Technical Services Supervisor

NHS Property Services Ltd

Information:

This job is now closed

Job summary

This role requires the Technical Services Supervisor to have achieved industry recognised qualification within either Technical discipline, Fabric, Electrical, Mechanical, Gas or HVAC. The previous experience of leading and managing a team is essential and you must be competent within your own discipline as well having an appreciation and understanding of other Technical disciplines, as this role requires you to manage multiple team members with different Technical backgrounds.

Main duties of the job

The key function is to support NHS Property Services in delivering building services maintenance and repairs across the NHS to ensure buildings are maintained to the highest standards and to provide a safe and secure environment for staff and customers. To manage Facilities and Hard Services Delivery across multiple locations providing a high quality and cost-effective service to customers/the organisation. Key aspects of this role may include the management and supervision of the local Hard FM Services Team, Management of direct services or a combination of both.

About us

NHS Property Services is one of the UK's largest real estate and property owners, providers and advisors to the NHS Estate. We have a diverse portfolio in excess of 3500 properties ranging from listed buildings through to award winning, state-of-the-art integrated health campuses. As an integral part of the NHS, we strive to provide best in class property and facilities services across our estate and this success is driven by our People!

Date posted

02 August 2023

Pay scheme

Other

Salary

£45,418 to £52,767 a year

Contract

Permanent

Working pattern

Full-time

Reference number

005485

Job locations

Burnt Oak Broadway, Edgware

Edgware

HA8 0AD


Job description

Job responsibilities

We have a great opportunity for a Technical Services Supervisor. This will be to join our team based in Edgware Community Hospital. The salary for this role is from: £45,417.75 - £52,766.70 (depending on experience) plus on call allowance. Requirements for the role: Qualifications - At least one of the below:

  • Specialist knowledge acquired through experience or qualification.
  • Hold level 3 NVQ or equivalent in related building services.
  • Formal apprenticeship or craft trained within building services.
  • IOSH Managing Safely or equivalent
  • Additional Requirements:
  • Driving licence is essential
  • Must be comfortable using technological devices to log jobs.
  • On-Call availability
  • Desirable to have industry experience
  • Ability to work alone and/or as part of a wider team as this role will require you to work cohesively with other Technical Disciplines.
  • Please note, DBS Checks & DVLA checks will be required for this role. Key Responsibilities:
  • Ensure compliance in accordance with all NHSPS Health, Safety & Wellbeing Policies, relevant NHSPS Technical Guidance, Process and Procedures, Statutory Regulations, Approved Codes of Practice and any applicable aspects of HTMs.
  • Can implement new standards and lead change to manage continual improvement.
  • To conduct quality audits of works to ensure minimum organisational standards are met and maintained and to take immediate corrective action when required where audits do not meet such standards. To undertake toolbox talks and lead health & safety compliance across teams.
  • You may be required to manage colleagues and undertake tasks in disciplines other than your own.
  • Meet with customers and contractors to ensure works are delivered to organisational standards and where applicable to resolve first line customer complaints or (when appropriate) escalate to immediate line manager with a view to providing accurate information/recommendations for corrective action to be taken.
  • Responsible for the supervision, health, safety, and wellbeing of the building services team. * Manage the Scheduled, Reactive and Remedial maintenance services as directed by the PPM planner (CAFM), helpdesk or Technical Delivery Manger, ensuring that operational standards are maintained at all times. Manage the distribution of works to ensure priority of statutory compliance and maintenance of services in critical environments. Maximising team resources and productivity at every opportunity which may would involve the planning and organisation of complex activities.
  • To ensure that the Master Asset Data Base (CAFM) is updated via change control where it is recognised to be incorrect or incomplete.
  • To maintain effective site log books where required at NHS premises, ensuring that they are completed in a timely and accurate manner. To carry out audits to ensure that site log books are completed by the team/contractors etc and that records are accurate and up to date.
  • Benefits:
  • On-Call allowance (rota dependant)
  • Company van and tools provided.
  • 27 days holiday (plus bank holidays on top)
  • Access to group personal pension plan including SMART contributions into which the company will contribute up to 6% towards your savings,
  • Training and development opportunities
  • NHS Bluelight discounts.
  • Who are we? We are part of the NHS family with 6,000 professionals supporting over 3,000 healthcare properties across England. Our purpose is to enable excellent patient care by being the best property and facilities provider to the NHS. Our services include estate strategy and optimisation, property management, facilities management, property development and construction project management. We help support millions of patients and NHS colleagues in collaboration without 7,000 customers who range from Integrated Care Systems, health providers, charities and more. Our culture and values seek to place our NHS colleagues and their patients, at the heart of everything we do. We celebrate diversity, and we are working hard to create an inclusive environment where people love to work and can fulfil their potential. We would encourage all applicants to apply as soon as possible as we may close vacancies early should we receive a high number of applications. Best of luck with your application!

    Job description

    Job responsibilities

    We have a great opportunity for a Technical Services Supervisor. This will be to join our team based in Edgware Community Hospital. The salary for this role is from: £45,417.75 - £52,766.70 (depending on experience) plus on call allowance. Requirements for the role: Qualifications - At least one of the below:

