Job summary
Senior Health Care Assistant - Hospice at Home
Salary: £28,352 per annum WTE based on 37.5 hours
Full time and part time positions available
Location: Farnham Hospice and Beacon Centre, Guildford
Are you
passionate about delivering exceptional care? A role with Phyllis Tuckwell
gives you the opportunity to make a real difference to peoples lives every
day.
We are looking for dynamic and motivated Health Care Assistants to join
our Hospice at Home team supporting patients in their own homes.
This is an exciting opportunity for enthusiastic and experienced Health
Care Assistants who are looking for a rewarding role where they can provide
high quality patient & family focused care within a supportive environment.
The role is primarily for a
responsive service for people with heightened palliative care needs and their
families and carers; this may be at a point of deterioration or within the last
weeks of their life.
The post holder will carry
out assigned delegated tasks under the direction and supervision of qualified
registered staff. They will undertake re-assessments of allocated patients and
complete necessary risk assessments and actions according to their training and
competency.
If you would like
to feel part of a welcoming and committed team, benefit from strong peer and
managerial support, and want to develop your career with excellent training and
education opportunities, we would be delighted to hear from you
Main duties of the job
About You:
A
successful Senior Healthcare Assistant will have:
- Care experience
in working inpatientshome as a Lone Worker
- A recognised caring
qualification
- Understandingandexperienceofcaringfordyingpatientswithprogressivedisease
- Experience of multidisciplinary team
- Excellent communication skills
For a full list of essential requirements, please
refer to the job description and person specification document
About Us:
We
are based in Farnham and Guildford, and provide bespoke, compassionate
palliative and end of life care for people living with an advanced or terminal
illness, across West Surrey and North-East Hampshire.
Phyllis Tuckwell is a very special
place to work. Our staff make a real
difference to the lives of our patients and their loved ones, providing
outstanding care at a time that really matters.
Our Community staff are pivotal in helping deliver our vital services,
ensuring every day is precious for our patients.
The impact of our services on the
lives of our patients and their families can be read about on our website.
We are
committed to creating a diverse and inclusive culture, with the principles of
fairness and equality at its core. We are an equal opportunities
employer, who values and respects our employees unique knowledge, skills and
experiences. We warmly welcome applications from all sections of the
community. All appointments are made following a fair and equitable
process, based on merit, job requirements and business need.
About us
We Offer:
Excellent Benefits
-
Six weeks paid holiday plus public holidays
-
Continuation of NHS Pension or Phyllis Tuckwell Group Personal Pension
Plan (matched contributions up to 7.5%)
-
Health Cash Plan Scheme
-
Employee Assistance Programme
-
Staff Benefit Scheme
-
Blue Light Discount Card
Excellent Career Development
-
Access to learning and professional development opportunities (we have
an on-site education team)
-
Shadow shifts
-
Apprenticeships
-
Rotation opportunities
-
Clear progressive career development opportunities from Health Care
Assistant to Registered Nurse.
A Great Place to Work
-
Equal Opportunities employer
-
Flexible hours and flexible working
-
Supportive colleagues
-
Clinical supervision and support
-
97% of our staff are proud to work for Phyllis Tuckwell**Phyllis
Tuckwell Birdsong Hospice staff survey 2023
We reserve
the right to close the role ahead of the closing date should sufficient
applications be received. Your early response is therefore encouraged.
Please note that we do not hold a sponsor licence and therefore are unable to
provide sponsorship.
This post is subject to an enhanced Disclosure and Barring Service
check.
NO MEDIA OR AGENCIES
Job description
Job responsibilities
PHYLLIS TUCKWELL
JOB DESCRIPTION - Senior Community Health Care Assistant
Post: Senior Community Health Care Assistant
Accountable to: Hospice at Home - Team Leader
Job Purpose:
To work as a proactive member of the Phyllis Tuckwell (PT) multidisciplinary community ward team.
The role is based within Hospice at Home where the post holder is required to deliver timely palliative care as part of a team to individuals in their home.To enable patients to be supported to stay at home where possible and desirable, and to provide support to their family and carer(s).The role will support patients,families and carers, primarily in person and on the phone as necessary.
The role is primarily for a responsive service for people with heightened palliative care needs and their families and carers; this may be at a point of deterioration or within the last weeks of their life.
