NTW Solutions Limited

Administration Officer

The closing date is 14 October 2025

Job summary

NTW Solutions Limited is seeking an Administration Officer to join our Estates department. This is an exciting opportunity to contribute to a dynamic team and support the smooth running of our Estates operations.

The salary for this role is £25,652. It is a full-time position, 37.5 hours per week, with working hours from 8:00 am to 4:00 pm, Monday to Friday.

Please refer to the Job Description itself for a wider overview of the role.

Please note that this role is not under NHS agenda for change terms and conditions, as this vacancy is for NTW Solutions Ltd not Cumbria, Northumberland, Tyne & Wear NHS Foundation Trust.

For an informal discussion about the role or to arrange a site visit, please contact Claire Patten, Senior Administration Officer, at claire.patten@ntw.nhs.uk or 0191 2456807 . This is a great opportunity to learn more about the role in detail.

Main duties of the job

The post holder will provide essential administrative support to the Estates department, primarily based at Hopewood Park, Sunderland. Key responsibilities include answering and directing calls, logging jobs in the CAFM system, taking minutes at meetings, and managing and raising purchase orders using the Oracle system.

About us

NTW Solutions Limited is proud to provide services to the NHS. We keep hospitals clean and patients fed and we keep buildings running and grounds tidy. Our digital teams support the vital systems the NHS relies on, our pharmacy team ensures patients get the medicine they need, and our workforce team recruits people onto the frontline. We transcribe thousands of important medical letters, provide a lease car service to keep people on the move, and ensure suppliers are paid on time.

We are dedicated to being a great inclusive place to work. We provide a wide range of benefits including a good rate of pay and pension and extensive range of discounts. We care about health and wellbeing and offer a range of support for the people who work here.

We believe everyone has potential and welcome applications from people from a culturally diverse background, those who are LGBTQ+, people with disabilities, anyone who is unemployed or has been out of work for a period of time or those who have served in our armed forces.

We were set up by Cumbria, Northumberland, Tyne and Wear NHS Foundation Trust to provide support services. As a limited company we have built a commercial ethos onto our NHS values and now provide our services to other NHS organisations.

We make a difference and working here is fulfilling and rewarding. Our social purpose is driving our plans to become net zero, to tackle discrimination and champion equality.

Details

Date posted

30 September 2025

Pay scheme

Other

Salary

£13.12 an hour

Contract

Permanent

Working pattern

Full-time

Reference number

263-SOL-EST25-023

Job locations

Hopewood Park Hospital

Sunderland

SR2 0NB


Job description

Job responsibilities

Please find attached job description for full details.

Pay: Band B (£13.12 per hour)

There is potential to earn more, with enhancements offered for weekend work and on-call duties. Please get in touch to find out more.

We welcome your application.

Please note that all jobs will be appointed on the NTW Solutions Limited terms and conditions (not NHS/A4C terms).

If you currently work for NTW Solutions on AfC terms and and conditions, you will be given the choice to retain these or move onto NTW Solutions terms and conditions. Please note that the above advertised salary will not apply if you choose to remain on AfC.Anyone currently paying into the NHS Pension scheme will be able to retain this.

Job description

Job responsibilities

Please find attached job description for full details.

Pay: Band B (£13.12 per hour)

There is potential to earn more, with enhancements offered for weekend work and on-call duties. Please get in touch to find out more.

We welcome your application.

Please note that all jobs will be appointed on the NTW Solutions Limited terms and conditions (not NHS/A4C terms).

If you currently work for NTW Solutions on AfC terms and and conditions, you will be given the choice to retain these or move onto NTW Solutions terms and conditions. Please note that the above advertised salary will not apply if you choose to remain on AfC.Anyone currently paying into the NHS Pension scheme will be able to retain this.

Person Specification

Knowledge and Skills

Essential

  • Good, basic keyboard skills required as well as a sound working knowledge of other software packages, e.g. Backtraq, Microsoft Outlook, databases/spreadsheets.
  • Ability to work accurately with figures
  • Ability to work independently and unsupervised
  • Willing to work as part of a team
  • Able to follow agreed procedures
  • Able to pay attention to detail
  • Must be able to meet the mobility requirements of the post

Experience

Essential

  • Office experience
  • Ability to use Microsoft

Education and Qualifications

Essential

  • General secondary education.
  • GCSE or equivalent in English and Maths
Person Specification

Knowledge and Skills

Essential

  • Good, basic keyboard skills required as well as a sound working knowledge of other software packages, e.g. Backtraq, Microsoft Outlook, databases/spreadsheets.
  • Ability to work accurately with figures
  • Ability to work independently and unsupervised
  • Willing to work as part of a team
  • Able to follow agreed procedures
  • Able to pay attention to detail
  • Must be able to meet the mobility requirements of the post

Experience

Essential

  • Office experience
  • Ability to use Microsoft

Education and Qualifications

Essential

  • General secondary education.
  • GCSE or equivalent in English and Maths

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

NTW Solutions Limited

Address

Hopewood Park Hospital

Sunderland

SR2 0NB


Employer's website

https://www.ntwsolutions.co.uk/ (Opens in a new tab)


Employer details

Employer name

NTW Solutions Limited

Address

Hopewood Park Hospital

Sunderland

SR2 0NB


Employer's website

https://www.ntwsolutions.co.uk/ (Opens in a new tab)


Employer contact details

For questions about the job, contact:

Senior Administration Officer

Claire Patten

Claire.Patten@ntw.nhs.uk

01912456807

Details

Date posted

30 September 2025

Pay scheme

Other

Salary

£13.12 an hour

Contract

Permanent

Working pattern

Full-time

Reference number

263-SOL-EST25-023

Job locations

Hopewood Park Hospital

Sunderland

SR2 0NB


Supporting documents

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