Job summary
100Fold CIC is seeking a HR Advisor to support our internal team and customer Practices/Primary Care Networks (PCNs) across Somerset. Working 14-hours per week on a mostly remote basis, this role offers the opportunity to combine hands-on HR administration with first-line HR advice in a collaborative, person-centred environment. There will be an expectation to join working-together days and meetings in-person at various locations across Somerset - travel expenses for these days will be reimbursed.
This is a fantastic opportunity for someone who enjoys a varied workload and is confident supporting a range of HR functions including recruitment, onboarding, staff scheduling, compliance and employee relations.
This vacancy will remain open until Thursday 10th July 2025, with interviews taking place on Tuesday 15th July and Thursday 17th July at Glastonbury Health Centre.For more information, please contact our Operations Manager, Millie, on millie.day@nhs.net
Main duties of the job
As HR Advisor, you will provide essential HR administrative and advisory support across 100Fold CIC and our customer base of GP practices and PCNs. You will:
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Coordinate end-to-end recruitment processes including advertising, applicant tracking, shortlisting, and interview scheduling
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Complete all pre-employment checks such as DBS applications, right-to-work verification, and professional registration checks
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Prepare and issue employment contracts, variations, and onboarding documents
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Maintain accurate HR records using systems like TeamNet and Microsoft 365
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Monitor shared inboxes, triaging and responding to routine HR queries and escalating complex issues where appropriate
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Provide first-line HR advice to managers and staff on policies, terms and conditions, absence, and performance
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Support in managing employee relations cases by arranging meetings, taking minutes, and preparing documentation
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Track and manage staff absence, annual leave, probation reviews, and appraisal timelines
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Coordinate and support the scheduling of bank staff across customer sites, ensuring service coverage
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Contribute to the development and implementation of HR policies, wellbeing initiatives, and system improvements
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Assist the Operations Manager with ad-hoc HR projects, audits, and reporting
This is a hands-on role where you'll work closely with the Operations Manager and provide essential support to ensure excellent HR service delivery to both internal and external stakeholders.
About us
100Fold CIC is a Community Interest Company that provides people and operational solutions to support Primary Care and other NHS services. We focus on helping Primary Care Networks and GP Practices across Somerset by delivering workforce support, including bank staffing, project delivery, finance and HR services.
Initially established to support the Somerset vaccination programme, 100Fold continues to grow and evolve in line with NHS priorities. We are a small, agile team with a people-first mindset, working to strengthen local health services through collaboration and innovation.
We pride ourselves on our flexibility, empathy, and ability to deliver high-quality work in fast-moving environments.
Job description
Job responsibilities
Job Title: HR Advisor
Salary: £14.50 per hour (£28,275 FTE)
Hours: 14 hours per week (working pattern flexible)
Contract Type: Permanent
Location: Hybrid remote working with some travel to sites across Somerset
Reports to: Operations Manager
Job Purpose:
The HR Advisor will provide essential HR administrative and advisory support, ensuring compliance with UK employment law and HR best practices. They will support the Operations Manager in managing HR processes across 100Fold's staff, customer Practices, and customer Primary Care Networks (PCNs). This role requires strong HR knowledge, excellent administrative skills, and the ability to provide first-line advice on employment matters
Main responsibilities and duties:
Recruitment, Onboarding & Scheduling:
- Assist with the drafting and posting of job adverts, managing applications and coordinating shortlisting.
- Support to plan and coordinate interviews, ensuring hiring panels are prepared and processes run smoothly.
- Administer pre-employment checks, including DBS processing, right-to-work verifications, and professional registration checks.
- Act as the key contact for DBS checks, ensuring identity verification meets regulatory requirements and flagging any concerns to the Operations Manager.
- Ensure all new starter documentation, including contracts and compliance checks, is completed before employees commence work.
- Facilitate a smooth onboarding experience, providing key HR information and ensuring new employees feel supported.
- Support the coordination and scheduling of staff shifts across multiple sites, ensuring appropriate skill mix and competencies.