The post holder will carry out assigned delegated tasks under the direction and supervision of qualified registered staff. They will undertake re-assessments of allocated patients and complete necessary risk assessments and actions according to their training and competency.They will feedback anything that requires support or advice including changes in circumstances to the registered staff member.They willmaintainand support the highest standards of nursing care, to ensure a high quality and comprehensive service.They will manage the senior HCA workload, allocate visits and management of own diary.
They will complete relevant competencies related to this role to ensure safe practice andreduce risks.
Responsibilities
1.0 Clinical
- To maintain and support the provision of assessment, planning, implementation, and evaluationof nursing care, within the limits of your qualifications and under the supervision of registered staff. To follow care plans as documented by Registered Nurses within PT community nursing teams.
- To undertake re-assessment of allocated patients and ensure any actions needed following these assessments are completed.
- To assess and order appropriate equipment following assessment and discussion with a registered professional.
- To update other external partners of patient changing needs as required i.e. Neighbourhood Care agencies.
- To give practical help and advice to the bereaved families and carers, highlighting this to the registered staff and facilitate onward referral internally or externally asrequired.
- To ensure statutory obligations are met that are relevant to the clinica larea.
- To ensure quality standards are maintained to provide the highest standards of holistic care.
- Work to the agreed models of care and work allocation.
- To work within own scope of practice and ensure adherence to all Phyllis Tuckwell policiesand guidelines.
- To work as part of the multidisciplinary team, providing holistic care to patients,their familie and carers.
- Highlight any changes ina patient's condition in a timely manner.
- Escalate any clinical or non-clinical incidents to the nurse in charge, and complete incident documentation via Sentinel [incident reporting system]. Assist with investigations and risk assessments as appropriate.
- When working as a lone worker the post holder will act on own initiative to make a situation safeas possible and report any concerns.
- To be flexible with work location [includingInpatient Unit] as required by the organisation.
2.0 Professional
- To understand and work within theHealth and Social Care Act 2008, PT business plan, philosophy and behaviour framework.
- Work as part of the multidisciplinary team, providing holistic care to patients,their families and carers.
- Deliver a safe and high standard of carein accordance with Phyllis Tuckwell policies and guidelines.
- To maintain accurate, legible and contemporaneous records on all patients, to ensure documentation meets agreed PT standards and adheres to Caldicott Guidelines.
- To participate in any audits being undertaken and ensure the results and actions from them are shared with the team.
- At all times maintain confidentiality regarding patients, relatives/carers and other staff.
- At all times act as an ambassador for Phyllis Tuckwell Hospice to patients, relatives,colleagues and members of the public
- To ensure a team environment ismaintained by developing effective relationships and being considerate towards colleagues
3.0 Managerial
To be familiar with guidelines and regulations relevant to the role and care setting, particularly those relating to clinical and information governance, health and safety at work, and ensure they are met
To effectively maintainand support the clinical area and monitor resources, including clinical supplies and equipment.
Manage your own time effectively to meet PT aims andobjectives.
4.0 Training and Development
a) Team
Maintain and support the professional development and safe practice of others through peer support, leadership, supervision and teaching.
b) Personal
Maintain up-to-date knowledge of PTguidelines, policies and procedures.
To identify and develop own knowledge and clinical skills, through continual professional development, clinical supervision, discussion with other members ofthe MDT,and through PT Annual Appraisal Process.
To undertake training related to demonstrating competencies as per the programme.
5.0 Research
- Participate in research and audit within the PT environment.
- Assist in implementing the findings of evidence-based practice.
6.0 Safeguarding, Equality, Diversity and Inclusion
Role holders are required to understand their responsibilities in the safeguarding context, ensuring that Phyllis Tuckwell reduces the risk of harm or abuse of adults and children at risk.
You are required to
- adhere to Phyllis Tuckwells Safeguarding Policy (held on the NEST), which supports the local authoritys multi agency safeguarding policy, the law (Care Act 2014) and Mental Capacity Act 2005 (including Deprivation of Liberty Safeguards).
- inform the appropriate PT professional where there is concern that an adult or child may be at risk of harm, abuse, or neglect.
Phyllis Tuckwell is committed to an Equal Opportunities approach, valuing, and respecting everyone as individuals, with diverse opinions, cultures, lifestyles, and circumstances.
This job description is underpinned by Phyllis Tuckwells philosophy, culture, and core values, which actively embrace diversity and inclusion and promotes total team spirit.
