Patient Triage Advisor - Lung Cancer Screening
The closing date is 30 April 2026
Job summary
Join our dedicated Lung Cancer Screening team and be the first point of contact for patients booking life-saving appointments. This is a rewarding opportunity to make a real difference in peoples lives while working in a fast-paced, supportive environment.
Main duties of the job
What you'll do:
- Handle inbound and outbound calls to schedule and manage patient appointments
- Complete telephone triage consultations to assess eligibility
- Maintain accurate patient records and data for reporting Escalate issues and ensure follow-up appointments meet NHS guidelines
- Deliver excellent service while supporting patients from all backgrounds
- Experience in a customer or patient-facing role
- Strong communication and organisational skills
- Understanding of patient confidentiality and data protection (GDPR)
- Comfortable working with internal systems and quality assurance processes
- Confident handling queries with empathy and professionalism
About us
InHealth is the UKs largest specialist provider of diagnostic and healthcare solutions. Our aim is to make healthcare better for patients by working collaboratively with the NHS to deliver a range of high-quality tests, scans, assessments and procedures. In the last year, we have supported more than 5 million people in their healthcare journeys, the majority of these are NHS patients and service users.
As a people-focused organisation, our teams are integral in how we deliver our services and our values of Trust, Passion, Care and Fresh Thinking underpin everything we do, influencing the way we interact with patients, customers, and colleagues.
Our mission is to be the preferred provider of high-quality diagnostics and healthcare solutions in hospitals and in accessible community settings, serving patientsfrom 1,000 locations by 2025.
IND02Details
Date posted
02 April 2026
Pay scheme
Other
Salary
£24,784.50 a year
Contract
Permanent
Working pattern
Full-time
Reference number
5263
Job locations
Universal House, Erf Way
Middlewich
CW100QJ
Employer details
Employer name
InHealth Group
Address
Universal House, Erf Way
Middlewich
CW100QJ
Employer's website
Employer contact details
For questions about the job, contact:
