Primary Care Back Office Administrator

Job summary

MUST HAVE PREVIOUS EXPERIENCE OF WORKING IN A GP PRACTICE & CLINICAL SYSTEM KNOWLEDGE

WBFH is currently recruiting for a posts of 37.5 hours per week to work at our head office, Ashland House, Wigan. This is an ideal opportunity for current GP staff with experience of practice based working to expand on their current skills.

Main duties of the job

The main responsibilities of the post will be to assist GP practices, supporting the core admin functions; Knowledge in clinical systems is essential - EMIS web or System One.

Extensive Notes Summarising

Coding the information into the practice clinical system

Workflow correspondence following practice protocol

Auditing data collection standards in the Practice

Routinely perform coding of all relevant information from patients notes, letters from clinical consultants, test results and diagnostic reports into the Practice clinical system

Clinical searches on patients to ensure notes are correctly coded

General ad-hoc additional administration tasks

Checking notes and inputting data related to QOF - quality outcomes framework.

To be flexible to support wider work of admin team as necessary

Handling queries tasks and telephone calls both internally and externally

Reviewing medical records and producing an accurate summary of the patients medical history

Secretarial duties or other ad hoc duties

Referrals typing referrals through Lexacom, Manual, Choose & Book

Tasks within the clinical system - Emis web System one

Processing Repeat prescription

As we provide external support to GP Practices it is important that you can switch and understand the GP practices SOP

About us

Based in Wigan, WBFH has been providing Back Office Support Services to GP Practices within Wigan and Nationally for the last 3 years. We provide a bespoke service to GP practices from our head office, the service enable's GP practices to gain assurance that they are being supported in daily activities by a member of staff like they are sat within their own practice. As the service is growing so much we are looking to recruit more members to our current in house team. Joining enthusiastic, dynamic, friendly and mature team, you can expect a warm welcome, doors are always open and every voice is heard. Feedback from our service is exceptional and we are proud of what we have achieved. We are looking for a good team player's whom areable to work on their own initiative or as part of a team. As an organisation we are always looking to develop our staff and look to train and retain all the staff we employ.