This job description is current and subject to yearly review in consultation with the jobholder. It is liable to reflect and anticipate necessary changes to support the PT strategy.
Job description
Job responsibilities
PHYLLIS TUCKWELL
JOB DESCRIPTION - Senior Community Health Care Assistant
Post: Senior Community Health Care Assistant
Accountable to: Hospice at Home - Team Leader
Job Purpose:
To work as a proactive member of the Phyllis Tuckwell (PT) multidisciplinary community ward team.
The role is based within Hospice at Home where the post holder is required to deliver timely palliative care as part of a team to individuals in their home.To enable patients to be supported to stay at home where possible and desirable, and to provide support to their family and carer(s).The role will support patients,families and carers, primarily in person and on the phone as necessary.
The role is primarily for a responsive service for people with heightened palliative care needs and their families and carers; this may be at a point of deterioration or within the last weeks of their life.
The post holder will carry out assigned delegated tasks under the direction and supervision of qualified registered staff. They will undertake re-assessments of allocated patients and complete necessary risk assessments and actions according to their training and competency.They will feedback anything that requires support or advice including changes in circumstances to the registered staff member.They willmaintainand support the highest standards of nursing care, to ensure a high quality and comprehensive service.They will manage the senior HCA workload, allocate visits and management of own diary.
They will complete relevant competencies related to this role to ensure safe practice andreduce risks.
Responsibilities
1.0 Clinical
- To maintain and support the provision of assessment, planning, implementation, and evaluationof nursing care, within the limits of your qualifications and under the supervision of registered staff. To follow care plans as documented by Registered Nurses within PT community nursing teams.
- To undertake re-assessment of allocated patients and ensure any actions needed following these assessments are completed.
- To assess and order appropriate equipment following assessment and discussion with a registered professional.
- To update other external partners of patient changing needs as required i.e. Neighbourhood Care agencies.
- To give practical help and advice to the bereaved families and carers, highlighting this to the registered staff and facilitate onward referral internally or externally asrequired.
- To ensure statutory obligations are met that are relevant to the clinica larea.
- To ensure quality standards are maintained to provide the highest standards of holistic care.
- Work to the agreed models of care and work allocation.
- To work within own scope of practice and ensure adherence to all Phyllis Tuckwell policiesand guidelines.
- To work as part of the multidisciplinary team, providing holistic care to patients,their familie and carers.
- Highlight any changes ina patient's condition in a timely manner.
- Escalate any clinical or non-clinical incidents to the nurse in charge, and complete incident documentation via Sentinel [incident reporting system]. Assist with investigations and risk assessments as appropriate.
- When working as a lone worker the post holder will act on own initiative to make a situation safeas possible and report any concerns.
- To be flexible with work location [includingInpatient Unit] as required by the organisation.
2.0 Professional
- To understand and work within theHealth and Social Care Act 2008, PT business plan, philosophy and behaviour framework.
- Work as part of the multidisciplinary team, providing holistic care to patients,their families and carers.
- Deliver a safe and high standard of carein accordance with Phyllis Tuckwell policies and guidelines.
- To maintain accurate, legible and contemporaneous records on all patients, to ensure documentation meets agreed PT standards and adheres to Caldicott Guidelines.
- To participate in any audits being undertaken and ensure the results and actions from them are shared with the team.
- At all times maintain confidentiality regarding patients, relatives/carers and other staff.
- At all times act as an ambassador for Phyllis Tuckwell Hospice to patients, relatives,colleagues and members of the public
- To ensure a team environment ismaintained by developing effective relationships and being considerate towards colleagues
3.0 Managerial
To be familiar with guidelines and regulations relevant to the role and care setting, particularly those relating to clinical and information governance, health and safety at work, and ensure they are met
To effectively maintainand support the clinical area and monitor resources, including clinical supplies and equipment.
Manage your own time effectively to meet PT aims andobjectives.
4.0 Training and Development
a) Team
Maintain and support the professional development and safe practice of others through peer support, leadership, supervision and teaching.
b) Personal
Maintain up-to-date knowledge of PTguidelines, policies and procedures.
To identify and develop own knowledge and clinical skills, through continual professional development, clinical supervision, discussion with other members ofthe MDT,and through PT Annual Appraisal Process.
To undertake training related to demonstrating competencies as per the programme.
5.0 Research
- Participate in research and audit within the PT environment.
- Assist in implementing the findings of evidence-based practice.
