Job summary
InHealth is the UKs largest specialist provider of diagnostic and healthcare solutions. Our aim is to make healthcare better for patients by working collaboratively with the NHS to deliver a range of high-quality tests, scans, assessments and procedures. In the last year, we have supported more than 5 million people in their healthcare journeys, the majority of these are NHS patients and service users.
Main duties of the job
A full UK driving license is required, and successful candidates will receive either a company car or a car allowance.
Key Responsibilities:
Welcome patients professionally, ensuring their privacy and dignity are maintained at all times.
Verify patient identification and complete pre-scan consent and data protection forms.
Document patient medical history before procedures and prepare patients for clinical procedures.
Perform Intra-Venous cannulations and assess patients conditions post-procedure, reporting any changes.
Advise patients on procedure details with support from practitioners.
Manage clinical risk within your designated work area.
Assist in maintaining a clean, safe, and tidy clinical environment.
Enter accurate and up-to-date information into the patient management system.
Answer phone calls, take messages, and direct them to the relevant staff member.
Monitor and reorder consumables, laundry, and patient gowns as needed.
Ensure effective stock control and organization of equipment on mobile units.
Clean and monitor equipment, reporting any issues to senior staff.
Participate in governance activities, audits, personal development, training, and team meetings.
Adhere to safety requirements for the work environment and equipment.
About us
InHealth is the UKs largest specialist provider of diagnostic and healthcare solutions. Our aim is to make healthcare better for patients by working collaboratively with the NHS to deliver a range of high-quality tests, scans, assessments and procedures. In the last year, we have supported more than 5 million people in their healthcare journeys, the majority of these are NHS patients and service users.
As a people-focused organisation, our teams are integral in how we deliver our services and our values of Trust, Passion, Care and Fresh Thinking underpin everything we do, influencing the way we interact with patients, customers, and colleagues.
Our mission is to be the preferred provider of high-quality diagnostics and healthcare solutions in hospitals and in accessible community settings, serving 5 million patients from 1,000 locations by 2025.
Job description
Job responsibilities
You will play a vital role in ensuring the smooth running of the clinic by greeting and preparing patients for their procedures. Using a patient management system, you will provide both clinical and clerical support to practitioners, ensuring efficient and effective patient care. You will maintain a safe clinical environment in line with the companys Health and Safety and Infection Control standards.
A full UK driving license is required, and successful candidates will receive either a company car or a car allowance. Key Responsibilities:
- Welcome patients professionally, ensuring their privacy and dignity are maintained at all times.
- Verify patient identification and complete pre-scan consent and data protection forms.
- Document patient medical history before procedures and prepare patients for clinical procedures.
- Perform Intra-Venous cannulations and assess patients conditions post-procedure, reporting any changes.
- Advise patients on procedure details with support from practitioners.
- Manage clinical risk within your designated work area.
- Assist in maintaining a clean, safe, and tidy clinical environment.
- Enter accurate and up-to-date information into the patient management system.
- Answer phone calls, take messages, and direct them to the relevant staff member.
- Monitor and reorder consumables, laundry, and patient gowns as needed.
- Ensure effective stock control and organization of equipment on mobile units.
- Clean and monitor equipment, reporting any issues to senior staff.
- Participate in governance activities, audits, personal development, training, and team meetings.
- Adhere to safety requirements for the work environment and equipment.
We Are Looking For Someone Who:
- Has experience in handling customer or patient queries with sensitivity and professionalism.
- Possesses excellent verbal and written communication skills.
- Has strong listening skills and can present information clearly.
- Understands the importance of patient confidentiality and data protection.
- Is confident in prioritizing tasks and supporting colleagues.
- Can follow instructions and work well within a team.
You Should Apply If You Have Experience:
- Working in a customer or patient-focused environment.
- Using Microsoft Office and other IT systems.
- Handling conflict situations calmly and effectively.
- Communicating well with customers and the public.
- Collaborating with multi-disciplinary teams.
If you are looking to be part of a supportive, professional environment and contribute to high-quality patient care, apply today!
Job description
Job responsibilities
You will play a vital role in ensuring the smooth running of the clinic by greeting and preparing patients for their procedures. Using a patient management system, you will provide both clinical and clerical support to practitioners, ensuring efficient and effective patient care. You will maintain a safe clinical environment in line with the companys Health and Safety and Infection Control standards.
A full UK driving license is required, and successful candidates will receive either a company car or a car allowance. Key Responsibilities:
- Welcome patients professionally, ensuring their privacy and dignity are maintained at all times.
- Verify patient identification and complete pre-scan consent and data protection forms.
- Document patient medical history before procedures and prepare patients for clinical procedures.
- Perform Intra-Venous cannulations and assess patients conditions post-procedure, reporting any changes.
- Advise patients on procedure details with support from practitioners.
- Manage clinical risk within your designated work area.
- Assist in maintaining a clean, safe, and tidy clinical environment.
- Enter accurate and up-to-date information into the patient management system.
- Answer phone calls, take messages, and direct them to the relevant staff member.
- Monitor and reorder consumables, laundry, and patient gowns as needed.
- Ensure effective stock control and organization of equipment on mobile units.
- Clean and monitor equipment, reporting any issues to senior staff.
- Participate in governance activities, audits, personal development, training, and team meetings.
- Adhere to safety requirements for the work environment and equipment.
We Are Looking For Someone Who:
- Has experience in handling customer or patient queries with sensitivity and professionalism.
- Possesses excellent verbal and written communication skills.
- Has strong listening skills and can present information clearly.
- Understands the importance of patient confidentiality and data protection.
- Is confident in prioritizing tasks and supporting colleagues.
- Can follow instructions and work well within a team.
You Should Apply If You Have Experience:
- Working in a customer or patient-focused environment.
- Using Microsoft Office and other IT systems.
- Handling conflict situations calmly and effectively.
- Communicating well with customers and the public.
- Collaborating with multi-disciplinary teams.
If you are looking to be part of a supportive, professional environment and contribute to high-quality patient care, apply today!
Person Specification
Qualifications
Essential
- as specified in full job description
Desirable
- as specified in full job description
Experience
Essential
- as specified in full job description
Desirable
- as specified in full job description
Additional Criteria
Essential
- as specified in full job description
Desirable
- as specified in full job description
Person Specification
Qualifications
Essential
- as specified in full job description
Desirable
- as specified in full job description
Experience
Essential
- as specified in full job description
Desirable
- as specified in full job description
Additional Criteria
Essential
- as specified in full job description
Desirable
- as specified in full job description
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
