Job summary
Previous NHS/healthcare administration experience is essential, applications without will not be considered. Please refer to the attached supporting documents.
Working Pattern:
Monday to Friday - 30 hours per week (every day)
The job holder will provide
administrative and typist support across any of the specialty/services provided
by Westcliffe Health Innovations.
The job holder will have some
involvement with Clinicians and relevant Team Leaders across the Specialty /
services to ensure that patients are treated in accordance with the companys
policy and procedures.
The job holder will be expected
to contribute to the daily delivery of the business by ensuring all tasks
required by the Team leader are completed in as timely and efficient manner as
possible.
It is expected that the job
holder will contribute to the development of an efficient service.
Main duties of the job
The main purpose of the job is to
aid administrative colleagues and to provide a comprehensive administrative
service to consultants and administrative staff.
The post may involve some administrative
duties when colleagues are on annual leave or absent due to sickness and will
involve making independent judgements but referring to Senior
Administrator/Team leader when necessary.
About us
Westcliffe Health Innovations was established in 2014 based
at Eccleshill Treatment Centre to deliver Consultant led high quality Endoscopy
Services to NHS patients in Bradford and Leeds.
Now in 2026, Westcliffe provides a range of services to the
whole of Yorkshire and surrounding areas which includes Gastroenterology,
Endoscopy, Plastic Surgery, Cardiology, ENT, Gynaecology, Vascular, Urology and
Dermatology and private services.
The care delivered here at Westcliffe Health Innovations has
been developed in a clean modern environment that has the comfort and
satisfaction of the patient at its heart, providing a safe effective service,
delivered in a calm environment that is done to make the patient experience as
stress free as possible.
At Westcliffe Health Innovations we will work together to
maintain a culture that develops and supports you and your team.
We strive to help our staff create a healthy work-life
balance, to promote this we provide all staff with an extra birthday day and wellbeing day (available on satisfactory completion of the probationary period)
If you're starting out in the NHS, you will start with 27
days paid annual leave (plus bank holidays), rising to 33 days plus bank
holidays, if you have previous experience in the NHS we honour the continuous
service.
Other benefits include a yearly bonus scheme and access to the NHS pension.
Job description
Job responsibilities
PLEASE REFER TO THE ATTACHED SUPPORTING DOCUMENT THAT IS THE FULL JOB DESCRIPTION
Transcribe documents from dictated tapes or
handwritten drafts
Prepare correspondence and reports by typing
them accurately
Create and maintain digital records
Check completed work for spelling, grammar,
punctuation, and format
File and retrieve documents, records, and
reports
Perform data entry tasks
Carry out administrative tasks as assigned
Gather and organise typing material
Create spreadsheets and presentations, combining
various data from existing files
Maintain physical and digital filing systems
Scan and print files, as needed
Keep information confidential in accordance with
GDPR and confidentiality policies
To assist colleagues with workload, providing
secretarial/administrative support relating to the Consultants and their teams,
including typing, filing, faxing, photocopying, opening and distributing mail
as appropriate.
To support speciality/services in typing clinic
letters and discharge summaries, medical reports, results letters.
Assist with any data collection and input that
is required at service level.
May be required to book patient appointments in
some circumstances
To ensure that files are kept up to date and
that all investigations and other material are available for clinic
appointments/admissions and that letters/results are filed in the appropriate
place in the case notes.
To ensure accuracy when administering any
relevant IT systems. The systems will
include Electronic Patient Record system 1 and/or other local systems IT
systems that records essential clinical and personal information about
patients word, internet and email.
Support administration colleagues during periods
of sickness, annual leave or training with support and guidance from seniors as
required.
Work in close liaison with administrative
colleagues and assists in the smooth running of the department to undertake
other clerical duties as delegated by Senior Administrator/Team leader when
necessary.
Assist or participate in the training of staff,
including temporary staff.
Such duties at a comparable level of
responsibility associated with the work of the post, that may vary from time to
time.
Job description
Job responsibilities
PLEASE REFER TO THE ATTACHED SUPPORTING DOCUMENT THAT IS THE FULL JOB DESCRIPTION
Transcribe documents from dictated tapes or
handwritten drafts
Prepare correspondence and reports by typing
them accurately
Create and maintain digital records
Check completed work for spelling, grammar,
punctuation, and format
File and retrieve documents, records, and
reports
Perform data entry tasks
Carry out administrative tasks as assigned
Gather and organise typing material
Create spreadsheets and presentations, combining
various data from existing files
Maintain physical and digital filing systems
Scan and print files, as needed
Keep information confidential in accordance with
GDPR and confidentiality policies
To assist colleagues with workload, providing
secretarial/administrative support relating to the Consultants and their teams,
including typing, filing, faxing, photocopying, opening and distributing mail
as appropriate.
To support speciality/services in typing clinic
letters and discharge summaries, medical reports, results letters.
Assist with any data collection and input that
is required at service level.
May be required to book patient appointments in
some circumstances
To ensure that files are kept up to date and
that all investigations and other material are available for clinic
appointments/admissions and that letters/results are filed in the appropriate
place in the case notes.
To ensure accuracy when administering any
relevant IT systems. The systems will
include Electronic Patient Record system 1 and/or other local systems IT
systems that records essential clinical and personal information about
patients word, internet and email.
Support administration colleagues during periods
of sickness, annual leave or training with support and guidance from seniors as
required.
Work in close liaison with administrative
colleagues and assists in the smooth running of the department to undertake
other clerical duties as delegated by Senior Administrator/Team leader when
necessary.
Assist or participate in the training of staff,
including temporary staff.
Such duties at a comparable level of
responsibility associated with the work of the post, that may vary from time to
time.
Person Specification
Qualifications
Essential
- GCSE grade C + in English and Maths or equivalent
Desirable
- Leadership courses/ line management courses
- Any other appropriate NHS courses
- Any software or IT courses
Experience
Essential
Desirable
Person Specification
Qualifications
Essential
- GCSE grade C + in English and Maths or equivalent
Desirable
- Leadership courses/ line management courses
- Any other appropriate NHS courses
- Any software or IT courses
Experience
Essential
Desirable
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
