Phyllis Tuckwell Memorial Hospice Ltd

Financial Systems and Accounts Supervisor

The closing date is 15 January 2026

Job summary

Salary: £32,000 per annum WTE based on 37 hours

Location: Farnham, Surrey

Would you like to be part of an organisation that is dedicated to caring for the local community?

We are seeking a proactive accountant with good IT skills to ensure our finance systems operate efficiently and effectively. This is a varied, hands-on role supporting the whole Finance Team, particularly during periods of peak activity, to ensure the department continues to run smoothly.

Key Responsibilities

  • Act as system lead for Microsoft Business Central, our accounting system, and the other systems used by the Finance Team.
  • Prepare month-end journals, balance sheet reconciliations and support year-end accounts and audit.
  • Be responsible for restricted funds accounting and support Gift Aid processes.
  • Provide cover for Sales, Purchase Ledger and Income Supervisors as required.
  • Support Finance Assistants during high-volume income periods.
  • Lead finance-related projects and deputise for the Head of Finance when needed

About You

  • A successful Financial Systems and Accounts Supervisor will:
  • Be MAAT or part-qualified ACA/ACCA/CIMA, with strong financial and management accounting experience.
  • Be confident working with accounting systems (ideally Microsoft Business Central) and intermediate Excel skills.
  • Have knowledge of Gift Aid and an understanding of charity finance and SORP (desirable).
  • Be highly organised, collaborative and flexible, with excellent communication skills and a can-do attitude.

Main duties of the job

For a full list of essential requirements, please refer to the job description and person specification document.

This is an excellent opportunity for someone who enjoys variety, systems improvement and working closely with colleagues across an organisation with a strong service ethos.

We Offer:

Excellent Benefits

  • Six weeks paid holiday plus public holidays
  • Phyllis Tuckwell Group Personal Pension Plan (matched contributions up to 7.5%)
  • Health Cash Plan Scheme
  • Employee Assistance Programme
  • Staff Benefit Scheme
  • Blue Light Discount Card

Excellent Career Development

  • Leadership Development
  • Skill Development and Training
  • Project-Based Learning
  • Professional Growth
  • Upskilling
  • Apprenticeships
  • Coaching
  • Diverse Training Courses

A Great Place to Work

  • Equal Opportunities employer
  • Flexible hours and flexible working
  • Supportive colleagues
  • 97% of our staff are proud to work for Phyllis Tuckwell*

*Phyllis Tuckwell Birdsong Hospice staff survey 2023

We are based in Farnham, Camberley and Guildford, and provide bespoke, compassionate palliative and end of life care for people living with an advanced or terminal illness, across West Surrey and North-East Hampshire.

About us

Phyllis Tuckwell is a very special place to work. Our staff make a real difference to the lives of our patients and their loved ones, providing outstanding care at a time that really matters. Our Finance team members are pivotal in helping deliver our vital services, ensuring every day is precious for our patients.

The impact of our services on the lives of our patients and their families can be read about here:

https://www.pth.org.uk/our-care/helpful-information/patient-stories/

We are committed to creating a diverse and inclusive culture, with the principles of fairness and equality at its core. We are an equal opportunities employer, who values and respects our employees unique knowledge, skills and experiences. We warmly welcome applications from all sections of the community. All appointments are made following a fair and equitable process, based on merit, job requirements and business need.

For further information or to arrange an informal visit please contact Deb McQuillan, Head of Finance, on deb.mcquillan@pth.org.uk or Vanessa Evans, Finance Manager vanessa.evans@pth.org.uk.

Interviews to be held: W/C 19th January 2026.

We reserve the right to close the role ahead of the closing date should sufficient applications be received.Please note that we do not hold a sponsor licence and therefore are unable to provide sponsorship.

This post is subject to a Standard Disclosure and Barring Service check.

NO MEDIA OR AGENCIES

Details

Date posted

23 December 2025

Pay scheme

Other

Salary

£32,000 a year (WTE based on 37 hours per week)

Contract

Permanent

Working pattern

Full-time

Reference number

M0001-PHY0654

Job locations

Phyllis Tuckwell Hospice

Crosby Way

Farnham

Surrey

GU9 7XG


Phyllis Tuckwell Memorial Hospice

Waverley Lane

Farnham

Surrey

GU9 8BL


Job description

Job responsibilities

POST: Financial Systems and Accounts Supervisor

RESPONSIBLE TO: Head of Finance (HoF)

TO BE

RESPONSIBLE FOR: No direct reports

JOB PURPOSE: To ensure the finance systems operate efficiently and effectively, acting as deputy to the Head of Finance, and responsibility for supporting the whole Finance Team by understanding their roles and helping out at times of peak activity thereby ensuring the Finance Department continues to operate effectively.

In this role, no two days will be the same, but each month activities will include:

1.0 Financial

1.1. Manage the access and authorisations processes, with our Microsoft Business Central (BC) accounting system.

1.2. Build and amend reports for the BC system.

1.3. Be the Technical Lead for our Amazon account, which many colleagues access and through which we purchase many small items.

