NTW Solutions Limited

Digital Product and Delivery Co-ordinator

The closing date is 13 November 2025

Job summary

The Digital Product and Delivery Co-ordinator is a varied job. We are seeking candidates with a passion for project and system support work. If you have an eye for detail, great communication and analytical skills - this could be the job for you!

Main duties of the job

You will work in a supportive role to the Digital Product and Delivery team. The team support the implementation, configuration, testing and training for clinical and corporate systems and digital solutions.

About us

NTW Solutions is proud to provide services to the NHS. We keep hospitals clean and patients fed and we keep buildings running and grounds tidy. Our digital teams support the vital systems the NHS relies on, our pharmacy team ensures patients get the medicine they need, and our workforce team recruits people onto the frontline. We transcribe thousands of important medical letters, provide a lease car service to keep people on the move, and ensure suppliers are paid on time.

We provide a wide range of benefits including a good rate of pay and pension and an extensive range of discounts. We care about health and wellbeing and offer a range of support for the people who work here.

We believe everyone has potential and welcome applications from people from a culturally diverse background, those who are LGBTQ+, people with disabilities, anyone who is unemployed or has been out of work for a period of time, or those who have served in our armed forces.

We were set up by CNTW NHS Foundation Trust to provide support services. As a limited company we have built a commercial ethos onto our NHS values and now provide our services to other NHS organisations and beyond.

We make a difference and working here is fulfilling and rewarding. Our social purpose is also driving our plans to become net zero and to tackle discrimination and champion equality. Working here means joining a friendly bunch of people dedicated to supporting better care.

Details

Date posted

30 October 2025

Pay scheme

Other

Salary

£36,189 a year

Contract

Permanent

Working pattern

Full-time

Reference number

263-SOL-DIG25-009

Job locations

St Nicholas, Hopewood Park or Carleton Clinic

Newcastle or Sunderland or Carlisle

NE3 3XT


Job description

Job responsibilities

Please refer to the Job Description itself for a wider overview of the role.

Please note that all jobs will be appointed on the NTW Solutions Limited terms and conditions (not NHS/A4C terms).

If you currently work for NTW Solutions on AfC terms and conditions, you will be given the choice to retain these or move onto NTW Solutions terms and conditions. Please note that the above advertised salary will not apply if you choose to remain on AfC.

Anyone currently paying into the NHS Pension scheme will be able to retain this.

Job description

Job responsibilities

Please refer to the Job Description itself for a wider overview of the role.

Please note that all jobs will be appointed on the NTW Solutions Limited terms and conditions (not NHS/A4C terms).

If you currently work for NTW Solutions on AfC terms and conditions, you will be given the choice to retain these or move onto NTW Solutions terms and conditions. Please note that the above advertised salary will not apply if you choose to remain on AfC.

Anyone currently paying into the NHS Pension scheme will be able to retain this.

Person Specification

Education & Qualifications

Essential

  • Education to degree level (or equivalent experience)
  • PRINCE2, project management, change management qualifications (or equivalent experience)
  • Qualifications in the area of system administration (or equivalent experience)

Experience

Essential

  • Experience of using a range of digital systems and solutions
  • Experience of digital configuration, test and training

Skills and Knowledge

Essential

  • Strong analytical and communication skills
  • Computer literate
Person Specification

Education & Qualifications

Essential

  • Education to degree level (or equivalent experience)
  • PRINCE2, project management, change management qualifications (or equivalent experience)
  • Qualifications in the area of system administration (or equivalent experience)

Experience

Essential

  • Experience of using a range of digital systems and solutions
  • Experience of digital configuration, test and training

Skills and Knowledge

Essential

  • Strong analytical and communication skills
  • Computer literate

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

NTW Solutions Limited

Address

St Nicholas, Hopewood Park or Carleton Clinic

Newcastle or Sunderland or Carlisle

NE3 3XT


Employer's website

https://www.ntwsolutions.co.uk/ (Opens in a new tab)


Employer details

Employer name

NTW Solutions Limited

Address

St Nicholas, Hopewood Park or Carleton Clinic

Newcastle or Sunderland or Carlisle

NE3 3XT


Employer's website

https://www.ntwsolutions.co.uk/ (Opens in a new tab)


Employer contact details

For questions about the job, contact:

Digital Customer Services Manager

Claire Aberdeen

claire.aberdeen@ntw.nhs.uk

01919337536

Details

Date posted

30 October 2025

Pay scheme

Other

Salary

£36,189 a year

Contract

Permanent

Working pattern

Full-time

Reference number

263-SOL-DIG25-009

Job locations

St Nicholas, Hopewood Park or Carleton Clinic

Newcastle or Sunderland or Carlisle

NE3 3XT


Supporting documents

Privacy notice

NTW Solutions Limited's privacy notice (opens in a new tab)