to presenting data for regular company reports.
-
- The ideal candidate for this role will:
- hold a full UK driving licence and have access to a vehicle - this is essential as travel between all of our sites will be required;
- have demonstrable experience in mobilising new operations and implementing changes within a team;
- have at least 2 years experience in a supervising or management role;
- have good working knowledge of SystmOne. Please describe your experience with this system in your application;
- have a proven ability to work on your own initiative;
- be I.T. savvy and capable with MS Outlook, Excel and Powerpoint as a minimum. A good level of I.T. skills is a must for this role, as we are continually developing our business and utilising new and innovative technologies.
Person Specification
Knowledge and skills
Essential
- Fostering relationships within the team is highly important in ensuring positive outcomes, so we are looking for a real people-person with a magnetic personality and genuinely caring approach to people-management. This role would suit you if you have a creative mind, are well organised, and have an inventive approach to presenting data for regular company reports.
-
- The ideal candidate for this role will:
- hold a full UK driving licence and have access to a vehicle - this is essential as travel between all of our sites will be required;
- have demonstrable experience in mobilising new operations and implementing changes within a team;
- have at least 2 years experience in a supervising or management role;
- have good working knowledge of SystmOne. Please describe your experience with this system in your application;
- have a proven ability to work on your own initiative;
- be I.T. savvy and capable with MS Outlook, Excel and Powerpoint as a minimum. A good level of I.T. skills is a must for this role, as we are continually developing our business and utilising new and innovative technologies.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
