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South Tyneside Integrated Care Limited

Care Advocate

The closing date is 27 January 2026

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Job summary

We are looking to recruit a Care Advocate to join us at Haven Court. You will hold an NVQ level 2 in Health & Social Care and/or have experience working in the care of older people, re-ablement sevices and/or those with dementia.

About the Home: We are an innovatively designed and purpose-built, Nursing Home. We specialise in residential and nursing care, dementia care and re-enablement. We aim to provide the highest quality of health and social care services to residents who live across South Tyneside. We are conveniently located on Harton Lane, South Shields.

https://www.havencourt.co.uk/

Main duties of the job

You will have practical experience of implementing person centred care and have effective communication and problem solving skills. You will be caring and compassionate in your approach, be able to work calmly under pressure and have a strong commitment to respecting the rights of the residents at all times.

You will be flexible to meet the needs of the service and be able to meet the requirements of the shift pattern which includes a combination of long days, earlies, lates and rotation onto nightshift. The roster covers 7 days of the week, 24 hours per day. Full time, part time and flexible working is available and consideration would be given to a predominately night shift working roster if requested. Your training and developmental learning needs will be supported.

Please note the Trust are not able to offer Skilled Worker Sponsorship for this role as it does not meet the UKVI threshold requirements. Applicants are requested to consider this when making their application. Please visit Gov.UK for further information.

About us

Please add your telephone number as part of your application.

Join our team and make a difference every day We believe that its the people who make our home truly happy. If you have a passion for delivering outstanding care or are someone who would enjoy helping our residents to live happy and fulfilling lives, then we want to hear from you.

Our staff play an integral role in the lives of our residents and their families. You will share our passion for putting the needs and wellbeing of our residents first, finding new ways to enrich our service and delivering outstanding care.

In return we will give you superb support on every level to ensure your success. We will provide robust operational and clinical support, assist with personal/professional development and training, and provide you with top-class resources to help you make a difference every day.

At Haven Court we take a compassionate approach to care. We provide a range of health and social care services including; residential and nursing care, palliative care and end of life, dementia care and re-enablement.

Our team aims to provide care for residents that is safe, effective and responsive. The residents welfare, happiness and dignity is our number one priority.

Haven Court opened in 2016 and is a wholly owned subsidiary of South Tyneside & Sunderland NHS Foundation Trust.If you use AI and it poses a risk to the integrity of your individual recruitment process, we may withdraw your application at any stage of the process.

Details

Date posted

13 January 2026

Pay scheme

Other

Salary

£25,988 a year (pro-rata for part time hours)

Contract

Permanent

Working pattern

Full-time, Part-time

Reference number

L9155-HCNM-0126-09

Job locations

Haven Court

1 McAnany Avenue

South Shields

NE34 0HQ


Job description

Job responsibilities

PLEASE REFER TO THE ATTACHED JOB DESCRIPTION FOR FULL DUTIES OF THE ROLE.

  • To provide direct, individualised care to each resident, promoting a caring and safe environment.
  • To ensure that residents receive care which is appropriate to their specific needs as directed within the residents care plan.
  • Responsible for carrying out tasks as delegated by the registered practitioner/senior carer who has overall accountability for delegating care.
  • To comply with Haven Courts vision, values and behavioural compact.

Job description

Job responsibilities

PLEASE REFER TO THE ATTACHED JOB DESCRIPTION FOR FULL DUTIES OF THE ROLE.

  • To provide direct, individualised care to each resident, promoting a caring and safe environment.
  • To ensure that residents receive care which is appropriate to their specific needs as directed within the residents care plan.
  • Responsible for carrying out tasks as delegated by the registered practitioner/senior carer who has overall accountability for delegating care.
  • To comply with Haven Courts vision, values and behavioural compact.

Person Specification

Other Requirements

Essential

  • Ability to work flexibly to meet the needs of the service.
  • Ability to work independently or as part of a team, within a multi-agency framework.
  • Able to work various shift patterns.

Qualifications & Experience

Essential

  • Maths and English at level 1 or above (GCSE A E or equivalent).
  • Previous experience in care work.
  • Ability to promote positive physical, mental health and wellbeing.
  • Evidence of continuous professional development.

Desirable

  • NVQ level 2 qualification in Health and Social Care/Customer Service or equivalent.
  • Experience in working in a care environment with older people and dementia.
  • Care Certificate.

Skills, Knowledge & Attributes

Essential

  • Excellent communication skills, with the ability to communicate where there may be barriers to understanding.
  • Demonstrate care and compassionate towards people in need of care and support.
  • Commitment to respecting the rights of service users at all times and to promoting their privacy, dignity and independence throughout their lives.
  • Able to remain calm in challenging situations and work effectively under pressure.
Person Specification

Other Requirements

Essential

  • Ability to work flexibly to meet the needs of the service.
  • Ability to work independently or as part of a team, within a multi-agency framework.
  • Able to work various shift patterns.

Qualifications & Experience

Essential

  • Maths and English at level 1 or above (GCSE A E or equivalent).
  • Previous experience in care work.
  • Ability to promote positive physical, mental health and wellbeing.
  • Evidence of continuous professional development.

Desirable

  • NVQ level 2 qualification in Health and Social Care/Customer Service or equivalent.
  • Experience in working in a care environment with older people and dementia.
  • Care Certificate.

Skills, Knowledge & Attributes

Essential

  • Excellent communication skills, with the ability to communicate where there may be barriers to understanding.
  • Demonstrate care and compassionate towards people in need of care and support.
  • Commitment to respecting the rights of service users at all times and to promoting their privacy, dignity and independence throughout their lives.
  • Able to remain calm in challenging situations and work effectively under pressure.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

South Tyneside Integrated Care Limited

Address

Haven Court

1 McAnany Avenue

South Shields

NE34 0HQ


Employer's website

https://www.havencourt.co.uk/ (Opens in a new tab)

Employer details

Employer name

South Tyneside Integrated Care Limited

Address

Haven Court

1 McAnany Avenue

South Shields

NE34 0HQ


Employer's website

https://www.havencourt.co.uk/ (Opens in a new tab)

Employer contact details

For questions about the job, contact:

Manager

Sarah Sasmazer

s.sasmazer@nhs.net

Details

Date posted

13 January 2026

Pay scheme

Other

Salary

£25,988 a year (pro-rata for part time hours)

Contract

Permanent

Working pattern

Full-time, Part-time

Reference number

L9155-HCNM-0126-09

Job locations

Haven Court

1 McAnany Avenue

South Shields

NE34 0HQ


Supporting documents

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