Job summary
The Long-Acting Reversible Contraception (LARC) Healthcare Assistant (HCA) supports the delivery of community-based Long-Acting Reversible Contraception services for patients registered with GP practices in Barking & Dagenham. Working as part of a multidisciplinary clinical team, the post holder provides patient-focused support before, during, and after LARC procedures, ensuring safe, efficient, and compassionate care within their scope of practice.
Refer to the main LARC HCA Job Description and Person Specification, together with the LARC HCA Appendix, for full details of the roles responsibilities. This includes requirements relating to clinical governance, service delivery, audit and escalation processes, incident reporting, complaints management, and organisational reporting arrangements.
Main duties of the job
The Long-Acting Reversible Contraception Healthcare Assistant provides direct clinical and administrative support within LARC clinics, including welcoming and supporting patients, preparing and maintaining clinical environments, assisting GPs during procedures, and maintaining accurate clinical records using EMIS. The role includes stock and equipment management, adherence to infection prevention and control standards, supporting referral pathways, and contributing to audits and patient feedback processes, while maintaining confidentiality and professionalism at all times.
About us
Together First CIC is a community interest company that brings together 31 GP practices across Barking & Dagenham to deliver services at scale for the local population. The organisation works collaboratively to support general practice sustainability while improving access to care. Together First CIC provides a range of services on behalf of the borough, including extended hours GP appointments, diagnostic services, and vaccination programmes, with a strong focus on quality, equality, and continuous improvement.
Our four sites, all located in Barking and Dagenham, are
listed in the location section on the side.
Job description
Job responsibilities
The Long-Acting Reversible Contraception Healthcare Assistant supports the delivery of community-based Long-Acting Reversible Contraception services across Barking & Dagenham. Working as part of a multidisciplinary clinical team, the post holder provides clinical and administrative support to ensure safe, effective, and patient-centred care. Duties include preparing clinical environments, supporting clinicians during LARC procedures, welcoming and supporting patients, maintaining accurate clinical records, and managing stock and equipment. The role contributes to high-quality service delivery in line with organisational policies, clinical governance requirements, and agreed care pathways.
Job description
Job responsibilities
The Long-Acting Reversible Contraception Healthcare Assistant supports the delivery of community-based Long-Acting Reversible Contraception services across Barking & Dagenham. Working as part of a multidisciplinary clinical team, the post holder provides clinical and administrative support to ensure safe, effective, and patient-centred care. Duties include preparing clinical environments, supporting clinicians during LARC procedures, welcoming and supporting patients, maintaining accurate clinical records, and managing stock and equipment. The role contributes to high-quality service delivery in line with organisational policies, clinical governance requirements, and agreed care pathways.
Person Specification
Experience
Essential
- Experience of working with the general public.
- Experience of working in a healthcare setting.
Desirable
- Experience of working in a primary care environment.
Qualifications
Essential
- Healthcare qualification (level 3 or 4) or working towards gaining equivalent level.
- Phlebotomy certification.
Desirable
- Previous completion of the HCA Care Certificate.
Service-Specific Duties:
Essential
- Patient Reception & Support: Provide a warm and professional welcome to all patients, ensuring they feel comfortable and well-informed upon arrival.
- Clinical Assistance: Directly support General Practitioners (GPs) during medical procedures, examinations, and routine clinical tasks.
- Systems Management: Maintain accurate patient records and manage clinical data entry using the EMIS Clinical system.
- Inventory & Stock Control: Monitor and manage stock levels to ensure all clinical rooms and administrative areas are fully equipped and organised.
Person Specification
Experience
Essential
- Experience of working with the general public.
- Experience of working in a healthcare setting.
Desirable
- Experience of working in a primary care environment.
Qualifications
Essential
- Healthcare qualification (level 3 or 4) or working towards gaining equivalent level.
- Phlebotomy certification.
Desirable
- Previous completion of the HCA Care Certificate.
Service-Specific Duties:
Essential
- Patient Reception & Support: Provide a warm and professional welcome to all patients, ensuring they feel comfortable and well-informed upon arrival.
- Clinical Assistance: Directly support General Practitioners (GPs) during medical procedures, examinations, and routine clinical tasks.
- Systems Management: Maintain accurate patient records and manage clinical data entry using the EMIS Clinical system.
- Inventory & Stock Control: Monitor and manage stock levels to ensure all clinical rooms and administrative areas are fully equipped and organised.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration
Applicants must have current UK professional registration. For further information please see
NHS Careers website (opens in a new window).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration
Applicants must have current UK professional registration. For further information please see
NHS Careers website (opens in a new window).
Employer details
Employer name
Together First CIC Barking and Dagenham GP Federation
Address
Althorne Way
Dagenham
Essex
RM10 7DF
