NTW Solutions Limited

Domestic Assistant

The closing date is 23 March 2026

Job summary

We are recruiting multiple Domestic Assistants to join our team at St Nicholas Hospital, Gosforth. There are multiple contracts available with flexibility in hours, and we are happy to discuss preferred hours with candidates in the interview.

Carrying out a range of cleaning tasks in areas such as offices,public areas such as corridors,areas which patients use such as shared spaces on wards as well as bedrooms and bathrooms

Main duties of the job

As a domestic assistant you will be responsible for maintaining high standards of cleanliness, you will be adaptable, approachable actively promote continuous improvement of standards, adhering to all policies and procedures.

Being able to follow instructions and follow a routine work schedule which sets out your tasks and carry out those duties often without supervision.

You will use equipment and cleaning products safely, adhering to all control of substances harmful to health (COSHH) rules and regulations.

Understanding infection prevention and control rules and adhering to them.

Completing any paperwork such as quality checks and any other documentation required.

You will be respectful of other people and work in a way that supports equity, diversity and inclusion.

You will demonstrate our company values of being caring and compassionate, respectful, and honest and transparent in all that you do.

About us

NTW Solutions Limited is proud to provide services to the NHS. We keep hospitals clean and patients fed and we keep buildings running and grounds tidy. Our digital teams support the vital systems the NHS relies on, our pharmacy team ensures patients get the medicine they need, and our workforce team recruits people onto the frontline. We transcribe thousands of important medical letters, provide a lease car service to keep people on the move, and ensure suppliers are paid on time.

We are dedicated to being a great inclusive place to work. We provide a wide range of benefits including a good rate of pay and pension and an extensive range of discounts. We care about health and wellbeing and offer a range of support for the people who work here.

We believe everyone has potential and welcome applications from people from a culturally diverse background, those who are LGBTQ+, people with disabilities, anyone who is unemployed or has been out of work for a period of time, or those who have served in our armed forces.

We were set up by Cumbria, Northumberland, Tyne and Wear NHS Foundation Trust to provide support services. As a limited company we have built a commercial ethos onto our NHS values and now provide our services to other NHS organisations and beyond.

Details

Date posted

09 March 2026

Pay scheme

Other

Salary

£24,465 a year

Contract

Permanent

Working pattern

Part-time

Reference number

263-SOL-FAC26-014

Job locations

St Nicholas Hospital

Jubilee Road

Newcastle

NE3 3XT


Job description

Job responsibilities

Please find attached job description for full details.

Pay: Band A (£12.51 per hour)

We pay 25% enhancement, time and a quarter, on hours worked during a Saturday and Sunday.

We welcome your application.

Please note that all jobs will be appointed on the NTW Solutions Limited terms and conditions (not NHS/A4C terms).

If you currently work for NTW Solutions on AfC terms and conditions, you will be given the choice to retain these or move onto NTW Solutions terms and conditions. Please note that the above advertised salary will not apply if you choose to remain on AfC. Anyone currently paying into the NHS Pension scheme will be able to retain this.

Job description

Job responsibilities

Please find attached job description for full details.

Pay: Band A (£12.51 per hour)

We pay 25% enhancement, time and a quarter, on hours worked during a Saturday and Sunday.

We welcome your application.

Please note that all jobs will be appointed on the NTW Solutions Limited terms and conditions (not NHS/A4C terms).

If you currently work for NTW Solutions on AfC terms and conditions, you will be given the choice to retain these or move onto NTW Solutions terms and conditions. Please note that the above advertised salary will not apply if you choose to remain on AfC. Anyone currently paying into the NHS Pension scheme will be able to retain this.

Person Specification

Educaton And Qualifications

Essential

  • In order to follow safety notices and work with cleaning products you will need basic levels of literacy and numeracy (this is an essential requirement of this job)

Experience

Essential

  • Any previous cleaning experience is welcome but we will train you fully if you don't have any experience (it is an essential requirement of this job to either have experience or be willing to learn)

Skills and Knowledge

Essential

  • An ability to lift and move a variety of equipment such as trolleys, floor polishing equipment and hoovers
  • Ability to adhere to standards and procedures and to accept and prioritise instructions
  • An ability to be flexible and able to adapt to new or different working practices, or work in other departments to meet the needs of the service
  • An ability to communicate well with others such as other colleagues, clinical staff, or patients
  • Able to work well as part of a team but also to work unsupervised
  • Able to work alongside patients who might display challenging or upsetting behaviour
  • You will need to be able to meet the mobility requirements of the job
Person Specification

Educaton And Qualifications

Essential

  • In order to follow safety notices and work with cleaning products you will need basic levels of literacy and numeracy (this is an essential requirement of this job)

Experience

Essential

  • Any previous cleaning experience is welcome but we will train you fully if you don't have any experience (it is an essential requirement of this job to either have experience or be willing to learn)

Skills and Knowledge

Essential

  • An ability to lift and move a variety of equipment such as trolleys, floor polishing equipment and hoovers
  • Ability to adhere to standards and procedures and to accept and prioritise instructions
  • An ability to be flexible and able to adapt to new or different working practices, or work in other departments to meet the needs of the service
  • An ability to communicate well with others such as other colleagues, clinical staff, or patients
  • Able to work well as part of a team but also to work unsupervised
  • Able to work alongside patients who might display challenging or upsetting behaviour
  • You will need to be able to meet the mobility requirements of the job

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

NTW Solutions Limited

Address

St Nicholas Hospital

Jubilee Road

Newcastle

NE3 3XT


Employer's website

https://www.ntwsolutions.co.uk/ (Opens in a new tab)


Employer details

Employer name

NTW Solutions Limited

Address

St Nicholas Hospital

Jubilee Road

Newcastle

NE3 3XT


Employer's website

https://www.ntwsolutions.co.uk/ (Opens in a new tab)


Employer contact details

For questions about the job, contact:

Assistant Site Manager

Jean Richardson

jean.richardson@ntw.nhs.uk

07943502949

Details

Date posted

09 March 2026

Pay scheme

Other

Salary

£24,465 a year

Contract

Permanent

Working pattern

Part-time

Reference number

263-SOL-FAC26-014

Job locations

St Nicholas Hospital

Jubilee Road

Newcastle

NE3 3XT


Supporting documents

Privacy notice

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