- Maintain and update availability trackers and scheduling spreadsheets, liaising with staff and Practices/PCNs to respond to short-notice staffing needs.
HR Administration & Employee Records:
- Produce and issue new starter contracts, contract variations, and amendments as needed.
- Maintain and update employee files, ensuring compliance with data protection regulations.
- Track and manage fixed-term contracts, ensuring timely action on renewals or terminations.
- Support with processing leavers, including calculating outstanding leave, advising on exit interviews, and completing final documentation.
- Maintain accurate HR records and databases, ensuring all employee information is up to date.
- Use HR systems such as TeamNet to maintain live records of employees information, compliance documents and training logs.
- Extract and prepare basic HR reports or dashboards for internal use or Practice/PCN reporting.
- Support data accuracy and archiving processes during audits or compliance checks.
- Arrange HR-related meetings, such as performance reviews, investigation meetings, or probation check-ins ensuring all attendees are informed and prepared.
- Book rooms/create Teams meetings and coordinate documentation for meetings chaired by the Operations Manager or other Leads.
Employee Relations & HR Advice:
- Provide first-line HR advice to managers and employees on employment terms, policies, benefits, and general HR queries.
- Support on complex employee relations cases, including disciplinary hearings, grievances, absence management, and redundancies.
- Take minutes at formal meetings (e.g., disciplinaries, grievances, performance management meetings) and ensure accurate documentation.
- Work closely with line managers and PCNs to ensure best HR practices are followed across different workplaces.
- Support the development and implementation of HR policies and procedures to enhance employee experience and ensure legal compliance.
- Monitor and review HR policies, recommending updates in line with legislative changes and best practices.
Absence & Performance Management:
- Track and manage employee absence, ensuring return-to-work interviews are conducted where necessary.
- Support managers in handling sickness absence, capability issues, and performance concerns.
- Provide guidance and support on annual leave calculations for new starters, leavers, and part-time staff.
- Assist in the coordination of probation reviews and performance appraisals.
HR Strategy & Development:
- Contribute to HR strategy discussions and initiatives to improve workforce engagement and retention.
- Assist in change management processes, ensuring employees and managers are supported through transitions.
- Identify opportunities to improve HR processes, systems, and technology solutions.
- Promote employee wellbeing and engagement initiatives to support a positive work culture.
- Support training and development initiatives, ensuring employees have access to necessary resources.
- Assist with delivery of improvement projects such as digitising onboarding processes, standardisation policies or developing recruitment campaigns.
Compliance & Best Practice:
- Ensure HR policies and procedures comply with UK employment law and best practices.
- Keep up to date with employment legislation and HR developments to provide accurate advice.
- Ensure confidentiality is upheld at all times when handling sensitive employee information.
- Take personal responsibility for safeguarding and ensuring the quality of HR information.
- Ensure adherence to safeguarding protocols and procedures, reporting any concerns in line with organisational and statutory requirements.
Other Duties:
- Monitor shared inboxes, triaging and responding to internal and external queries in a timely and professional manner.
- Escalate complex issues or urgent concerns to Operations Manager promptly.
- Maintain clear and professional communication with Practices, PCN, bank staff, and wider stakeholders, ensuring continuity of service.
- Attend relevant meetings.
- Assist with ad-hoc HR projects and initiatives as directed by the Operations Manager.
- Travel to sites across Somerset as needed to support HR operations.
- Any other ad-hoc duties.
Job description
Job responsibilities
Job Title: HR Advisor
Salary: £14.50 per hour (£28,275 FTE)
Hours: 14 hours per week (working pattern flexible)
Contract Type: Permanent
Location: Hybrid remote working with some travel to sites across Somerset
Reports to: Operations Manager
Job Purpose:
The HR Advisor will provide essential HR administrative and advisory support, ensuring compliance with UK employment law and HR best practices. They will support the Operations Manager in managing HR processes across 100Fold's staff, customer Practices, and customer Primary Care Networks (PCNs). This role requires strong HR knowledge, excellent administrative skills, and the ability to provide first-line advice on employment matters
Main responsibilities and duties:
Recruitment, Onboarding & Scheduling:
- Assist with the drafting and posting of job adverts, managing applications and coordinating shortlisting.