1.4. Produce end of month journals to ensure all retail income and costs are recorded on the correct accounting codes, and Amazon and other centralised purchasing invoices are split correctly across our business.

1.5. Cover the day-to-day work of the Sales and Purchase Ledger Supervisor, and the Income Supervisor when they are on leave, and dealing with their urgent issues on the days they dont work.

1.6. Manage and account for restricted income and costs ensuring restricted expenditure is tracked.

1.7. Support the Finance Assistants (FAs) when Fundraising departments activities result in peaks in income streams. Help with processing daily batches when the FAs are on leave ensuring that donors can continue to be thanked quickly in collaboration with income supervisor.

1.8. Support the financial year end and statutory audit process, preparing data schedules for presentation to the external auditors.

1.9. Support the gift aid process in conjunction with our team of volunteers.

1.10. Prepare balance sheet reconciliations for the Head of Finance managing the Balance Sheet.

1.11. Lead departmental project work current projects include new expenses, gift aid, and income payment processing.

2.0 Managerial

2.1 Deputise for the Head of Finance when required.

2.2 Adopt, engender and develop a service ethos within and across the finance department that regards others within PT as its customers.

2.3 Ensure good relationships are fostered and maintained within and across the organisation and external agencies.

2.4 Be familiar with all guidelines and regulations relevant to the running of PT and ensure they are met at all times.

2.5 Understand and keep up to date with regulatory and statutory requirements relating to charity finance.

3.0 Training and Development

3.1 Maintain own professional development and keep up-to-date with advances and changes in practice and research.

3.2 Identify appropriate personal development needs and agree with the Head of Finance so as to keep up to date with the range of professional and personal skills required by the post.

3.3 Upon completion of probation, training support may be available for this role via the Apprenticeship Levy scheme.

4.0 Safeguarding, Equality, Diversity and Inclusion

4.1 Role holders are required to understand their responsibilities in the safeguarding context, ensuring that Phyllis Tuckwell reduces the risk of harm or abuse of adults and children at risk.

You are required to:

  • adhere to Phyllis Tuckwells Safeguarding Policy (held on the NEST), which supports the local authoritys multi agency safeguarding policy, the law (Care Act 2014) and Mental Capacity Act 2005 (including Deprivation of Liberty Safeguards).
  • inform the appropriate PT professional where there is concern that an adult or child may be at risk of harm, abuse, or neglect.

Phyllis Tuckwell is committed to an Equal Opportunities approach, valuing, and respecting everyone as individuals, with diverse opinions, cultures, lifestyles, and circumstances.

This job description is underpinned by Phyllis Tuckwells philosophy, culture, and core values, which actively embrace diversity and inclusion and promotes total team spirit.

This job description is current and subject to yearly review in consultation with the jobholder. It is liable to reflect and anticipate necessary changes to support the PT strategy.

Job description

Job responsibilities

POST: Financial Systems and Accounts Supervisor

RESPONSIBLE TO: Head of Finance (HoF)

TO BE

RESPONSIBLE FOR: No direct reports

JOB PURPOSE: To ensure the finance systems operate efficiently and effectively, acting as deputy to the Head of Finance, and responsibility for supporting the whole Finance Team by understanding their roles and helping out at times of peak activity thereby ensuring the Finance Department continues to operate effectively.

In this role, no two days will be the same, but each month activities will include:

1.0 Financial

1.1. Manage the access and authorisations processes, with our Microsoft Business Central (BC) accounting system.

1.2. Build and amend reports for the BC system.

1.3. Be the Technical Lead for our Amazon account, which many colleagues access and through which we purchase many small items.

1.4. Produce end of month journals to ensure all retail income and costs are recorded on the correct accounting codes, and Amazon and other centralised purchasing invoices are split correctly across our business.

1.5. Cover the day-to-day work of the Sales and Purchase Ledger Supervisor, and the Income Supervisor when they are on leave, and dealing with their urgent issues on the days they dont work.

1.6. Manage and account for restricted income and costs ensuring restricted expenditure is tracked.

1.7. Support the Finance Assistants (FAs) when Fundraising departments activities result in peaks in income streams. Help with processing daily batches when the FAs are on leave ensuring that donors can continue to be thanked quickly in collaboration with income supervisor.

1.8. Support the financial year end and statutory audit process, preparing data schedules for presentation to the external auditors.

1.9. Support the gift aid process in conjunction with our team of volunteers.

1.10. Prepare balance sheet reconciliations for the Head of Finance managing the Balance Sheet.

1.11. Lead departmental project work current projects include new expenses, gift aid, and income payment processing.

2.0 Managerial

2.1 Deputise for the Head of Finance when required.

2.2 Adopt, engender and develop a service ethos within and across the finance department that regards others within PT as its customers.

