Job summary
The
successful candidate will be based at Wigan Central and North PCNs comprising
of 13 GP surgeries. We are looking to recruit a new Care Coordinator to join
our extensive practice and PCN teams. The job requires a caring, dedicated,
reliable, person-focused candidate who enjoys working with a wide range of
people. They will have good organisational and time management skills, have
data collection abilities and be able to work on new projects. They will be
highly motivated and proactive with a flexible attitude, keen to work and learn
as part of a team and committed to providing people, their families and carers
with high quality support. They would be responsible for overseeing the social media pages and highlighting positive achievements/outcomes from the PCN and sharing local events.
Main duties of the job
Work with
people, their families & carers, to improve people's understanding of their
condition. Offer support to develop & review personalised care &
support plans to manage their needs & achieve better healthcare outcomes.
Provide
co-ordination & navigation for people & their carers across health
& care services. Helping to ensure patients receive a joined-up service
& the appropriate support from the right person at the right time.
Collecting
data to provide information to enable the PCN to make decisions about projects
to pursue for DES and IIF targets.
Using
digital platforms to collect and share information to find any gaps in care navigations
between various teams and services such as practices, PCNs, community
providers and other care providers in the wider system.
Work
collaboratively with GPs & other primary care professionals within the PCN
team including GP Assistants, Nurse Practitioners, Nurses, Pharmacists,
Pharmacy Technicians, Physiotherapists, Mental Health Practitioners, Community
Link Workers and Paramedics. Work with this broad team to identify & manage
caseload, which may include patients with long-term health conditions, &
where appropriate, refer to other health professionals within the PCN.
Support the
co-ordination & delivery of multidisciplinary teams with the PCN.
Raise
awareness of how to identify patients who may benefit from shared decision
making & support PCN staff & people to be more prepared to have shared
decision-making conversations.
About us
Joining
enthusiastic, dynamic, friendly and mature PCNs. You can expect a warm welcome,
doors are always open, and every voice is heard.
We
constantly strive to improve patient pathways and health care outcomes. The
post holder will play an integral role within the network and will be part of
the MDT enabling this to happen.
We are
flexible company and both full and part time applicants will be considered.
Job description
Job responsibilities
The successful candidate will be based at Wigan Central and North PCNs comprising of 13 GP surgeries. We are looking to recruit a new Care Coordinator to join our extensive practice and PCN teams. The job requires a caring, dedicated, reliable, person-focused candidate who enjoys working with a wide range of people. They will have good organisational and time management skills, have data collection abilities and be able to work on new projects. They will be highly motivated and proactive with a flexible attitude, keen to work and learn as part of a team and committed to providing people, their families and carers with high quality support.
Job description
Job responsibilities
The successful candidate will be based at Wigan Central and North PCNs comprising of 13 GP surgeries. We are looking to recruit a new Care Coordinator to join our extensive practice and PCN teams. The job requires a caring, dedicated, reliable, person-focused candidate who enjoys working with a wide range of people. They will have good organisational and time management skills, have data collection abilities and be able to work on new projects. They will be highly motivated and proactive with a flexible attitude, keen to work and learn as part of a team and committed to providing people, their families and carers with high quality support.
Person Specification
Qualifications
Essential
- Educated to GCSE Standard (Grades A-C) or Diploma/ HNC level (or relevant experience)
Desirable
- NVQ in health and social care/NVQ Level 3 Business Administration (or relevant experience)
Experience
Essential
- Relevant health and social care experience and/or previous experience in the NHS or social care or relevant field
- Experience of administrative duties
- Able to demonstrate a clear understanding of working with confidential information and an understanding of service user confidentiality
- Experience in use of databases
Desirable
- Experience of Primary Care clinical systems e.g. SystmOne and EMIS
- Experience of working in Primary Care/Voluntary Sector/Community
- Experience in promoting health and health improvement within the community, including health promotion campaigns and signposting
- Knowledge/familiarity with medical terminology
Personal Attributes
Essential
- Excellent teamworking skills
- Able to prioritise and manage own workload
- Excellent interpersonal skills including ability to listen
- Ability to analyse and interpret information and present results in a clear and concise manner
- Excellent organisational and administration skills
- Professional attitude and assertive approach
- Committed to personal development
- Ability to meet deadlines and work under pressure
- Approachable and flexible
Desirable
- Experience providing advice/signposting to users
Person Specification
Qualifications
Essential
- Educated to GCSE Standard (Grades A-C) or Diploma/ HNC level (or relevant experience)
Desirable
- NVQ in health and social care/NVQ Level 3 Business Administration (or relevant experience)
Experience
Essential
- Relevant health and social care experience and/or previous experience in the NHS or social care or relevant field
- Experience of administrative duties
- Able to demonstrate a clear understanding of working with confidential information and an understanding of service user confidentiality
- Experience in use of databases
Desirable
- Experience of Primary Care clinical systems e.g. SystmOne and EMIS
- Experience of working in Primary Care/Voluntary Sector/Community
- Experience in promoting health and health improvement within the community, including health promotion campaigns and signposting
- Knowledge/familiarity with medical terminology
Personal Attributes
Essential
- Excellent teamworking skills
- Able to prioritise and manage own workload
- Excellent interpersonal skills including ability to listen
- Ability to analyse and interpret information and present results in a clear and concise manner
- Excellent organisational and administration skills
- Professional attitude and assertive approach
- Committed to personal development
- Ability to meet deadlines and work under pressure
- Approachable and flexible
Desirable
- Experience providing advice/signposting to users
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
