Job summary
Salary: £28,032 per annum (WTE based on 37.5 hours per week)
Hours: 37.5 hours
Location: The Beacon Centre, Guildford, Farnham and in the community
Are
you looking for a job where you can make a real difference? At Phyllis
Tuckwell, we pride ourselves on offering exceptional care to our patients and
their families and carers.
Phyllis
Tuckwell
is looking to appoint a full time Rehabilitation Assistant. The role supports
high quality rehabilitative palliative care for patients of Phyllis Tuckwell
Hospice.
The
successful applicant will be an integral member of the Living Well team and
wider multi-disciplinary team. They will
work across our Phyllis Tuckwell sites in outpatient and group settings as well
as in the community, and work with patients living with advanced disease or a
terminal illness, their carers and their family. The successful applicant will
use a range of interventions to provide high quality rehabilitative palliative
care, enabling a patient to develop the skills, knowledge and confidence to
actively manage their condition. The role will empower patients to maximise
their ability to engage in activities that are meaningful to them, promoting
quality of life according to their preferences, needs and choices.
If you would
like to feel part of a welcoming and committed team, benefit from strong peer
and managerial support, and want to develop your career with excellent training
and education opportunities, we would be delighted to hear from you.
Main duties of the job
A successful Rehabilitation
Assistant will have:
-
A
level 3 qualification in Health or Social Care of equivalent.
- An
understanding of palliative care.
- Be
committed to person centred, high-quality, rehabilitative palliative care for
patients, their relatives, and carers.
- Experience
in and be committed to working as part of an effective multi-disciplinary team.
- Well
developed communication skills.
- Good
information technology skills across a range of platforms.
- Be
self-aware and resilient.
- Have
the skills required to work with groups of patients and carers.
For a full list of essential requirements, please refer to the job
description and person specification document.
We Offer:
Excellent Benefits
-
Six weeks paid
holiday plus public holidays
-
Continuation
of NHS Pension or Phyllis Tuckwell Group Personal Pension Plan (matched
contributions up to 7.5%)
-
Clinical
Supervision
-
Health
Cash Plan Scheme
-
Employee
Assistance Programme
-
Staff
Benefit Scheme
-
Blue
Light Discount Card
Excellent Career Development
- Access to learning and professional development opportunities (we have an on-site education team)
- Professional Growth
- Upskilling
- Diverse Training Courses
A Great Place to Work
- Equal Opportunities employer
- Flexible hours and flexible working
- Supportive colleagues
- Clinical supervision and support
- 97% of our staff are proud to work for Phyllis Tuckwell*
*Phyllis Tuckwell Birdsong Hospice staff survey 2023
About us
We are
based in Farnham, Camberley and Guildford, and provide bespoke, compassionate palliative
and end of life care for people living with an advanced or terminal illness,
across West Surrey and North-East Hampshire.
Phyllis Tuckwell is a very special place to work. Our staff make a real difference to the lives
of our patients and their loved ones, providing outstanding care at a time that
really matters. Our Therapies staff are
pivotal in helping deliver our vital services, ensuring every day is precious
for our patients.
The impact of our services on the lives of our patients and their
families can be read about here:
https://www.pth.org.uk/our-care/helpful-information/patient-stories/
We are
committed to creating a diverse and inclusive culture, with the principles of
fairness and equality at its core. We are an equal opportunities
employer, who values and respects our employees unique knowledge, skills and
experiences. We warmly welcome applications from all sections of the
community. All appointments are made following a fair and equitable
process, based on merit, job requirements and business need.
For further
information regarding the role or to arrange an informal visit please contact Rachel
Copes, Living Well Sister on Rachel.copes@pth.org.uk or phone 07826 656519. If you have any questions about the recruitment process, contact HR on recruitment@pth.org.uk
Please note that we do not
hold a sponsor licence and therefore are unable to provide sponsorship.
Job description
Job responsibilities
Post:
Rehabilitation
Assistant
Accountable to: Living Well Team Lead
Job
Purpose:
-
To support
high quality rehabilitative palliative care for patients referred to Phyllis
Tuckwell, as an integral member of our multi-disciplinary team on the in-patient
unit, on our sites and in the community.
-
To
work with patients living with advanced disease or a terminal illness, with their
carers and their family. The role will involve
working in the community, one to one and with groups of people using a range of
interventions to enable a patient to develop the skills, knowledge and
confidence to actively manage their condition and maximise their ability to
engage in activities that are meaningful to them. This will empower patients to live fully and enjoy the best
quality of life possible according to their preferences, needs and
choices.
