NTW Solutions Limited

Transcriptionist

The closing date is 09 July 2025

Job summary

Part Time & Full Time Contracts Available!

An exciting opportunity has arisen within our Transcription team to recruit some new Transcriptionists. Our Team receive dictations from clinical staff working primarily with patients accessing mental health services. We type or proof read and edit these dictations and add the finished script to the patient's medical record, ready for the clinician to validate.

Our Transcriptionists work from their own homes, with our equipment, and we provide a 24 hour service, across all seven days of the week.

For this recruitment we are only looking to hear from applicants who are able to work one or two nightshifts per week, combined with some daytime hours.

Although our Transcriptionists are home workers, the Team Leads regularly work from Monkwearmouth Hospital in Sunderland, Tyne and Wear, so applicants must be able to travel to this site to collect and return equipment, and for meetings / other ad hoc reasons as needed. We anticipate a maximum of 4 visits to site per year but this could vary, therefore the ability to travel here independently is essential. Applicants must have a fast and reliable internet connection and space within their home to allow comfortable, effective and safe home working.

Main duties of the job

The main duties of the job;

Audio typing (at least 50wpm - this will be tested as part of the interview process)

Proof reading

Use of our patient information system (Rio) and other systems to save data into patient records

Shift work

The shifts available range from 4 to 9.5 hours in length and we could accommodate applicants who are looking for either full or part-time positions.

Ideally, you will have experience of working in the NHS, be able to work both independently and as part of a team, with a good understanding of English grammar, a working knowledge of Microsoft Word and Outlook, and be confident with IT equipment. Accuracy, dedication and flexibility are essential as this is a 24/7 service operating 365 days per year with set turnaround times for work and high quality standards.

About us

NTW Solutions Limited is proud to provide services to the NHS. We keep hospitals clean and patients fed and we keep buildings running and grounds tidy. Our pharmacy team ensures patients get the medicine they need, and our workforce team recruits people onto the frontline. We transcribe thousands of important medical letters, provide a lease car service to keep people on the move, and ensure suppliers are paid on time.

We are dedicated to being a great inclusive place to work. We provide a wide range of benefits including a good rate of pay and pension and an extensive range of discounts. We care about health and wellbeing and offer a range of support for the people who work here.

We believe everyone has potential and welcome applications from ethnic minorities, those who are LGBTQ+, people with disabilities, anyone who is unemployed or has been out of work for a period of time, or those who have served in our armed forces.

We were set up by Cumbria, Northumberland, Tyne and Wear NHS Foundation Trust to provide support services. As a limited company we have built a commercial ethos onto our NHS values and now provide our services to other NHS organisations and beyond.

We make a difference to people's lives and working here is fulfilling and rewarding. Our social purpose is also driving our plans to become net zero and to tackle discrimination and champion equality. Working here means joining a friendly bunch of people dedicated to supporting better care.

Details

Date posted

27 June 2025

Pay scheme

Agenda for change

Band

Band 3

Salary

Depending on experience £25,652 per annum

Contract

Permanent

Working pattern

Full-time, Part-time, Home or remote working

Reference number

263-SOL-DIG25-001

Job locations

Homeworker

Home Address

SR5 1NB


Job description

Job responsibilities

Please find attached job descriptions for all the roles available for full details.

Pay is £25,652 per annum (pro rata).

Closing date for applications will be 9th July 2025 (or earlier depending on the number of applications) with interviews taking place in the week commencing 21st July.

We welcome your application.

Please note that all jobs will be appointed on the NTW Solutions Limited terms and conditions (not NHS/A4C terms).

If you currently work for NTW Solutions on AfC terms and conditions, you will be given the choice to retain these or move onto NTW Solutions terms and conditions. Please note that the above advertised salary will not apply if you choose to remain on AfC.

Anyone currently paying into the NHS Pension scheme will be able to retain this.

Job description

Job responsibilities

Please find attached job descriptions for all the roles available for full details.

Pay is £25,652 per annum (pro rata).

Closing date for applications will be 9th July 2025 (or earlier depending on the number of applications) with interviews taking place in the week commencing 21st July.

We welcome your application.

Please note that all jobs will be appointed on the NTW Solutions Limited terms and conditions (not NHS/A4C terms).

If you currently work for NTW Solutions on AfC terms and conditions, you will be given the choice to retain these or move onto NTW Solutions terms and conditions. Please note that the above advertised salary will not apply if you choose to remain on AfC.

Anyone currently paying into the NHS Pension scheme will be able to retain this.

Person Specification

Knowledge and Skills

Essential

  • Audio-typing Skills
  • Proof-reading skills
  • Demonstrable typing speeds of at least 50 wpm with high levels of accuracy
  • Good working knowledge of Microsoft packages including Word and Excel
  • Problem-solving skills
  • Knowledge of RiO system would be advantageous

Desirable

  • The Transcription Service is a 24/7/365 service, therefore a flexible approach is desirable in covering shifts as and when needed

Experience

Essential

  • Office experience
  • Audio typing experience
  • Experience of using Microsoft Word and Excel packages

Desirable

  • Competent with Computer Equipment

Typing Skills Test

Essential

  • 50wpm minimum

Desirable

  • 60wpm
Person Specification

Knowledge and Skills

Essential

  • Audio-typing Skills
  • Proof-reading skills
  • Demonstrable typing speeds of at least 50 wpm with high levels of accuracy
  • Good working knowledge of Microsoft packages including Word and Excel
  • Problem-solving skills
  • Knowledge of RiO system would be advantageous

Desirable

  • The Transcription Service is a 24/7/365 service, therefore a flexible approach is desirable in covering shifts as and when needed

Experience

Essential

  • Office experience
  • Audio typing experience
  • Experience of using Microsoft Word and Excel packages

Desirable

  • Competent with Computer Equipment

Typing Skills Test

Essential

  • 50wpm minimum

Desirable

  • 60wpm

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

NTW Solutions Limited

Address

Homeworker

Home Address

SR5 1NB


Employer's website

https://www.ntwsolutions.co.uk/ (Opens in a new tab)


Employer details

Employer name

NTW Solutions Limited

Address

Homeworker

Home Address

SR5 1NB


Employer's website

https://www.ntwsolutions.co.uk/ (Opens in a new tab)


Employer contact details

For questions about the job, contact:

Admin Team Leads (Job Share)

Sheila Fielding or Catriona Howson

digitaldictationadminleads@ntw.nhs.uk

07970546745

Details

Date posted

27 June 2025

Pay scheme

Agenda for change

Band

Band 3

Salary

Depending on experience £25,652 per annum

Contract

Permanent

Working pattern

Full-time, Part-time, Home or remote working

Reference number

263-SOL-DIG25-001

Job locations

Homeworker

Home Address

SR5 1NB


Supporting documents

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