South Tyneside Integrated Care Limited

Senior Care Advocate

The closing date is 18 September 2025

Job summary

We are looking to expand our Senior Carer Team at Haven Court and are looking for motivated and enthusiastic individuals with care experience to join our team. You will hold an NVQ level 3 or above in Health & Social Care with experience working with older people, those with dementia and/or those who are nearing end of life.

We are an 80-bedded, purpose built facility providing a comprehensive range of services. This includes long term residential and nursing care services, reablement and respite services, the Cedar Unit for end of life and day services for older people. We aim to provide the highest quality of health and social care services to residents who live across South Tyneside. We are conveniently located on Harton Lane, South Shields.

https://www.havencourt.co.uk/

Main duties of the job

You will have practical experience of implementing person centred care and have effective communication and problem solving skills. You will be able to work calmly under pressure and have a strong commitment to respecting the rights of the services users at all times. Experience in a senior carer post is desirable however the successive candidates will receive appropriate training.

You will be flexible to meet the needs of the service and be able to meet the requirements of the shift pattern which includes a combination of long days, earlies, lates and rotation onto nightshift. The roster covers 7 days of the week, 24 hours per day. Full time, part time and flexible working is available. Any training and developmental learning needs will be encouraged and supported.

About us

Please add your telephone number as part of your application.

Join our team and make a difference every day We believe that its the people who make our home truly happy. If you have a passion for delivering outstanding care or are someone who would enjoy helping our residents to live happy and fulfilling lives, then we want to hear from you.

Our staff play an integral role in the lives of our residents and their families. You will share our passion for putting the needs and wellbeing of our residents first, finding new ways to enrich our service and delivering outstanding care.

In return we will give you superb support on every level to ensure your success. We will provide robust operational and clinical support, assist with personal/professional development and training, and provide you with top-class resources to help you make a difference every day.

At Haven Court we take a compassionate approach to care. We provide a range of health and social care services including; residential and nursing care, palliative care and end of life, dementia care and re-enablement.

Our team aims to provide care for residents that is safe, effective and responsive. The residents welfare, happiness and dignity is our number one priority.

Haven Court opened in 2016 and is a wholly owned subsidiary of South Tyneside & Sunderland NHS Foundation Trust.If you use AI and it poses a risk to the integrity of your individual recruitment process, we may withdraw your application at any stage of the process.

Details

Date posted

04 September 2025

Pay scheme

Other

Salary

£29,993 a year

Contract

Permanent

Working pattern

Full-time

Reference number

L9155-HCNM-0925-10

Job locations

Haven Court

1 McAnany Avenue

South Shields

Tyne and Wear

NE34 0HQ


Job description

Job responsibilities

PLEASE REFER TO THE ATTACHED JOB DESCRIPTION FOR FULL DUTIES OF THE ROLE.

As a Senior Care Advocate, the post holder will provide supervision to the care advocates within the service, promoting a supportive environment for service users through high standards of care that will be conducive to the needs of the individuals, their carers and families.

The post holder will ensure that each service user receives care appropriate to their individual needs and implement and exceed the requirements of the standards agreed, legislative requirements, and relevant regulations and in line with accepted best practices and company Policies.

Job description

Job responsibilities

PLEASE REFER TO THE ATTACHED JOB DESCRIPTION FOR FULL DUTIES OF THE ROLE.

As a Senior Care Advocate, the post holder will provide supervision to the care advocates within the service, promoting a supportive environment for service users through high standards of care that will be conducive to the needs of the individuals, their carers and families.

The post holder will ensure that each service user receives care appropriate to their individual needs and implement and exceed the requirements of the standards agreed, legislative requirements, and relevant regulations and in line with accepted best practices and company Policies.

Person Specification

Other Requirements

Essential

  • Ability to work flexibly to meet the needs of the service.
  • Ability to work independently or as part of a team, within a multi-agency framework.
  • Motivated towards embracing and supporting change within the service.