2.3 Ensure good relationships are fostered and maintained within and across the organisation and external agencies.

2.4 Be familiar with all guidelines and regulations relevant to the running of PT and ensure they are met at all times.

2.5 Understand and keep up to date with regulatory and statutory requirements relating to charity finance.

3.0 Training and Development

3.1 Maintain own professional development and keep up-to-date with advances and changes in practice and research.

3.2 Identify appropriate personal development needs and agree with the Head of Finance so as to keep up to date with the range of professional and personal skills required by the post.

3.3 Upon completion of probation, training support may be available for this role via the Apprenticeship Levy scheme.

4.0 Safeguarding, Equality, Diversity and Inclusion

4.1 Role holders are required to understand their responsibilities in the safeguarding context, ensuring that Phyllis Tuckwell reduces the risk of harm or abuse of adults and children at risk.

You are required to:

  • adhere to Phyllis Tuckwells Safeguarding Policy (held on the NEST), which supports the local authoritys multi agency safeguarding policy, the law (Care Act 2014) and Mental Capacity Act 2005 (including Deprivation of Liberty Safeguards).
  • inform the appropriate PT professional where there is concern that an adult or child may be at risk of harm, abuse, or neglect.

Phyllis Tuckwell is committed to an Equal Opportunities approach, valuing, and respecting everyone as individuals, with diverse opinions, cultures, lifestyles, and circumstances.

This job description is underpinned by Phyllis Tuckwells philosophy, culture, and core values, which actively embrace diversity and inclusion and promotes total team spirit.

This job description is current and subject to yearly review in consultation with the jobholder. It is liable to reflect and anticipate necessary changes to support the PT strategy.

Person Specification

Qualifications

Essential

  • English & Maths GCSE
  • 3 A Levels
  • MAAT or part qualified ACA, ACCA or ACMA
  • Evidence of continuing professional development

Team Working

Essential

  • Ability to work as part of a team
  • Ability to work on own and/or on own initiative
  • Ability to work with colleagues to improve service delivery

Relationships and Communication

Essential

  • Excellent communication and interpersonal skills
  • Evidence of clear, concise recording of work
  • Flexible approach and can-do attitude

Experience

Essential

  • Financial and Management accounting experience
  • Proven experience of understanding and managing strong financial controls
  • Strong financial and analytical skill set with ability to provide succinct management reports alongside monthly accounts
  • Working knowledge and experience of gift aid
  • Extensive experience of use of computerised systems, including specialist accounting packages & Microsoft Office packages
  • Intermediate Excel skills
  • Experience of Microsoft Business Central (ledger package) or similar systems
  • Preferably some knowledge/understanding of charity sector and charity accounting, including VAT & Charity SORP

Management

Essential

  • Able to communicate effectively with a wide range of people
  • Strong planning, organisation and project management skills
  • Flexibility in relation to workload and ability to work under pressure
Person Specification

Qualifications

Essential

  • English & Maths GCSE
  • 3 A Levels
  • MAAT or part qualified ACA, ACCA or ACMA
  • Evidence of continuing professional development

Team Working

Essential

  • Ability to work as part of a team
  • Ability to work on own and/or on own initiative
  • Ability to work with colleagues to improve service delivery

Relationships and Communication

Essential

  • Excellent communication and interpersonal skills
  • Evidence of clear, concise recording of work
  • Flexible approach and can-do attitude

Experience

Essential

  • Financial and Management accounting experience
  • Proven experience of understanding and managing strong financial controls
  • Strong financial and analytical skill set with ability to provide succinct management reports alongside monthly accounts
  • Working knowledge and experience of gift aid
  • Extensive experience of use of computerised systems, including specialist accounting packages & Microsoft Office packages
  • Intermediate Excel skills
  • Experience of Microsoft Business Central (ledger package) or similar systems
  • Preferably some knowledge/understanding of charity sector and charity accounting, including VAT & Charity SORP

Management

Essential

  • Able to communicate effectively with a wide range of people
  • Strong planning, organisation and project management skills
  • Flexibility in relation to workload and ability to work under pressure

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Phyllis Tuckwell Memorial Hospice Ltd

Address

Phyllis Tuckwell Hospice

Crosby Way

Farnham

Surrey

GU9 7XG


Employer's website

https://www.pth.org.uk/ (Opens in a new tab)

Employer details

Employer name

Phyllis Tuckwell Memorial Hospice Ltd

Address

Phyllis Tuckwell Hospice

Crosby Way

Farnham

Surrey

GU9 7XG


Employer's website

https://www.pth.org.uk/ (Opens in a new tab)

Employer contact details

For questions about the job, contact:

Head of Finance

Deb McQuillan

deb.mcquillan@pth.org.uk

Details

Date posted

23 December 2025

Pay scheme

Other

Salary

£32,000 a year (WTE based on 37 hours per week)

Contract

Permanent

Working pattern

Full-time

Reference number

M0001-PHY0654

Job locations

Phyllis Tuckwell Hospice

Crosby Way

Farnham

Surrey

GU9 7XG


Phyllis Tuckwell Memorial Hospice

Waverley Lane

Farnham

Surrey

GU9 8BL


Supporting documents

Privacy notice

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