Primary Care Doncaster Ltd

Specialist Care Coordinator - North West PCN

Information:

This job is now closed

Job summary

Primary Care Doncaster Ltd is developing a wide range of services to support general practice across the City and is looking at innovative ways to develop its workforce.

We are recruiting Care Coordinators to join our team!

This role will be working in the North West Primary Care Network.

This is an exciting opportunity in which you will gain experience and make a real impact. This role is pivotal to improving the quality of care and operational efficiencies so requires motivation and passion to deliver excellent service within the Primary Care Networks.

Main duties of the job

The ideal candidate should either be educated to NVQ Level 3 or have equivalent knowledge and experience of office procedures; including a wide range of administrative systems and software. Previous experience of Primary Care or the NHS would be an advantage, however is not essential.

The successful candidate will need to be flexible in their approach to work as the role will be working primarily across the Primary Care Networks, within various practices in Doncaster to undertake duties including;

Help and support the multi-disciplinary team (MDT) meetings and patient case management

Support the MDTs to deliver effective and co-ordinated care for vulnerable and frail adults; including those at high risk of hospital admission

Help people manage needs, e.g. answering queries, managing appointments

Assist people to self-manage their health and wellbeing

Support patients to utilise decision aids in preparation for shared decision-making conversations

Further details can be found in the attached job description.

About us

Primary Care Doncaster Ltd is developing a wide range of services to support general practice across the City and is looking at innovative ways to develop its workforce, due to interest by a significant number of GP practices and Networks within the town.

As a PCD employee you will have access to the generous NHS Pension Scheme and 27 annual leave days per year.

PCD are an equal opportunities employer.

Details

Date posted

22 May 2024

Pay scheme

Other

Salary

£24,939 a year per annum

Contract

Permanent

Working pattern

Full-time

Reference number

6332526

Job locations

North PCN

Doncaster

DN4 8QN


Job description

Job responsibilities

To work closely with teams to help and support the multi-disciplinary team (MDT) meetings and the ongoing patient case management. This will involve linking with GP surgeries and a range of Community Health Services.

To support the MDTs within the Primary Care Network (PCN) to deliver effective, co-ordinated care for vulnerable and frail adults, particularly those at high risk of a hospital emergency admission, emergency department (ED) attendances or out of hours care.

Job description

Job responsibilities

To work closely with teams to help and support the multi-disciplinary team (MDT) meetings and the ongoing patient case management. This will involve linking with GP surgeries and a range of Community Health Services.

To support the MDTs within the Primary Care Network (PCN) to deliver effective, co-ordinated care for vulnerable and frail adults, particularly those at high risk of a hospital emergency admission, emergency department (ED) attendances or out of hours care.

Person Specification

Qualifications

Essential

  • NVQ Level 3 or equivalent level of knowledge in office procedures

Experience

Essential

  • Experience of working under own direction
  • Experience in a patient focused environment
  • Evidence of experience in wide range of administrative systems and software programmes

Desirable

  • Experience of supporting service improvement
  • Previous experience in NHS/Primary Care/Local Authority role

Skills

Essential

  • Experience of planning and organising complex meetings/agendas
  • Evidence of working with IT systems
  • Evidence of ability to support collation and analysis of data
  • Verbal, written, and interpersonal skills
  • Ability to provide and receive complex information

Desirable

  • Experience of using a medical software package e.g. SystmOne and EMIS Web
  • Proven track record of effective use of networking and influencing skills
Person Specification

Qualifications

Essential

  • NVQ Level 3 or equivalent level of knowledge in office procedures

Experience

Essential

  • Experience of working under own direction
  • Experience in a patient focused environment
  • Evidence of experience in wide range of administrative systems and software programmes

Desirable

  • Experience of supporting service improvement
  • Previous experience in NHS/Primary Care/Local Authority role

Skills

Essential

  • Experience of planning and organising complex meetings/agendas
  • Evidence of working with IT systems
  • Evidence of ability to support collation and analysis of data
  • Verbal, written, and interpersonal skills
  • Ability to provide and receive complex information

Desirable

  • Experience of using a medical software package e.g. SystmOne and EMIS Web
  • Proven track record of effective use of networking and influencing skills

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Primary Care Doncaster Ltd

Address

North PCN

Doncaster

DN4 8QN


Employer's website

https://www.primarycaredoncaster.co.uk/ (Opens in a new tab)

Employer details

Employer name

Primary Care Doncaster Ltd

Address

North PCN

Doncaster

DN4 8QN


Employer's website

https://www.primarycaredoncaster.co.uk/ (Opens in a new tab)

Employer contact details

For questions about the job, contact:

HR Team

HR Team

pcdltd.hr@nhs.net

Details

Date posted

22 May 2024

Pay scheme

Other

Salary

£24,939 a year per annum

Contract

Permanent

Working pattern

Full-time

Reference number

6332526

Job locations

North PCN

Doncaster

DN4 8QN


Supporting documents

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