NHS Property Services Ltd

General Assistant

The closing date is 10 July 2025

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Job summary

Deliver general assistant services to the required standard and specification; providing the highest standards of service delivery and working practices. Ensure open, effective communication.

Main duties of the job

1. Timely delivery of a full range of directly provided general assistant services to include: * Caretaker and body store duties * Collection and movement of patients to and from wards, clinics and departments including body store duties. * Undertaking weekly tests such as alarms. * Ensure documentation such as local log books and permits to work are updated. * Deliver linen to wards and removed spoiled linen to laundry/laundry store. * Deliver stores to departments. * Internal movement of equipment/furniture. * Collect and deliver patient notes to departments. * Directing fire services when alarm activates and respond to lift/fire alarms. * Attend training as required. * If required, operate and monitor CCTV. * If required, transfer food trollies to ward areas. 2. Co-operate and assist with other work streams and with other members of staff to maintain a smooth running and effective service. 3. Liaise with the tenants as required. 4. Undertake heavy duty cleaning as required.

About us

Established in April 2013, the company is a limited company but also part of the wider NHS family. Having inherited responsibility for the facilities and property management functions previously managed by NHS primary care trusts and strategic health authorities, we own and run properties that range from listed buildings and former workhouses through to award-winning, state-of-the-art integrated health campuses. Our aim is to deliver a fit for purpose estate in partnership with NHS organisations, generating cost efficiencies that will benefit our tenants, patients and the wider health economy.

Details

Date posted

04 July 2025

Pay scheme

Other

Salary

£24,364 to £24,364 a year

Contract

Permanent

Working pattern

Part-time

Reference number

010476

Job locations

Grindon Lane

Sunderland

SR3 4EN


Job description

Job responsibilities

We have a fantastic opportunity for a permanent, part time General Assistant to join our team based at Sunderland - Grindon Lane Primary Care Centre

  • Hours of Work- 25 hours per week.
  • Monday-Friday 4pm-9pm.
  • Pay £12.46 per hour
  • Training will be provided
  • Driving licence is required
    • About the role: The role of a General Assistant is to deliver general assistant services to the required standard and specification; providing the highest standards of service delivery and working practices. Key Responsibilities:
  • Timely delivery of a full range of directly provided general assistant services to include
  • Collection and movement of patients to and from wards
  • Deliver linen to wards and removed spoiled linen to laundry/laundry store.
  • Removal and storage of clinical and other household waste.
  • Receipt, movement and storage of blood, specimens.
  • Undertake a range of cleaning duties to include operating electrical floor cleaning equipment, steam cleaning equipment in line with the national cleaning specification.
  • To ensure all grounds, car parks and gardens are clean and tidy. In extreme weather salt/grit paths and car parks.
    • What we can offer you:
  • 27 days annual leave + 8 days bank holiday.
  • Training and development opportunities, providing opportunities for you to develop and progress through our Professional Excellence Framework.
  • SMART Pension contribution into which the company will contribute up to 6%.
  • NHS retail discounts and Cycle to Work Scheme.
  • 15 hours (pro-rata) of paid time off to volunteer at a cause of your choice.
  • We have a great Colleague Assistance Programme and offer support for all areas of life.
    • An organisation with a passion We are an organisation with a passion for giving back. Putting money back into the NHS, raising £150,000 over 3 years for our charity partner Young Lives vs Cancer, supporting colleagues to volunteer within their local communities, and being committed to creating a sustainable working environment on our pledge to become net zero carbon by 2050. We understand that it's important to feel like the work you do is having a meaningful impact on society, and through our approach to being a responsible business, we make sure that every colleague is given the opportunity to make a difference. Our culture and values seek to place our NHS colleagues and their patients, at the heart of everything we do. We celebrate diversity, and we are working hard to create an inclusive environment where people love to work and can fulfil their potential. We would encourage all applicants to apply as soon as possible as we may close vacancies early should we receive a high number of applications. Contact our Talent team at to find out more.

