Job summary
As an Audiology Assistant, you will play a key role in supporting both patients and practitioners to ensure a smooth and efficient service. From greeting and preparing patients to assisting with clinical and administrative tasks, you will contribute to the delivery of high-quality audiology care in a safe and professional environment.
Main duties of the job
Welcome and assist patients, ensuring their comfort and understanding of the procedure.
Verify patient identification and provide relevant examination details with practitioner support.
Support patients with hearing aid concerns, offering guidance on their use and maintenance.
Maintain smooth workflow by managing clinical and administrative tasks efficiently.
Ensure compliance with health and safety regulations, infection control, and data protection policies.
Keep clinical areas clean, monitor equipment, and report any issues to senior staff.
Handle patient queries with empathy and professionalism, ensuring confidentiality at all times.
Work effectively within a multidisciplinary team to deliver excellent patient care.
About us
InHealth is the UKs largest specialist provider of diagnostic and healthcare solutions. Our aim is to make healthcare better for patients by working collaboratively with the NHS to deliver a range of high-quality tests, scans, assessments and procedures. In the last year, we have supported more than 5 million people in their healthcare journeys, the majority of these are NHS patients and service users.
As a people-focused organisation, our teams are integral in how we deliver our services and our values of Trust, Passion, Care and Fresh Thinking underpin everything we do,influencing the way we interact with patients, customers, and colleagues.
Our mission is to provide high-quality services within local communities to over 7 million patients by 2030. We are committed to ensuring that patients receive a positive experience,maintaining a 97% patient satisfaction rate.
Job description
Job responsibilities
Hours: 36 hours per week
Join InHealth and Support Patient-Centred Audiology Care At InHealth, we are a trusted provider of hearing services across the UK, offering specialist balance and wax removal services. Our GP direct referral audiology services are delivered in GP surgeries and community hospitals, ensuring patients receive timely diagnoses and access to ongoing support and aftercare.
Your Role as an Audiology Assistant As an Audiology Assistant, you will play a key role in supporting both patients and practitioners to ensure a smooth and efficient service. From greeting and preparing patients to assisting with clinical and administrative tasks, you will contribute to the delivery of high-quality audiology care in a safe and professional environment.
What Youll Do: -
Welcome and assist patients, ensuring their comfort and understanding of the procedure.
-
Verify patient identification and provide relevant examination details with practitioner support.
-
Support patients with hearing aid concerns, offering guidance on their use and maintenance.
-
Maintain smooth workflow by managing clinical and administrative tasks efficiently.
-
Ensure compliance with health and safety regulations, infection control, and data protection policies.
-
Keep clinical areas clean, monitor equipment, and report any issues to senior staff.
-
Handle patient queries with empathy and professionalism, ensuring confidentiality at all times.
-
Work effectively within a multidisciplinary team to deliver excellent patient care.
What Were Looking For: -
Experience in a customer or patient-focused environment.
-
Strong verbal and written communication skills with a patient-centred approach.
-
Good listening skills and the ability to present information clearly and logically.
-
A professional, empathetic, and courteous manner when dealing with patients and colleagues.
-
Ability to remain calm and focused in challenging situations.
-
A team player who is reliable, supportive, and proactive in problem-solving.
-
Basic computer skills and experience using software systems.
-
Knowledge of data protection and confidentiality regulations.
Why Join InHealth? This is an exciting opportunity to be part of a dedicated team that makes a real difference in patients' lives. If you thrive in a supportive, patient-focused environment and want to develop your skills in audiology, wed love to hear from you!
Apply today and take the next step in your healthcare career with InHealth.
Job description
Job responsibilities
Hours: 36 hours per week
Join InHealth and Support Patient-Centred Audiology Care At InHealth, we are a trusted provider of hearing services across the UK, offering specialist balance and wax removal services. Our GP direct referral audiology services are delivered in GP surgeries and community hospitals, ensuring patients receive timely diagnoses and access to ongoing support and aftercare.
Your Role as an Audiology Assistant As an Audiology Assistant, you will play a key role in supporting both patients and practitioners to ensure a smooth and efficient service. From greeting and preparing patients to assisting with clinical and administrative tasks, you will contribute to the delivery of high-quality audiology care in a safe and professional environment.
What Youll Do: -
Welcome and assist patients, ensuring their comfort and understanding of the procedure.
-
Verify patient identification and provide relevant examination details with practitioner support.
-
Support patients with hearing aid concerns, offering guidance on their use and maintenance.
-
Maintain smooth workflow by managing clinical and administrative tasks efficiently.
-
Ensure compliance with health and safety regulations, infection control, and data protection policies.
-
Keep clinical areas clean, monitor equipment, and report any issues to senior staff.
-
Handle patient queries with empathy and professionalism, ensuring confidentiality at all times.
-
Work effectively within a multidisciplinary team to deliver excellent patient care.
What Were Looking For: -
Experience in a customer or patient-focused environment.
-
Strong verbal and written communication skills with a patient-centred approach.
-
Good listening skills and the ability to present information clearly and logically.
-
A professional, empathetic, and courteous manner when dealing with patients and colleagues.
-
Ability to remain calm and focused in challenging situations.
-
A team player who is reliable, supportive, and proactive in problem-solving.
-
Basic computer skills and experience using software systems.
-
Knowledge of data protection and confidentiality regulations.
Why Join InHealth? This is an exciting opportunity to be part of a dedicated team that makes a real difference in patients' lives. If you thrive in a supportive, patient-focused environment and want to develop your skills in audiology, wed love to hear from you!
Apply today and take the next step in your healthcare career with InHealth.
Person Specification
Qualifications
Essential
- please see full job description
Desirable
- please see full job description
Experience
Essential
- please see full job description
Desirable
- please see full job description
Additional Criteria
Essential
- please see full job description
Desirable
- please see full job description
Person Specification
Qualifications
Essential
- please see full job description
Desirable
- please see full job description
Experience
Essential
- please see full job description
Desirable
- please see full job description
Additional Criteria
Essential
- please see full job description
Desirable
- please see full job description
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