6.0 Safeguarding, Equality, Diversity and Inclusion
Role holders are required to understand their responsibilities in the safeguarding context, ensuring that Phyllis Tuckwell reduces the risk of harm or abuse of adults and children at risk.
You are required to
- adhere to Phyllis Tuckwells Safeguarding Policy (held on the NEST), which supports the local authoritys multi agency safeguarding policy, the law (Care Act 2014) and Mental Capacity Act 2005 (including Deprivation of Liberty Safeguards).
- inform the appropriate PT professional where there is concern that an adult or child may be at risk of harm, abuse, or neglect.
Phyllis Tuckwell is committed to an Equal Opportunities approach, valuing, and respecting everyone as individuals, with diverse opinions, cultures, lifestyles, and circumstances.
This job description is underpinned by Phyllis Tuckwells philosophy, culture, and core values, which actively embrace diversity and inclusion and promotes total team spirit.
This job description is current and subject to yearly review in consultation with the jobholder. It is liable to reflect and anticipate necessary changes to support the PT strategy.
Person Specification
Skills, Knowledge, Abilities
Essential
- Commitment to providing high quality, individualised holistic care to patients and their relatives/carers
- Demonstrates competence in fundamental health care duties
- Demonstrates an understanding of the importance of Health and Safety and clinical governance
- Demonstrates an awareness of patient confidentiality and the principles of information governance
- Ability to write professional, concise records in clinical patient documents
- Understand the importance of reporting any changes in a patients care to colleagues
- Demonstrates an understanding of the importance of PT policies andprocedures
- Has an understanding of multi disciplinary team working
- Ability to work as part of a team and be willing to learn.
- Demonstrate ability to work unsupervised as appropriate, under the direction of a registered member of staff.
Experience
Essential
- Evidence of care skills from working in a carehome/other care environment or patients ownhome.
- Understanding and experience of caring for dying patients with progressive diseases
- Worked as an HCA for a minimum of two years
- Care experience in working in patients home as a Lone Worker and able to understand the risks involved with lone working.
Qualifications
Essential
- Care Certificate
- Evidence of undertaking health care courses or other life skills
- Has NVQ/QCF/ Regulated Qualifications Framework (RQF)/ City & Guilds level 3 or above
Other
Essential
- Computer literate in basic IT skills- email, Word and a willingness to increase IT skills as all systems are electronic.
- A full UK driving license and access to a vehicle with Business Insurance
Aptitude and Personal Characteristics
Essential
- Motivated and Enthusiastic
- Flexible
- Role model for others in the team
- Ability to show interpersonal sensitivity to others
- Ability to cope with stressful situations
- Self-awareness and has coping strategies
- Openness to learn
- Good communication and interpersonal skills
Person Specification
Skills, Knowledge, Abilities
Essential
- Commitment to providing high quality, individualised holistic care to patients and their relatives/carers
- Demonstrates competence in fundamental health care duties
- Demonstrates an understanding of the importance of Health and Safety and clinical governance
- Demonstrates an awareness of patient confidentiality and the principles of information governance
- Ability to write professional, concise records in clinical patient documents
- Understand the importance of reporting any changes in a patients care to colleagues
- Demonstrates an understanding of the importance of PT policies andprocedures
- Has an understanding of multi disciplinary team working
- Ability to work as part of a team and be willing to learn.
- Demonstrate ability to work unsupervised as appropriate, under the direction of a registered member of staff.
Experience
Essential
- Evidence of care skills from working in a carehome/other care environment or patients ownhome.
- Understanding and experience of caring for dying patients with progressive diseases
- Worked as an HCA for a minimum of two years
- Care experience in working in patients home as a Lone Worker and able to understand the risks involved with lone working.
Qualifications
Essential
- Care Certificate
- Evidence of undertaking health care courses or other life skills
- Has NVQ/QCF/ Regulated Qualifications Framework (RQF)/ City & Guilds level 3 or above
Other
Essential
- Computer literate in basic IT skills- email, Word and a willingness to increase IT skills as all systems are electronic.
- A full UK driving license and access to a vehicle with Business Insurance
Aptitude and Personal Characteristics
Essential
- Motivated and Enthusiastic
- Flexible
- Role model for others in the team
- Ability to show interpersonal sensitivity to others
- Ability to cope with stressful situations
- Self-awareness and has coping strategies
- Openness to learn
- Good communication and interpersonal skills
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