  • Specialist knowledge acquired through experience or qualification.
  • Hold level 3 NVQ or equivalent in related building services.
  • Formal apprenticeship or craft trained within building services.
  • IOSH Managing Safely or equivalent
  • Additional Requirements:
  • Driving licence is essential
  • Must be comfortable using technological devices to log jobs.
  • On-Call availability
  • Desirable to have industry experience
  • Ability to work alone and/or as part of a wider team as this role will require you to work cohesively with other Technical Disciplines.
  • Please note, DBS Checks & DVLA checks will be required for this role. Key Responsibilities:
  • Ensure compliance in accordance with all NHSPS Health, Safety & Wellbeing Policies, relevant NHSPS Technical Guidance, Process and Procedures, Statutory Regulations, Approved Codes of Practice and any applicable aspects of HTMs.
  • Can implement new standards and lead change to manage continual improvement.
  • To conduct quality audits of works to ensure minimum organisational standards are met and maintained and to take immediate corrective action when required where audits do not meet such standards. To undertake toolbox talks and lead health & safety compliance across teams.
  • You may be required to manage colleagues and undertake tasks in disciplines other than your own.
  • Meet with customers and contractors to ensure works are delivered to organisational standards and where applicable to resolve first line customer complaints or (when appropriate) escalate to immediate line manager with a view to providing accurate information/recommendations for corrective action to be taken.
  • Responsible for the supervision, health, safety, and wellbeing of the building services team. * Manage the Scheduled, Reactive and Remedial maintenance services as directed by the PPM planner (CAFM), helpdesk or Technical Delivery Manger, ensuring that operational standards are maintained at all times. Manage the distribution of works to ensure priority of statutory compliance and maintenance of services in critical environments. Maximising team resources and productivity at every opportunity which may would involve the planning and organisation of complex activities.
  • To ensure that the Master Asset Data Base (CAFM) is updated via change control where it is recognised to be incorrect or incomplete.
  • To maintain effective site log books where required at NHS premises, ensuring that they are completed in a timely and accurate manner. To carry out audits to ensure that site log books are completed by the team/contractors etc and that records are accurate and up to date.
  • Benefits:
  • On-Call allowance (rota dependant)
  • Company van and tools provided.
  • 27 days holiday (plus bank holidays on top)
  • Access to group personal pension plan including SMART contributions into which the company will contribute up to 6% towards your savings,
  • Training and development opportunities
  • NHS Bluelight discounts.
  • Who are we? We are part of the NHS family with 6,000 professionals supporting over 3,000 healthcare properties across England. Our purpose is to enable excellent patient care by being the best property and facilities provider to the NHS. Our services include estate strategy and optimisation, property management, facilities management, property development and construction project management. We help support millions of patients and NHS colleagues in collaboration without 7,000 customers who range from Integrated Care Systems, health providers, charities and more. Our culture and values seek to place our NHS colleagues and their patients, at the heart of everything we do. We celebrate diversity, and we are working hard to create an inclusive environment where people love to work and can fulfil their potential. We would encourage all applicants to apply as soon as possible as we may close vacancies early should we receive a high number of applications. Best of luck with your application!

    Person Specification

    Qualifications

    Essential

    • Specialist knowledge acquired through experience or qualification.
    • Hold level 3 NVQ or equivalent in related building services.
    • Formal apprenticeship or craft trained within building services.
    • IOSH Managing Safely or equivalent
    • Full UK Driving Licence.

    Desirable

    • HNC/ONC In Building Services
    • IPAF / PASMA license.
    • Current CSCS Health & Safety Card Holder.
    • People management qualification such as a certificate in management/ILM or equivalent

    Experience

    Essential

    • Proven experience working within a buildings maintenance environment managing or supervising a mixed ability maintenance team
    • Experience of managing people related activities to a high standard i.e., disciplinary/absence management etc.
    • Working within the requirements of method statements or permit to work.
    • Experience delivering maintenance services to a specification such as SFG20.

    Desirable

    • Previous experience working within Healthcare Services.
    • Awareness of SFG20 and HTM standards.
    • Previous experience working with CAFM reporting systems.
    • Previous experience of "Responsible Person" duties.
    • Experience of working in highly serviced buildings
    Person Specification

    Qualifications

    Essential

    • Specialist knowledge acquired through experience or qualification.
    • Hold level 3 NVQ or equivalent in related building services.
    • Formal apprenticeship or craft trained within building services.
    • IOSH Managing Safely or equivalent
    • Full UK Driving Licence.

    Desirable

    • HNC/ONC In Building Services
    • IPAF / PASMA license.
    • Current CSCS Health & Safety Card Holder.
    • People management qualification such as a certificate in management/ILM or equivalent

    Experience

    Essential

    • Proven experience working within a buildings maintenance environment managing or supervising a mixed ability maintenance team
    • Experience of managing people related activities to a high standard i.e., disciplinary/absence management etc.
    • Working within the requirements of method statements or permit to work.
    • Experience delivering maintenance services to a specification such as SFG20.

    Desirable

    • Previous experience working within Healthcare Services.
    • Awareness of SFG20 and HTM standards.
    • Previous experience working with CAFM reporting systems.
    • Previous experience of "Responsible Person" duties.
    • Experience of working in highly serviced buildings

    Disclosure and Barring Service Check

    This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

    Employer details

    Employer name

    NHS Property Services Ltd

    Address

    Burnt Oak Broadway, Edgware

    Edgware

    HA8 0AD


    Employer's website

    https://www.property.nhs.uk/careers/ (Opens in a new tab)

    Employer details

    Employer name

    NHS Property Services Ltd

    Address

    Burnt Oak Broadway, Edgware

    Edgware

    HA8 0AD


    Employer's website

    https://www.property.nhs.uk/careers/ (Opens in a new tab)

    For questions about the job, contact:

    Talent acquisition

    Talent acquisition team

    Careers@property.nhs.uk

    000000000000

    Date posted

    02 August 2023

    Pay scheme

    Other

    Salary

    £45,418 to £52,767 a year

    Contract

    Permanent

    Working pattern

    Full-time

    Reference number

    005485

    Job locations

    Burnt Oak Broadway, Edgware

    Edgware

    HA8 0AD


    Privacy notice

    NHS Property Services Ltd's privacy notice (opens in a new tab)