Job summary
Wootton Vale and Shortstown Surgery are looking for an organised, self-motivated and care-driven individual, with experience in primary care, to join our dedicated team as an administrator. The role is offered on a full-time basis.The successful applicant will be based at both of our practices: Wootton Vale Healthy Living Centre and Shortstown Surgery.
Main duties of the job
To provide full administrative support within the surgery working across
a range of departments undertaking a range of administrative duties.
The purpose of the role is to:
- Offer general assistance
to the practice team and project a positive and friendly image to patients and
other visitors, either in person, or via the telephone
- Receive, assist, and direct patients in accessing the
appropriate service or healthcare professional in a courteous, efficient, and
effective way
- Undertake a variety of administrative duties to assist in the
smooth running of the practice including the provision of secretarial and
clerical support to clinical staff and other members of the practice team
- Facilitate effective
communication between patients, members the primary health care team, secondary
care, and other associated healthcare agencies.
About us
Wootton Vale and Shortstown Surgery are established practices, just outside Bedford, with a patient list size of 14,500. Our main site is in Wootton and we have recently merged with the surgery at Shortstown, which is now a branch site.
Our practice ethos is to provide traditional levels of patient care and friendliness, through innovation supported by the latest technology. We work closely with our community partners and with the other GP practices within our primary care network. Our staff comprises:
- 1 GP partner,
- 4 salaried GPs,
- A multi-skilled nursing team, including nurse prescribers, 2 practice nurses and a trainee nurse associate
- 2 clinical pharmacists and a pharmacy technician
- Dedicated management, clinical support, administrative and reception teams.
For further information, please visit our website: www.woottonvale.co.uk
Job description
Job responsibilities
- Data entry and read coding of relevant patient information and medical data into the clinical system.
- Scanning patient information into computerised records as necessary, including medical documents, hospital records and letters.
- Retrieving paper notes as requested.
- Photocopying documents as required.
- Dealing with referrals to primary care.
- Actioning tasks set by clinicians and the practice manager.
- Processing practice post and emails.
- Reviewing and summarising medical records.
- Registering new patients.
- Covering reception as and when required.
- Handling phone enquiries efficiently.
- Some flexibility is required as you will sometimes need to work additional or alternative hours, to cover for colleagues.
For further information on the role, please refer to the attached job specification.
Job description
Job responsibilities
- Data entry and read coding of relevant patient information and medical data into the clinical system.
- Scanning patient information into computerised records as necessary, including medical documents, hospital records and letters.
- Retrieving paper notes as requested.
- Photocopying documents as required.
- Dealing with referrals to primary care.
- Actioning tasks set by clinicians and the practice manager.
- Processing practice post and emails.
- Reviewing and summarising medical records.
- Registering new patients.
- Covering reception as and when required.
- Handling phone enquiries efficiently.
- Some flexibility is required as you will sometimes need to work additional or alternative hours, to cover for colleagues.
For further information on the role, please refer to the attached job specification.
Person Specification
If you are organised, flexible and resourceful, and are able to work under pressure in a busy environment then we'd love to hear from you. We would particularly welcome applications from individuals who are:
Essential
- Experienced in medical administration, with primary care experience desirable.
- Excellent IT skills, including previous experience of Microsoft Office packages and patient information systems being desirable.
- Adaptable, friendly and self-motivated, with strong administration, time-management and organisational skills.
- Excellent communicators, who work in a confidential and discreet manner and are able to think on their feet.
- Able to multi-task, work hard and maintain high level of attention to detail when under pressure.
- Able to work as part of a multi-disciplinary team, as well as being comfortable working independently.
Person Specification
If you are organised, flexible and resourceful, and are able to work under pressure in a busy environment then we'd love to hear from you. We would particularly welcome applications from individuals who are:
Essential
- Experienced in medical administration, with primary care experience desirable.
- Excellent IT skills, including previous experience of Microsoft Office packages and patient information systems being desirable.
- Adaptable, friendly and self-motivated, with strong administration, time-management and organisational skills.
- Excellent communicators, who work in a confidential and discreet manner and are able to think on their feet.
- Able to multi-task, work hard and maintain high level of attention to detail when under pressure.
- Able to work as part of a multi-disciplinary team, as well as being comfortable working independently.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
