Job summary
Kleyn Healthcare is a forward-thinking healthcare provider delivering high-quality services across both NHS and private sectors. Our focus is on providing accessible, patient-centred care supported by modern facilities and innovative service models.
We are committed to continuous improvement, staff development, and delivering excellent patient outcomes. This is an exciting time to join the organisation as we expand our diagnostic and private GP services.
We are seeking an experienced and motivated Practice / Business
Manager to lead the operational and commercial performance of our diagnostics
and private GP services.
This is a key leadership role within a growing healthcare
organisation delivering a mix of NHS and private services. The postholder will
be responsible for ensuring the efficient day-to-day running of the services
while supporting service development, improving patient access, and driving
sustainable growth across both our NHS and private healthcare services .
We
are particularly interested in candidates who can demonstrate experience inimproving
service efficiency, developing new healthcare services, or supporting business
growth within a clinical environment.
Main duties of the job
This is a key leadership role responsible for the day to day management of the organisation while identifying and developing opportunities across NHS and private services. You will work closely with clinical and executive team, including the Marketing Manager, to improve performance, enhance patient experience and support strategic growth.
Main Duties of the Role
- Lead the day-to-day operational management of the clinic, including community diagnostic services and private healthcare services
- Ensure delivery of high-quality, safe, and effective services in line with regulatory standards
- Manage clinic performance, including patient access, utilisation, and service efficiency
- Support the growth of private GP and diagnostic services, including new service development
- Monitor and manage budgets, income streams, and financial performance
- Oversee administrative and non-clinical staff, including recruitment, performance, and development
- Ensure compliance with all relevant regulations, including CQC standards and NHS contractual requirements
- Develop and maintain effective relationships with clinicians, partners, and external stakeholders
- Use data and performance metrics to drive continuous improvement
About us
Kleyn Healthcare is a forward-thinking
healthcare provider delivering high-quality services across both NHS and
private sectors. Our focus is on providing accessible, patient-centred care
supported by modern facilities and innovative service models.
We
are committed to continuous improvement, staff development, and delivering
excellent patient outcomes. This is an exciting time to join the organisation
as we expand our diagnostic and private GP services.
We work in collaboration with local NHS organisations, supporting health and wellbeing within the communities we serve. Our community diagnostic contracts are primarily across the North West area of the UK
Expanding service development to now provide additional healthcare services for private Consultant Specialist and GP services which is developing rapidly to meet the needs of the users of this service.
Job description
Job responsibilities
Main Duties of the Job
- Lead the day-to-day operational management of the clinic, including GP and diagnostic services
- Ensure delivery of high-quality, safe, and effective services in line with regulatory standards
- Manage clinic performance, including patient access, utilisation, and service efficiency
- Support the growth of private GP and diagnostic services, including new service development
- Monitor and manage budgets, income streams, and financial performance
- Oversee administrative and non-clinical staff, including recruitment, performance, and development
- Ensure compliance with all relevant regulations, including CQC standards and NHS contractual requirements
- Develop and maintain effective relationships with clinicians, partners, and external stakeholders
- Use data and performance metrics to drive continuous improvement
Job description
Job responsibilities
Main Duties of the Job
- Lead the day-to-day operational management of the clinic, including GP and diagnostic services
- Ensure delivery of high-quality, safe, and effective services in line with regulatory standards
- Manage clinic performance, including patient access, utilisation, and service efficiency
- Support the growth of private GP and diagnostic services, including new service development
- Monitor and manage budgets, income streams, and financial performance
- Oversee administrative and non-clinical staff, including recruitment, performance, and development
- Ensure compliance with all relevant regulations, including CQC standards and NHS contractual requirements
- Develop and maintain effective relationships with clinicians, partners, and external stakeholders
- Use data and performance metrics to drive continuous improvement
Person Specification
Experience
Essential
- Significant experience in a healthcare management role (e.g., GP practice, clinic, or outpatient setting)
- Strong understanding of NHS and/or private healthcare service delivery
- Experience managing teams and leading operational services
- Proven ability to manage budgets and financial performance
- Excellent organisational, leadership, and communication skills
- Understanding of governance, compliance, and regulatory requirements
- Key Skills & Attributes:-
- Strong leadership and people management skills
- Commercial awareness and ability to support service growth
- Analytical and problem-solving ability
- Ability to work collaboratively with clinical and non-clinical teams
- Commitment to high-quality patient care and continuous improvement
Desirable
- Experience in diagnostics or private healthcare services
- Experience supporting service development or business growth
- Knowledge of CQC standards and inspection processes
- Experience working with private medical insurers or corporate clients
Qualifications
Essential
- GCSEs A to C in English and Maths
Desirable
- A level qualifications
- Degree level qualifications in business management/healthcare management
Person Specification
Experience
Essential
- Significant experience in a healthcare management role (e.g., GP practice, clinic, or outpatient setting)
- Strong understanding of NHS and/or private healthcare service delivery
- Experience managing teams and leading operational services
- Proven ability to manage budgets and financial performance
- Excellent organisational, leadership, and communication skills
- Understanding of governance, compliance, and regulatory requirements
- Key Skills & Attributes:-
- Strong leadership and people management skills
- Commercial awareness and ability to support service growth
- Analytical and problem-solving ability
- Ability to work collaboratively with clinical and non-clinical teams
- Commitment to high-quality patient care and continuous improvement
Desirable
- Experience in diagnostics or private healthcare services
- Experience supporting service development or business growth
- Knowledge of CQC standards and inspection processes
- Experience working with private medical insurers or corporate clients
Qualifications
Essential
- GCSEs A to C in English and Maths
Desirable
- A level qualifications
- Degree level qualifications in business management/healthcare management
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration
Applicants must have current UK professional registration. For further information please see
NHS Careers website (opens in a new window).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration
Applicants must have current UK professional registration. For further information please see
NHS Careers website (opens in a new window).
