Job summary
We are looking for a Clinical Assistant to join our Ultrasound team, in London on a full-time, fixed-term basis. Working in a range of clinical settings, you will be providing the best patient care, assisting our Sonographers as they carry out Ultrasound scanning procedures. You will work at several clinic locations across London, so your travel costs will be covered by InHealth.
The working hours for the role are generally 9-5pm, working 5 days out of 7, Monday-Sunday, including some weekends.
This is a 12 month fixed term contract.
Main duties of the job
Welcome patients in a professional, courteous manner, coordinating their arrival through to departure
Escort patients to and from the clinical area as required, explaining the procedure in full and ensuring any questions or concerns are managed professionally
Complete the patient's pre-scan data protection/consent form
Assess and monitor the patient's condition after procedure, ensuring that any changes are reported to the relevant staff immediately
Accurately entering all relevant patient data into the patient management system
Dealing with telephone, direct and face to face enquiries
About us
InHealth is the UKs largest specialist provider of diagnostic and healthcare solutions. Our aim is to make healthcare better for patients by working collaboratively with the NHS to deliver a range of high-quality tests, scans, assessments and procedures. In the last year, we have supported more than 5 million people in their healthcare journeys, the majority of these are NHS patients and service users.
As a people-focused organisation, our teams are integral in how we deliver our services and our values of Trust, Passion, Care and Fresh Thinking underpin everything we do, influencing the way we interact with patients, customers, and colleagues.
Our mission is to provide high-quality services within local communities to over 7 million patients by 2030. We are committed to ensuring that patients receive a positive experience, maintaining a 97% patient satisfaction rate.
Job description
Job responsibilities
We are looking for a Clinical Assistant to join our Ultrasound team, in London on a full-time, fixed-term basis. Working in a range of clinical settings, you will be providing the best patient care, assisting our Sonographers as they carry out Ultrasound scanning procedures. You will work at several clinic locations across London, so your travel costs will be covered by InHealth.
The working hours for the role are generally 9-5pm, working 5 days out of 7, Monday-Sunday, including some weekends.
This is a 12 month fixed term contract. What you will do:
- Welcome patients in a professional, courteous manner, coordinating their arrival through to departure
- Escort patients to and from the clinical area as required, explaining the procedure in full and ensuring any questions or concerns are managed professionally
- Complete the patient's pre-scan data protection/consent form
- Assess and monitor the patient's condition after procedure, ensuring that any changes are reported to the relevant staff immediately
- Accurately entering all relevant patient data into the patient management system
- Dealing with telephone, direct and face to face enquiries
About you:
- Excellent patient care and communication skills
- Friendly, outgoing professional personality
- A passion for delivering the highest level of customer service
- A good understanding of health and safety and infection control
- The ability to work independently and as part of a multi skilled team
- Strong administration and IT skills.
Experience of working in a similar healthcare role is advantageous for this role, but the passion to learn and work in a busy healthcare, patient focused environment is just as important.
Job description
Job responsibilities
We are looking for a Clinical Assistant to join our Ultrasound team, in London on a full-time, fixed-term basis. Working in a range of clinical settings, you will be providing the best patient care, assisting our Sonographers as they carry out Ultrasound scanning procedures. You will work at several clinic locations across London, so your travel costs will be covered by InHealth.
The working hours for the role are generally 9-5pm, working 5 days out of 7, Monday-Sunday, including some weekends.
This is a 12 month fixed term contract. What you will do:
- Welcome patients in a professional, courteous manner, coordinating their arrival through to departure
- Escort patients to and from the clinical area as required, explaining the procedure in full and ensuring any questions or concerns are managed professionally
- Complete the patient's pre-scan data protection/consent form
- Assess and monitor the patient's condition after procedure, ensuring that any changes are reported to the relevant staff immediately
- Accurately entering all relevant patient data into the patient management system
- Dealing with telephone, direct and face to face enquiries
About you:
- Excellent patient care and communication skills
- Friendly, outgoing professional personality
- A passion for delivering the highest level of customer service
- A good understanding of health and safety and infection control
- The ability to work independently and as part of a multi skilled team
- Strong administration and IT skills.
Experience of working in a similar healthcare role is advantageous for this role, but the passion to learn and work in a busy healthcare, patient focused environment is just as important.
Person Specification
Qualifications
Essential
- Please see above job description,
Desirable
- Please see above job description,
Experience
Essential
- Please see above job description,
Desirable
- Please see above job description,
Additional Criteria
Essential
- Please see above job description,
Desirable
- Please see above job description,
Person Specification
Qualifications
Essential
- Please see above job description,
Desirable
- Please see above job description,
Experience
Essential
- Please see above job description,
Desirable
- Please see above job description,
Additional Criteria
Essential
- Please see above job description,
Desirable
- Please see above job description,
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