Responsibilities
1.0 Clinical
-
To
work to support patients, carers and families as individuals or in a group with
others for peer support, to support the development of their skill, knowledge
and confidence in managing their condition and to help to maintain functional
ability.
-
To assist
colleagues to assess a patients functional ability and establish what is
important to them and their goals.
-
To support
a rehabilitative palliative care approach.
-
To
manage own caseload of patients as delegated by the Living Well team lead in
consultation with therapy colleagues.
-
To
motivate patients to be as independent as possible and support their ability to
engage in what is important to them including personal care, movement,
domestic, social and leisure activities.
-
To
be responsible for reporting any changes in the patients condition, treatment
plan or progress to members of the multi-disciplinary team.
-
To
understand the physical symptoms, emotional and the psychological, social,
spiritual and cultural needs of the patient and utilise these to support
improvements.
-
Following
training and supervision, assess and teach patients to use mobility aids and minor
pieces of equipment as required.
-
To
develop knowledge in falls prevention.
-
To support
a patients autonomy by using a range of solutions including information,
assistive technology and skills in motivating and facilitating behaviour change.
-
To
know own limitations and seek advice from the appropriate professional when
required.
-
To
be able to work alone in the community whilst understanding own competency
levels and scope of practice.
-
To ensure
equipment is clean, well maintained and stored appropriately reporting faults
to appropriate colleagues.
-
To
liaise with the multi-professional team including attendance at MDT meeting as
required.
-
To
read and contribute to patient clinical records to effectively manage delegated
caseload.
2.0 Administrative
-
To
support team working by answering telephone calls, making appointments and room
bookings, scheduling, filing, taking and relaying messages, photocopying and
printing.
-
To
monitor stock and ordering supplies as required.
-
To
clean and maintain equipment and maintain infection control standards in the
working environment.
-
To
have good IT skill across a range of platforms.
3.0 Communication
-
To
communicate effectively with patients and their families and carers with
compassion and by utilising skills that help to motivate and empower.
-
To
utilise effective communication skills to work with a range of people living
with communication difficulties including hearing, sight and speech and language
impairment.
-
To
gain consent and act in accordance with a patients choices.
-
To
work within the multi-disciplinary integrated team communicating appropriately
at team meetings.
-
To
maintain accurate and up to date patient notes in line with professional
standards and Phyllis Tuckwell policy.
4.0 Professional
-
To
work within established standards and policies to deliver high quality patient
care.
-
To
be responsible for ensuring a safe working environment in all care settings.
-
To
participate in surveys and audits as directed by your line manager.
-
To
be responsible for time management and organisation of daily workload and schedules
as allocated by senior member of staff.
-
To
maintain confidentiality according to the Caldicott principles.
5.0 Training
and Development
-
To participate
in statutory and mandatory training.
-
To participate
in clinical supervision, one to ones, appraisals / performance review and look
for opportunities for self and professional development ensuring skills are
developing.
-
To
contribute to service planning.
-
To
support HCA colleagues to develop competencies in falls prevention, provision
of walking aids and in engaging patients in and providing opportunities for
meaningful activities.
6.0 Safeguarding, Equality, Diversity and
Inclusion
Role holders are required
to understand their responsibilities in the safeguarding context, ensuring that
Phyllis Tuckwell reduces the risk of harm or abuse of adults and children at
risk.
You are required to:
-
adhere to Phyllis Tuckwells Safeguarding Policy
(held on the NEST), which supports the local authoritys multi agency
safeguarding policy, the law (Care Act 2014) and Mental Capacity Act 2005
(including Deprivation of Liberty Safeguards).
-
inform the appropriate PT professional where there is
concern that an adult or child may be at risk of harm, abuse, or neglect.
Phyllis Tuckwell is
committed to an Equal Opportunities approach, valuing, and respecting everyone
as individuals, with diverse opinions, cultures, lifestyles, and circumstances.
This job description is
underpinned by Phyllis Tuckwells philosophy, culture, and core values, which
actively embrace diversity and inclusion and promotes total team spirit.
This job description is
current and subject to yearly review in consultation with the jobholder. It is
liable to reflect and anticipate necessary changes to support the PT strategy.
