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100Fold CIC

Health Care Assistant (Glastonbury Health Centre)

Information:

This job is now closed

Job summary

Glastonbury Health Centre is looking for an experienced Healthcare Assistant to join our growing team. You will play a vital role in ensuring the well-being and comfort of patients while carrying out a range of diagnostics to support the healthcare team in delivering high-quality care. You will display compassion, empathy, have excellent communication skills and will be able to work effectively as part of a multi-disciplinary team. There are many training and progression opportunities available and Glastonbury Health Centre for candidates looking to progress their knowledge and skills in a clinical setting.

Main duties of the job

Main Duties include

  • To assist medical personnel in the care of practice patients, to include treatment, preventative care, screening and patient education
  • Offer a range of care to patients including, but limited to phlebotomy, BP monitoring, height and weight monitoring, ECGs, urinalysis, undertaking new patient checks in general practice and assisting patients to undertake activities linked to rehabilitation programmes
  • Understanding normal parameters and when to refer to GPs/Nursing team for further management
  • Work under indirect or direct supervision of the Lead Nurse
  • Ensure specimens are labelled and bagged ready for collection with the necessary paperwork completed
  • Participate in the administrative and professional responsibilities of the practice team
  • Ensure accurate and legible notes of all consultations and treatments are recorded in the patients notes

About us

Glastonbury Health Centre is a practice with approximately 6000 patients. We have two GP Partners, one salaried GP and two advanced nurse practitioners, in addition to nursing and administrative teams. To find out more, please see website: https://www.glastonburyhealthcentre.nhs.uk/

100Fold CIC is an established Community Interest Company, recruiting on behalf of Glastonbury Health Centre. Ouraim is to provide people and solutions to support local Primary Care; re-investing any surplus into services that benefit the people of Somerset. To date we have created a bank of vaccination staff for the Covid-19 programme and delivered 1000s of vaccines to housebound patients and within vaccination centres. We have been awarded the GP flexible pool contract from the Somerset ICB, to recruit GPs to work with and support GP practices. We are also helping to support the introduction and recruitment of Community Investigation Hubs within Somerset. To find out more please see our website: https://www.100foldcommunity.co.uk/.

Details

Date posted

28 March 2024

Pay scheme

Other

Salary

£11.50 to £13.50 an hour Dependent upon experience

Contract

Permanent

Working pattern

Full-time, Part-time

Reference number

M0037-24-0005

Job locations

Glastonbury Health Centre

1 Wells Road

Glastonbury

Somerset

BA6 9DD


Job description

Job responsibilities

Job description

Physical

  • Able to perform venous blood sampling collection to organisational and health and safety standards.
  • Performing blood pressure checks, including fitting 24hr blood pressure monitors fitting, removal and completing referrals where required.
  • Pulse and temperature checks.
  • Recording patient height and weight.
  • Urinalysis.
  • ECG recording.
  • Ear checks and syringing.
  • Spirometry and FeNo.
  • Diabetes physical checks including foot checks.
  • Vaccinations and IM injections in line with protocol and competencies.
  • NHS health checks.
  • Simple wound care.
  • Processing and management of laboratory samples.
  • Chaperoning patients.
  • Assisting in the performance of minor operations.
  • Raising awareness of health and well-being and lifestyle advice.

Communication and relationships
  • To be able to use various methods of communications namely verbal, non-verbal and IT competently.
  • To communicate in a skilled and effective manner with patients, carers and colleagues.
  • To have excellent team working skills and to be able to work in partnership with other healthcare professionals.
  • To be able to demonstrate empathy, sensitivity and good interpersonal skills.
  • To be able to communicate effectively with patients who may have communication difficulties namely, speech impairments, deaf, blind and patients who do not speak English as their first language.
  • To be flexible, reliable and organised.

  • To communicate effectively with external agencies.
Knowledge, training and experience
  • Educated to NVQ level 2+ or equivalent.
  • Successful completion of in-house training including practical training i.e. phlebotomy.
  • Good clerical and organisational skills.
  • Able to demonstrate computer literacy.
  • Knowledge of clinical systems i.e. EMIS is desirable.