- Support to plan and coordinate interviews, ensuring hiring panels are prepared and processes run smoothly.
- Administer pre-employment checks, including DBS processing, right-to-work verifications, and professional registration checks.
- Act as the key contact for DBS checks, ensuring identity verification meets regulatory requirements and flagging any concerns to the Operations Manager.
- Ensure all new starter documentation, including contracts and compliance checks, is completed before employees commence work.
- Facilitate a smooth onboarding experience, providing key HR information and ensuring new employees feel supported.
- Support the coordination and scheduling of staff shifts across multiple sites, ensuring appropriate skill mix and competencies.
- Maintain and update availability trackers and scheduling spreadsheets, liaising with staff and Practices/PCNs to respond to short-notice staffing needs.
HR Administration & Employee Records:
- Produce and issue new starter contracts, contract variations, and amendments as needed.
- Maintain and update employee files, ensuring compliance with data protection regulations.
- Track and manage fixed-term contracts, ensuring timely action on renewals or terminations.
- Support with processing leavers, including calculating outstanding leave, advising on exit interviews, and completing final documentation.
- Maintain accurate HR records and databases, ensuring all employee information is up to date.
- Use HR systems such as TeamNet to maintain live records of employees information, compliance documents and training logs.
- Extract and prepare basic HR reports or dashboards for internal use or Practice/PCN reporting.
- Support data accuracy and archiving processes during audits or compliance checks.
- Arrange HR-related meetings, such as performance reviews, investigation meetings, or probation check-ins ensuring all attendees are informed and prepared.
- Book rooms/create Teams meetings and coordinate documentation for meetings chaired by the Operations Manager or other Leads.
Employee Relations & HR Advice:
- Provide first-line HR advice to managers and employees on employment terms, policies, benefits, and general HR queries.
- Support on complex employee relations cases, including disciplinary hearings, grievances, absence management, and redundancies.
- Take minutes at formal meetings (e.g., disciplinaries, grievances, performance management meetings) and ensure accurate documentation.
- Work closely with line managers and PCNs to ensure best HR practices are followed across different workplaces.
- Support the development and implementation of HR policies and procedures to enhance employee experience and ensure legal compliance.
- Monitor and review HR policies, recommending updates in line with legislative changes and best practices.
Absence & Performance Management:
- Track and manage employee absence, ensuring return-to-work interviews are conducted where necessary.
- Support managers in handling sickness absence, capability issues, and performance concerns.
- Provide guidance and support on annual leave calculations for new starters, leavers, and part-time staff.
- Assist in the coordination of probation reviews and performance appraisals.
HR Strategy & Development:
- Contribute to HR strategy discussions and initiatives to improve workforce engagement and retention.
- Assist in change management processes, ensuring employees and managers are supported through transitions.
- Identify opportunities to improve HR processes, systems, and technology solutions.
- Promote employee wellbeing and engagement initiatives to support a positive work culture.
- Support training and development initiatives, ensuring employees have access to necessary resources.
- Assist with delivery of improvement projects such as digitising onboarding processes, standardisation policies or developing recruitment campaigns.
Compliance & Best Practice:
- Ensure HR policies and procedures comply with UK employment law and best practices.
- Keep up to date with employment legislation and HR developments to provide accurate advice.
- Ensure confidentiality is upheld at all times when handling sensitive employee information.
- Take personal responsibility for safeguarding and ensuring the quality of HR information.
- Ensure adherence to safeguarding protocols and procedures, reporting any concerns in line with organisational and statutory requirements.
Other Duties:
- Monitor shared inboxes, triaging and responding to internal and external queries in a timely and professional manner.
- Escalate complex issues or urgent concerns to Operations Manager promptly.