Job description
Job responsibilities
Post:
Rehabilitation
Assistant
Accountable to: Living Well Team Lead
Job
Purpose:
-
To support
high quality rehabilitative palliative care for patients referred to Phyllis
Tuckwell, as an integral member of our multi-disciplinary team on the in-patient
unit, on our sites and in the community.
-
To
work with patients living with advanced disease or a terminal illness, with their
carers and their family. The role will involve
working in the community, one to one and with groups of people using a range of
interventions to enable a patient to develop the skills, knowledge and
confidence to actively manage their condition and maximise their ability to
engage in activities that are meaningful to them. This will empower patients to live fully and enjoy the best
quality of life possible according to their preferences, needs and
choices.
Responsibilities
1.0 Clinical
-
To
work to support patients, carers and families as individuals or in a group with
others for peer support, to support the development of their skill, knowledge
and confidence in managing their condition and to help to maintain functional
ability.
-
To assist
colleagues to assess a patients functional ability and establish what is
important to them and their goals.
-
To support
a rehabilitative palliative care approach.
-
To
manage own caseload of patients as delegated by the Living Well team lead in
consultation with therapy colleagues.
-
To
motivate patients to be as independent as possible and support their ability to
engage in what is important to them including personal care, movement,
domestic, social and leisure activities.
-
To
be responsible for reporting any changes in the patients condition, treatment
plan or progress to members of the multi-disciplinary team.
-
To
understand the physical symptoms, emotional and the psychological, social,
spiritual and cultural needs of the patient and utilise these to support
improvements.
-
Following
training and supervision, assess and teach patients to use mobility aids and minor
pieces of equipment as required.
-
To
develop knowledge in falls prevention.
-
To support
a patients autonomy by using a range of solutions including information,
assistive technology and skills in motivating and facilitating behaviour change.
-
To
know own limitations and seek advice from the appropriate professional when
required.
-
To
be able to work alone in the community whilst understanding own competency
levels and scope of practice.
-
To ensure
equipment is clean, well maintained and stored appropriately reporting faults
to appropriate colleagues.
-
To
liaise with the multi-professional team including attendance at MDT meeting as
required.
-
To
read and contribute to patient clinical records to effectively manage delegated
caseload.
2.0 Administrative
-
To
support team working by answering telephone calls, making appointments and room
bookings, scheduling, filing, taking and relaying messages, photocopying and
printing.
-
To
monitor stock and ordering supplies as required.
-
To
clean and maintain equipment and maintain infection control standards in the
working environment.
-
To
have good IT skill across a range of platforms.
3.0 Communication
-
To
communicate effectively with patients and their families and carers with
compassion and by utilising skills that help to motivate and empower.
-
To
utilise effective communication skills to work with a range of people living
with communication difficulties including hearing, sight and speech and language
impairment.
-
To
gain consent and act in accordance with a patients choices.
-
To
work within the multi-disciplinary integrated team communicating appropriately
at team meetings.
-
To
maintain accurate and up to date patient notes in line with professional
standards and Phyllis Tuckwell policy.
4.0 Professional
-
To
work within established standards and policies to deliver high quality patient
care.
-
To
be responsible for ensuring a safe working environment in all care settings.
-
To
participate in surveys and audits as directed by your line manager.
-
To
be responsible for time management and organisation of daily workload and schedules
as allocated by senior member of staff.
-
To
maintain confidentiality according to the Caldicott principles.
5.0 Training
and Development
-
To participate
in statutory and mandatory training.
-
To participate
in clinical supervision, one to ones, appraisals / performance review and look
for opportunities for self and professional development ensuring skills are
developing.
-
To
contribute to service planning.
-
To
support HCA colleagues to develop competencies in falls prevention, provision
of walking aids and in engaging patients in and providing opportunities for
meaningful activities.
6.0 Safeguarding, Equality, Diversity and
Inclusion
Role holders are required
to understand their responsibilities in the safeguarding context, ensuring that
Phyllis Tuckwell reduces the risk of harm or abuse of adults and children at
risk.
You are required to:
-
adhere to Phyllis Tuckwells Safeguarding Policy
(held on the NEST), which supports the local authoritys multi agency
safeguarding policy, the law (Care Act 2014) and Mental Capacity Act 2005
(including Deprivation of Liberty Safeguards).
-
inform the appropriate PT professional where there is
concern that an adult or child may be at risk of harm, abuse, or neglect.