Analytical and judgement

  • Make judgement involving facts / situations sometimes requiring analysis of information.
  • Provide workload and make appropriate level decisions such as when to escalate and ensure this is done in a timely manner. E.g. queries from patients and carers.

Planning and organisational
  • Organise and prioritise preparation, running and closure of clinics.
  • Work flexibly to maintain cover within the service / organisation.
  • Maintain effective systems to ensure the service operates efficiently.

Responsibility for patient / client care
  • Provide clinical advice within scope of practice and information to patients, carers, relatives or staff face to face, over the telephone or by other means.
  • Consistently treat others with courtesy and respect

Responsibility for policy and service development implementation
  • Responsible for ensuring that the organisational policies and procedures (including amendments and updates) are adhered to and implanted in own are of work.
  • Responsible for working within own limits in accordance with local and national training frameworks for HCAs.

Responsibilities for financial and physical resources
  • Manage clinical stock / office stationery.
  • Take responsibility for equipment used by self and others.
  • Maintain records of equipment issued to patients i.e. 24hr blood pressure monitors.

Responsibilities for human resources (HR)

  • Act as a buddy demonstrating own area of work to new or less experienced employees such as apprentices or volunteers.
  • Willingness and ability to provide peer supervision, observation and support.

Responsibilities for information resources
  • Accurately enter data / process information utilising appropriate IT systems.
  • Transcribing / copy typing information provided by others.
  • Management of information either electronic or paper.

Job description

Job responsibilities

Job description

Physical

  • Able to perform venous blood sampling collection to organisational and health and safety standards.
  • Performing blood pressure checks, including fitting 24hr blood pressure monitors fitting, removal and completing referrals where required.
  • Pulse and temperature checks.
  • Recording patient height and weight.
  • Urinalysis.
  • ECG recording.
  • Ear checks and syringing.
  • Spirometry and FeNo.
  • Diabetes physical checks including foot checks.
  • Vaccinations and IM injections in line with protocol and competencies.
  • NHS health checks.
  • Simple wound care.
  • Processing and management of laboratory samples.
  • Chaperoning patients.
  • Assisting in the performance of minor operations.
  • Raising awareness of health and well-being and lifestyle advice.

Communication and relationships
  • To be able to use various methods of communications namely verbal, non-verbal and IT competently.
  • To communicate in a skilled and effective manner with patients, carers and colleagues.
  • To have excellent team working skills and to be able to work in partnership with other healthcare professionals.
  • To be able to demonstrate empathy, sensitivity and good interpersonal skills.
  • To be able to communicate effectively with patients who may have communication difficulties namely, speech impairments, deaf, blind and patients who do not speak English as their first language.
  • To be flexible, reliable and organised.

  • To communicate effectively with external agencies.
Knowledge, training and experience
  • Educated to NVQ level 2+ or equivalent.
  • Successful completion of in-house training including practical training i.e. phlebotomy.
  • Good clerical and organisational skills.
  • Able to demonstrate computer literacy.
  • Knowledge of clinical systems i.e. EMIS is desirable.

Analytical and judgement

  • Make judgement involving facts / situations sometimes requiring analysis of information.
  • Provide workload and make appropriate level decisions such as when to escalate and ensure this is done in a timely manner. E.g. queries from patients and carers.

Planning and organisational
  • Organise and prioritise preparation, running and closure of clinics.
  • Work flexibly to maintain cover within the service / organisation.
  • Maintain effective systems to ensure the service operates efficiently.

Responsibility for patient / client care
  • Provide clinical advice within scope of practice and information to patients, carers, relatives or staff face to face, over the telephone or by other means.
  • Consistently treat others with courtesy and respect

Responsibility for policy and service development implementation
  • Responsible for ensuring that the organisational policies and procedures (including amendments and updates) are adhered to and implanted in own are of work.
  • Responsible for working within own limits in accordance with local and national training frameworks for HCAs.