- Maintain clear and professional communication with Practices, PCN, bank staff, and wider stakeholders, ensuring continuity of service.
- Attend relevant meetings.
- Assist with ad-hoc HR projects and initiatives as directed by the Operations Manager.
- Travel to sites across Somerset as needed to support HR operations.
- Any other ad-hoc duties.
Person Specification
Experience
Essential
- Experience providing first-line HR advice across a range of issued (e.g. absence, conduct, probation)
- Proven experience in HR administration, including managing contracts, onboarding and HR documentation
- Experience coordinating recruitment process from advert to onboarding
- Experience managing inboxes and handling routine HR queries independently
Desirable
- Experience supporting HR functions in a Primary Care or other NHS setting
- Experience working with TeamNet
- Experience with bank staff or flexible workforce scheduling
- Experience supporting or minuting formal meetings (e.g. disciplinaries or grievances)
Skills, Knowledge and Competencies
Essential
- Computer and IT Literate
- Strong working knowledge of UK employment law and HR best practice
- Excellent administrative and organisational skills with a high level of accuracy and attention to detail
- Proficient in Microsoft Office (particularly Outlook, Word, Excel and MS Teams)
- Excellent written and verbal communication skills, able to adapt tone for different audiences
- Ability to handle sensitive and confidential information with discretion
Desirable
- Knowledge of NHS or Primary Care HR processes
- Familiarity with safeguarding and confidentiality practices in healthcare
- Ability to analyse HR data and provide basic reports
- Comfortable using and maintaining documentation management systems
Work Related Personal Qualities
Essential
- Proactive and self-motivated with the ability to work independently and manage workload effectively
- Positive and solution-focused attitude to changing priorities
- Commitment to ongoing development and learning within the HR field
- Honest, trustworthy, and aligned with 100Fold CICs values and purposes
Qualifications
Essential
- CIPD Level 3 or relevant experience
- 5 GCSEs at Grade C or above (or equivalent) including English and Maths
- Evidence of ongoing CPD
Desirable
- CIPD Level 5 or Level 7, or relevant experience
- Degree or higher education in HR, Business, or related field
- Safeguarding Adults/Children
Person Specification
Experience
Essential
- Experience providing first-line HR advice across a range of issued (e.g. absence, conduct, probation)
- Proven experience in HR administration, including managing contracts, onboarding and HR documentation
- Experience coordinating recruitment process from advert to onboarding
- Experience managing inboxes and handling routine HR queries independently
Desirable
- Experience supporting HR functions in a Primary Care or other NHS setting
- Experience working with TeamNet
- Experience with bank staff or flexible workforce scheduling
- Experience supporting or minuting formal meetings (e.g. disciplinaries or grievances)
Skills, Knowledge and Competencies
Essential
- Computer and IT Literate
- Strong working knowledge of UK employment law and HR best practice
- Excellent administrative and organisational skills with a high level of accuracy and attention to detail
- Proficient in Microsoft Office (particularly Outlook, Word, Excel and MS Teams)
- Excellent written and verbal communication skills, able to adapt tone for different audiences
- Ability to handle sensitive and confidential information with discretion
Desirable
- Knowledge of NHS or Primary Care HR processes
- Familiarity with safeguarding and confidentiality practices in healthcare
- Ability to analyse HR data and provide basic reports
- Comfortable using and maintaining documentation management systems
Work Related Personal Qualities
Essential
- Proactive and self-motivated with the ability to work independently and manage workload effectively
- Positive and solution-focused attitude to changing priorities
- Commitment to ongoing development and learning within the HR field
- Honest, trustworthy, and aligned with 100Fold CICs values and purposes
Qualifications
Essential
- CIPD Level 3 or relevant experience
- 5 GCSEs at Grade C or above (or equivalent) including English and Maths
- Evidence of ongoing CPD
Desirable
- CIPD Level 5 or Level 7, or relevant experience
- Degree or higher education in HR, Business, or related field
- Safeguarding Adults/Children
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