Qualifications & Experience

Essential

  • NVQ 3 in Health and Social Care or equivalent.
  • Experience in the care of older people and leading a team of staff.
  • Demonstrable leadership experience with the ability to lead by example, motivate and empower others.
  • Ability to communicate effectively both verbally and in writing (including via IT).
  • Ability to work collaboratively with all relevant services, teams and agencies to safeguard and protect the welfare of people who use services.
  • Ability to promote positive physical, mental health and wellbeing.
  • Up to date, demonstrable knowledge of relevant legislation within adult health and social care.
  • Experience in the safe handling of medication.
  • Knowledge and understanding of Quality Assurance.
  • Evidence of continuous development.

Desirable

  • Experience of supporting new service developments.
  • Administration of medications certificate.
  • NVQ Level 4 Health & Social Care.

Skills, Knowledge & Attributes

Essential

  • Caring and compassionate towards people in need of care and support.
  • Commitment to respecting the rights of residents at all times and to promoting their privacy, dignity and independence throughout their lives.
  • Recent experience in Safeguarding of Vulnerable Adults.
  • Able to remain calm in challenging situations and under pressure.
  • Significant experience of person centred planning, evaluation and delivery.

Desirable

  • Experience of working with people with complex needs and or challenging behaviour.
  • Experience of working with functional / organic mental health problems.
  • Experience of therapeutic working.
Person Specification

Other Requirements

Essential

  • Ability to work flexibly to meet the needs of the service.
  • Ability to work independently or as part of a team, within a multi-agency framework.
  • Motivated towards embracing and supporting change within the service.

Qualifications & Experience

Essential

  • NVQ 3 in Health and Social Care or equivalent.
  • Experience in the care of older people and leading a team of staff.
  • Demonstrable leadership experience with the ability to lead by example, motivate and empower others.
  • Ability to communicate effectively both verbally and in writing (including via IT).
  • Ability to work collaboratively with all relevant services, teams and agencies to safeguard and protect the welfare of people who use services.
  • Ability to promote positive physical, mental health and wellbeing.
  • Up to date, demonstrable knowledge of relevant legislation within adult health and social care.
  • Experience in the safe handling of medication.
  • Knowledge and understanding of Quality Assurance.
  • Evidence of continuous development.

Desirable

  • Experience of supporting new service developments.
  • Administration of medications certificate.
  • NVQ Level 4 Health & Social Care.

Skills, Knowledge & Attributes

Essential

  • Caring and compassionate towards people in need of care and support.
  • Commitment to respecting the rights of residents at all times and to promoting their privacy, dignity and independence throughout their lives.
  • Recent experience in Safeguarding of Vulnerable Adults.
  • Able to remain calm in challenging situations and under pressure.
  • Significant experience of person centred planning, evaluation and delivery.

Desirable

  • Experience of working with people with complex needs and or challenging behaviour.
  • Experience of working with functional / organic mental health problems.
  • Experience of therapeutic working.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Additional information

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

South Tyneside Integrated Care Limited

Address

Haven Court

1 McAnany Avenue

South Shields

Tyne and Wear

NE34 0HQ


Employer's website

https://www.havencourt.co.uk/ (Opens in a new tab)

Employer details

Employer name

South Tyneside Integrated Care Limited

Address

Haven Court

1 McAnany Avenue

South Shields

Tyne and Wear

NE34 0HQ


Employer's website

https://www.havencourt.co.uk/ (Opens in a new tab)

Employer contact details

For questions about the job, contact:

Director of Care, Quality and Safety

Sarah Sasmazer

s.sasmazer@nhs.net

Details

Date posted

04 September 2025

Pay scheme

Other

Salary

£29,993 a year

Contract

Permanent

Working pattern

Full-time

Reference number

L9155-HCNM-0925-10

Job locations

Haven Court

1 McAnany Avenue

South Shields

Tyne and Wear

NE34 0HQ


Supporting documents

Privacy notice

South Tyneside Integrated Care Limited's privacy notice (opens in a new tab)