Phyllis Tuckwell is
committed to an Equal Opportunities approach, valuing, and respecting everyone
as individuals, with diverse opinions, cultures, lifestyles, and circumstances.
This job description is
underpinned by Phyllis Tuckwells philosophy, culture, and core values, which
actively embrace diversity and inclusion and promotes total team spirit.
This job description is
current and subject to yearly review in consultation with the jobholder. It is
liable to reflect and anticipate necessary changes to support the PT strategy.
Person Specification
Team Working
Essential
- Willingness to follow guidance and to use own initiative within areas of competence.
- To be aware of benefits of diversity amongst colleagues and patients and need for inclusion.
Desirable
- Experience of working as part of a multidisciplinary team.
Written Communication
Essential
- Effectively communicate in an accurate, clear and concise way understand the importance of timely record keeping and reporting any changes in a patients condition to colleagues.
- Demonstrate an awareness of the importance of patient confidentiality.
- IT literacy with skills including word, excel, smart phone technology and electronic diaries or willingness to learn.
- Car driver with a valid driving license and able to travel to a patients home, between sites or to a community venue.
Desirable
- Experience of using electronic patient records.
Qualifications
Essential
- Educated to GCSE Level or equivalent including a pass in English.
- Level 3 in Health or Social care or equivalent.
Experience
Essential
- An understanding of palliative care and the benefits of a rehabilitative approach.
- Commitment to providing high quality, person centred, rehabilitative palliative care to patients, their relatives, and carers.
- Understanding of the importance of Health and Safety and having a commitment to complying with PT policies.
- Have experience in working with groups of patients or have a willingness to develop the skills needed for this.
Desirable
- At least two years experience of working in a health or social care environment.
- Experience of working with people living with advanced illness or long-term conditions.
- Understanding and experience of caring for people at end of life and with palliative care needs.
Education, Training and Self Management
Essential
- Good problem solving and organisational skills.
- Ability to work autonomously to plan and prioritise.
- Able to reflect on and appraise own performance.
- Have the ability to cope with stressful and emotionally demanding situations.
- Commitment to personal development and training.
- Competent organisational skills with the ability to prioritise.
- Ability to support patient and their families to express concern and distress.
- To work effectively and efficiently with groups of patients, their families and carers.
- To be self-aware.
- Flexible, motivated, and self-directed.
- Good attendance and punctuality record.
- To be professional in appearance and conduct.
Person Specification
Team Working
Essential
- Willingness to follow guidance and to use own initiative within areas of competence.
- To be aware of benefits of diversity amongst colleagues and patients and need for inclusion.
Desirable
- Experience of working as part of a multidisciplinary team.
Written Communication
Essential
- Effectively communicate in an accurate, clear and concise way understand the importance of timely record keeping and reporting any changes in a patients condition to colleagues.
- Demonstrate an awareness of the importance of patient confidentiality.
- IT literacy with skills including word, excel, smart phone technology and electronic diaries or willingness to learn.
- Car driver with a valid driving license and able to travel to a patients home, between sites or to a community venue.
Desirable
- Experience of using electronic patient records.
Qualifications
Essential
- Educated to GCSE Level or equivalent including a pass in English.
- Level 3 in Health or Social care or equivalent.
Experience
Essential
- An understanding of palliative care and the benefits of a rehabilitative approach.
- Commitment to providing high quality, person centred, rehabilitative palliative care to patients, their relatives, and carers.
- Understanding of the importance of Health and Safety and having a commitment to complying with PT policies.
- Have experience in working with groups of patients or have a willingness to develop the skills needed for this.
Desirable
- At least two years experience of working in a health or social care environment.
- Experience of working with people living with advanced illness or long-term conditions.
- Understanding and experience of caring for people at end of life and with palliative care needs.
Education, Training and Self Management
Essential
- Good problem solving and organisational skills.
- Ability to work autonomously to plan and prioritise.
- Able to reflect on and appraise own performance.
- Have the ability to cope with stressful and emotionally demanding situations.
- Commitment to personal development and training.
- Competent organisational skills with the ability to prioritise.
- Ability to support patient and their families to express concern and distress.
- To work effectively and efficiently with groups of patients, their families and carers.
- To be self-aware.
- Flexible, motivated, and self-directed.
- Good attendance and punctuality record.
- To be professional in appearance and conduct.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.