    Job description

    Job responsibilities

    We have a fantastic opportunity for a permanent, part time General Assistant to join our team based at Sunderland - Grindon Lane Primary Care Centre

  • Hours of Work- 25 hours per week.
  • Monday-Friday 4pm-9pm.
  • Pay £12.46 per hour
  • Training will be provided
  • Driving licence is required
    • About the role: The role of a General Assistant is to deliver general assistant services to the required standard and specification; providing the highest standards of service delivery and working practices. Key Responsibilities:
  • Timely delivery of a full range of directly provided general assistant services to include
  • Collection and movement of patients to and from wards
  • Deliver linen to wards and removed spoiled linen to laundry/laundry store.
  • Removal and storage of clinical and other household waste.
  • Receipt, movement and storage of blood, specimens.
  • Undertake a range of cleaning duties to include operating electrical floor cleaning equipment, steam cleaning equipment in line with the national cleaning specification.
  • To ensure all grounds, car parks and gardens are clean and tidy. In extreme weather salt/grit paths and car parks.
    • What we can offer you:
  • 27 days annual leave + 8 days bank holiday.
  • Training and development opportunities, providing opportunities for you to develop and progress through our Professional Excellence Framework.
  • SMART Pension contribution into which the company will contribute up to 6%.
  • NHS retail discounts and Cycle to Work Scheme.
  • 15 hours (pro-rata) of paid time off to volunteer at a cause of your choice.
  • We have a great Colleague Assistance Programme and offer support for all areas of life.
    • An organisation with a passion We are an organisation with a passion for giving back. Putting money back into the NHS, raising £150,000 over 3 years for our charity partner Young Lives vs Cancer, supporting colleagues to volunteer within their local communities, and being committed to creating a sustainable working environment on our pledge to become net zero carbon by 2050. We understand that it's important to feel like the work you do is having a meaningful impact on society, and through our approach to being a responsible business, we make sure that every colleague is given the opportunity to make a difference. Our culture and values seek to place our NHS colleagues and their patients, at the heart of everything we do. We celebrate diversity, and we are working hard to create an inclusive environment where people love to work and can fulfil their potential. We would encourage all applicants to apply as soon as possible as we may close vacancies early should we receive a high number of applications. Contact our Talent team at to find out more.

    Person Specification

    Qualifications

    Essential

    • Training will be provided on the job through a combination of instruction and practice or by attending training sessions

    Experience

    Essential

    • Experience of working in a customer focused environment.
    • Experience of following Standard Operating Procedures and Safe Systems of Work.
    • Experience in the operation of electrical cleaning equipment.
    • Experience of operating a switchboard/handling client phone calls.
    Person Specification

    Qualifications

    Essential

    • Training will be provided on the job through a combination of instruction and practice or by attending training sessions

    Experience

    Essential

    • Experience of working in a customer focused environment.
    • Experience of following Standard Operating Procedures and Safe Systems of Work.
    • Experience in the operation of electrical cleaning equipment.
    • Experience of operating a switchboard/handling client phone calls.

    Disclosure and Barring Service Check

    This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

    Employer details

    Employer name

    NHS Property Services Ltd

    Address

    Grindon Lane

    Sunderland

    SR3 4EN


    Employer's website

    https://www.property.nhs.uk/careers/ (Opens in a new tab)

    Employer details

    Employer name

    NHS Property Services Ltd

    Address

    Grindon Lane

    Sunderland

    SR3 4EN


    Employer's website

    https://www.property.nhs.uk/careers/ (Opens in a new tab)

    Employer contact details

    For questions about the job, contact:

    Talent acquisition

    Talent acquisition team

    Careers@property.nhs.uk

    000000000000

    Details

    Date posted

    04 July 2025

    Pay scheme

    Other

    Salary

    £24,364 to £24,364 a year

    Contract

    Permanent

    Working pattern

    Part-time

    Reference number

    010476

    Job locations

    Grindon Lane

    Sunderland

    SR3 4EN


    Privacy notice

    NHS Property Services Ltd's privacy notice (opens in a new tab)