Job summary
We are seeking a motivated, innovative and experienced Care Co-ordinator with proven leadership skills, in an autonomous position, to join our really professional and friendly multi- disciplinary team. This is a great opportunity to work in a professional and wider multi-disciplinary team. You shall be accountable to the Board and GP Partners.
Main duties of the job
The post holder
will be employed by Together First CIC on behalf of the practices in Network West
One Primary Care Network, Barking
and Dagenham.
The role involves working
very closely with the practices and the multidisciplinary team (MDT) within the PCN. The role is pivotal in
ensuring all patients receive the best possible care and service. The Care Coordinators role will support
the clinical director
and member practices
in coordinating all key activity
including access to services, advice,
and information, and ensuring health and care planning is timely,
efficient, and patient-centered. The role will include supporting digital initiatives and includes responsibilities for
the co-ordination of the patients journey through primary care.
About us
Network West One Primary Care Network (PCN) consists
of 7 GP surgeries in Barking and Dagenham. We cover
a population size of over 56,000 patients.
We are seeking a motivated,
innovative and experienced Care Co-ordinator with proven leadership skills, in
an autonomous position, to join our really professional and friendly
multi-disciplinary team which includes Clinical Pharmacists, General Practice
Assistants and a Social Prescribing Link Worker. This is a great opportunity to
work in a professional and wider multi-disciplinary team.
Job description
Job responsibilities
The Care
Coordinator responsibilities include but are not limited to the following:
1.
To work with the GPs and other primary
care professionals within the PCN to identify and manage a caseload of patients.
2.
To work closely and in partnership with the 7 practices and the PCN ARRS team.
3.
To support patients to utilise decision
aids, help create single personalised care and support plans, in line with best
practice.
4.
To support the Clinical director and
member practices in the delivery of the DES specifications.
5.
To help people to manage their needs
through answering queries, making, and managing appointments.
6.
To provide coordination and navigation
with the aid of digital tools for people and their carers across health and
care services.
7.
To support the coordination and
delivery of MDTs within the PCN.
Job description
Job responsibilities
The Care
Coordinator responsibilities include but are not limited to the following:
1.
To work with the GPs and other primary
care professionals within the PCN to identify and manage a caseload of patients.
2.
To work closely and in partnership with the 7 practices and the PCN ARRS team.
3.
To support patients to utilise decision
aids, help create single personalised care and support plans, in line with best
practice.
4.
To support the Clinical director and
member practices in the delivery of the DES specifications.
5.
To help people to manage their needs
through answering queries, making, and managing appointments.
6.
To provide coordination and navigation
with the aid of digital tools for people and their carers across health and
care services.
7.
To support the coordination and
delivery of MDTs within the PCN.
Person Specification
Qualifications
Essential
- Under supervision and support of GPs in the practice, the post-holder will strive to maintain quality within the practices, and will:
- 1.Participate in clinical governance activity and contribute to the improvement in quality of health outcomes through audit, risk management and Quality Improvement.
- 2.Alerts other team members to concerns about risk, quality, and safety.
- 3.Participates in investigation of incidents and events as required.
- 4.Identifies, applies, and disseminates research findings relating to own practice.
- 5.Collects data for audit purposes and uses clinical audit to monitor quality in the service.
- 6.Contributes to the effectiveness of the team by reflecting on own and team activities and making suggestions on ways to improve and enhance the teams performance.
- 7.Works effectively with individuals in other agencies to meet patients needs.
- 8.Effectively manages own time, workload, and resources.
- 9.Meets timescales/deadlines for audits and written returns to ensure that the Practice meets quality standards and receives the designated funding.
- Please read the JD before applying for this role. Any additional responsibilities or requirements will be discussed in the interview.
Person Specification
Qualifications
Essential
- Under supervision and support of GPs in the practice, the post-holder will strive to maintain quality within the practices, and will:
- 1.Participate in clinical governance activity and contribute to the improvement in quality of health outcomes through audit, risk management and Quality Improvement.
- 2.Alerts other team members to concerns about risk, quality, and safety.
- 3.Participates in investigation of incidents and events as required.
- 4.Identifies, applies, and disseminates research findings relating to own practice.
- 5.Collects data for audit purposes and uses clinical audit to monitor quality in the service.
- 6.Contributes to the effectiveness of the team by reflecting on own and team activities and making suggestions on ways to improve and enhance the teams performance.
- 7.Works effectively with individuals in other agencies to meet patients needs.
- 8.Effectively manages own time, workload, and resources.
- 9.Meets timescales/deadlines for audits and written returns to ensure that the Practice meets quality standards and receives the designated funding.
- Please read the JD before applying for this role. Any additional responsibilities or requirements will be discussed in the interview.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
Together First Barking and Dagenham GP Federation
Address
Althorne Way
Dagenham
Essex
RM10 7DF
