NTW Solutions Limited

Administration Assistant

The closing date is 15 March 2026

Job summary

Join us as a Administration Assistant!

We are recruiting to the Office Team at St Nicholas Hospital to work within our friendly Catering Department.

This post is offered at 20 hours per week, 7:30am-11:30am Monday - Friday including Bank Holidays.

Main duties of the job

  • Collate Patient Menus for Central Catering
  • Data inputting including financial charges
  • Assist with maintenance of processes and systems
  • Answer phone calls and email queries
  • Manage joint email inboxes as required

About us

NTW Solutions Limited is proud to provide services to the NHS. We keep hospitals clean and patients fed and we keep buildings running and grounds tidy. Our digital teams support the vital systems the NHS relies on, our pharmacy team ensures patients get the medicine they need, and our workforce team recruits people onto the frontline. We transcribe thousands of important medical letters, provide a lease car service to keep people on the move, and ensure suppliers are paid on time.

We are dedicated to being a great inclusive place to work. We provide a wide range of benefits including a good rate of pay and pension and an extensive range of discounts. We care about health and wellbeing and offer a range of support for the people who work here.

We believe everyone has potential and welcome applications from people from a culturally diverse background, those who are LGBTQ+, people with disabilities, anyone who is unemployed or has been out of work for a period of time, or those who have served in our armed forces.

We were set up by Cumbria, Northumberland, Tyne and Wear NHS Foundation Trust to provide support services. As a limited company we have built a commercial ethos onto our NHS values and now provide our services to other NHS organisations and beyond.

Details

Date posted

02 March 2026

Pay scheme

Other

Salary

£24,465 a year

Contract

Permanent

Working pattern

Part-time

Reference number

263-SOL-FAC26-012

Job locations

St Nicholas Hospital

Gosforth

NE3 3XT


Job description

Job responsibilities

Please find attached job description for full details.

Pay: Band A (£12.51 per hour)

We are proud to be a Real Living Wage Employer, which means well top up your hourly salary to £12.60 per hour.

There is potential to earn more, with enhancements offered for weekend and bank holiday work. Please get in touch to find out more.

We welcome your application.

Please note that all jobs will be appointed on the NTW Solutions Limited terms and conditions (not NHS/AfC terms).

If you currently work for NTW Solutions on AfC terms and conditions, you will be given the choice to retain these or move onto NTW Solutions terms and conditions. Please note that the above advertised salary will not apply if you choose to remain on AfC.

Anyone currently paying into the NHS Pension scheme will be able to retain this.

Job description

Job responsibilities

Please find attached job description for full details.

Pay: Band A (£12.51 per hour)

We are proud to be a Real Living Wage Employer, which means well top up your hourly salary to £12.60 per hour.

There is potential to earn more, with enhancements offered for weekend and bank holiday work. Please get in touch to find out more.

We welcome your application.

Please note that all jobs will be appointed on the NTW Solutions Limited terms and conditions (not NHS/AfC terms).

If you currently work for NTW Solutions on AfC terms and conditions, you will be given the choice to retain these or move onto NTW Solutions terms and conditions. Please note that the above advertised salary will not apply if you choose to remain on AfC.

Anyone currently paying into the NHS Pension scheme will be able to retain this.

Person Specification

Skills & Knowledge

Essential

  • Proven ability to use Microsoft Office and related packages including databases, spreadsheets, inputting and updating electronic information.
  • Good communication skills.

Desirable

  • Customer services experience including handling queries, complaints or sensitive information.

Education and Qualifications

Essential

  • Educated to a good level of GCSE Education or equivalent level.

Desirable

  • Computer skills qualification at level 3 or equivalent experience

Experience

Desirable

  • Experience of providing administrative support to teams.
Person Specification

Skills & Knowledge

Essential

  • Proven ability to use Microsoft Office and related packages including databases, spreadsheets, inputting and updating electronic information.
  • Good communication skills.

Desirable

  • Customer services experience including handling queries, complaints or sensitive information.

Education and Qualifications

Essential

  • Educated to a good level of GCSE Education or equivalent level.

Desirable

  • Computer skills qualification at level 3 or equivalent experience

Experience

Desirable

  • Experience of providing administrative support to teams.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

NTW Solutions Limited

Address

St Nicholas Hospital

Gosforth

NE3 3XT


Employer's website

https://www.ntwsolutions.co.uk/ (Opens in a new tab)


Employer details

Employer name

NTW Solutions Limited

Address

St Nicholas Hospital

Gosforth

NE3 3XT


Employer's website

https://www.ntwsolutions.co.uk/ (Opens in a new tab)


Employer contact details

For questions about the job, contact:

Admin Officer

Laura Webb

Laura.Webb@ntw.nhs.uk

01912467377

Details

Date posted

02 March 2026

Pay scheme

Other

Salary

£24,465 a year

Contract

Permanent

Working pattern

Part-time

Reference number

263-SOL-FAC26-012

Job locations

St Nicholas Hospital

Gosforth

NE3 3XT


Supporting documents

Privacy notice

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