Responsibilities for financial and physical resources
  • Manage clinical stock / office stationery.
  • Take responsibility for equipment used by self and others.
  • Maintain records of equipment issued to patients i.e. 24hr blood pressure monitors.

Responsibilities for human resources (HR)

  • Act as a buddy demonstrating own area of work to new or less experienced employees such as apprentices or volunteers.
  • Willingness and ability to provide peer supervision, observation and support.

Responsibilities for information resources
  • Accurately enter data / process information utilising appropriate IT systems.
  • Transcribing / copy typing information provided by others.
  • Management of information either electronic or paper.

Person Specification

Qualifications

Desirable

  • - Educated to NVQ L2+ Standard in Healthcare.
  • - Phlebotomy certification.

Skills

Essential

  • - Excellent communication skills (written and oral)
  • - IT Literacy including use of MS packages
  • - Ability to interact and communicate clearly with patients, colleagues and connected healthcare organisations
  • - Effective time management (Planning & Organising)
  • - Ability to work as a team member and autonomously
  • - Good interpersonal skills
  • - Ability to follow clinical policy and procedure
  • - Polite and confident

Desirable

  • - Use of clinical systems i.e. EMIS

Experience

Essential

  • - Experience of working in a healthcare environment primary, secondary or community.
  • - Experience of working in a healthcare setting.

Desirable

  • - Previous experience in a similar role.

Clinical Skills

Essential

  • - Venepuncture
  • - Recording ECGs
  • - Wound care
  • - Blood pressure monitoring
  • - Recording height, weight, pulse
  • - Taking patient history, conducting tests in line with protocols, recording patient information accurately

Desirable

  • - Ear care
  • - Spirometry

Other requirements

Essential

  • - Flexibility to work outside of core office hours
  • - Disclosure Barring Service (DBS) check
  • - Occupational Health Clearance
Person Specification

Qualifications

Desirable

  • - Educated to NVQ L2+ Standard in Healthcare.
  • - Phlebotomy certification.

Skills

Essential

  • - Excellent communication skills (written and oral)
  • - IT Literacy including use of MS packages
  • - Ability to interact and communicate clearly with patients, colleagues and connected healthcare organisations
  • - Effective time management (Planning & Organising)
  • - Ability to work as a team member and autonomously
  • - Good interpersonal skills
  • - Ability to follow clinical policy and procedure
  • - Polite and confident

Desirable

  • - Use of clinical systems i.e. EMIS

Experience

Essential

  • - Experience of working in a healthcare environment primary, secondary or community.
  • - Experience of working in a healthcare setting.

Desirable

  • - Previous experience in a similar role.

Clinical Skills

Essential

  • - Venepuncture
  • - Recording ECGs
  • - Wound care
  • - Blood pressure monitoring
  • - Recording height, weight, pulse
  • - Taking patient history, conducting tests in line with protocols, recording patient information accurately

Desirable

  • - Ear care
  • - Spirometry

Other requirements

Essential

  • - Flexibility to work outside of core office hours
  • - Disclosure Barring Service (DBS) check
  • - Occupational Health Clearance

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

100Fold CIC

Address

Glastonbury Health Centre

1 Wells Road

Glastonbury

Somerset

BA6 9DD


Employer's website

https://www.100foldcommunity.co.uk/ (Opens in a new tab)

Employer details

Employer name

100Fold CIC

Address

Glastonbury Health Centre

1 Wells Road

Glastonbury

Somerset

BA6 9DD


Employer's website

https://www.100foldcommunity.co.uk/ (Opens in a new tab)

Employer contact details

For questions about the job, contact:

Operations Manager

Millie Day

Millie.Day@nhs.net

Details

Date posted

28 March 2024

Pay scheme

Other

Salary

£11.50 to £13.50 an hour Dependent upon experience

Contract

Permanent

Working pattern

Full-time, Part-time

Reference number

M0037-24-0005

Job locations

Glastonbury Health Centre

1 Wells Road

Glastonbury

Somerset

BA6 9DD


Supporting documents

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