Receptionist/Administrator

Job summary

This is an exciting opportunity for an enthusiastic and pro-active receptionist to join the team based in The Riverside Heath Centre. The role is offered on a part-time basis, for approximately 24 hours a week, plus the requirement for flexibility to provide holiday and sickness cover for colleagues.

Main duties of the job

The post-holder will:

• Provide a point of contact for patients and liaise with doctors and the wider team.
• Provide support to the practice team in a positive and friendly manner ensuring that patients and other visitors access the appropriate services or healthcare professional either in person or via the telephone.

About us

The Colte Partnership is a GP super-partnership, formed in June 2017. It brought together 9 local GP surgeries across Colchester & Tendring, serving approx. 98,000 patients. With the combined workforce, skills and knowledge, we are in a unique position to assist our patients across the county.

As well as general practice, we offer extended access appointments to enable all of our patients to access medical care at evening and weekends; we work collaboratively with external agencies to provide in home services and social prescribing; we are working to be at the forefront of clinical research; and have many more exciting ventures on the horizon.

We also work as three collaborative primary care networks (PCNs) which span across Colchester and Tendring:

• Ambrose Avenue Group Practice, Riverside Medical Centre & Ardleigh Surgery
• Mersea Island Medical Practice, Tiptree Medical Centre & Rowhedge Medical Centre
• Walton Medical Centre, Colne Medical Centre & Wivenhoe Medical Centre

There is a wide socio-economic demographic served within this area which provides an interesting and varied case mix. You will be joining an enthusiastic team of clinicians and administrators. You will be well supported with on-going professional development (training support, CPD and peer support). The role will contribute to the improving quality of care of our patients across the network of practices.