Aria Care

Customer Relations Manager

The closing date is 09 June 2026

Job summary

The Customer Relations Manager role at Aria Healthcare in Warlingham is a full-time, permanent position with a salary of £40,000 plus bonus. The role involves driving growth and showcasing the premium care home services, delivering excellent customer experiences, and being part of an award-winning, forward-thinking team.

Main duties of the job

The Customer Relations Manager will be responsible for guiding families to the ideal care solutions for their loved ones, driving growth, and showcasing the premium care home services. The successful candidate will have a passion for delivering excellent customer experiences, a drive for delivering results, a creative mindset, and enthusiasm for the sales landscape.

About us

Aria Healthcare is a challenger brand in the healthcare industry, making a difference to people's lives. The care home is renowned for providing exceptional service, compassionate care, and an unbeatable community feel. The organization supports an environment for excellence, transparency, and quality care, nurturing its colleagues to be the best version of themselves.

Details

Date posted

12 April 2026

Pay scheme

Other

Salary

£40,000 a year

Contract

Permanent

Working pattern

Full-time

Reference number

1487469326

Job locations

Aria Healthcare

Warlingham

CR6 9PE


Job description

Job responsibilities

Customer Relations Manager  Warlingham  Hours - Full Time 5 days over 7 days  Salary - £40,000

Are you Looking for a sales role with a challenger brand who are making a difference to people’s lives?

At Cranmer Court, we offer more than just a job – we offer the chance to make a real difference in people’s lives while growing your career in an exciting, rewarding industry. Our care home is renowned for providing exceptional service, compassionate care, and an unbeatable community feel.

We’re seeking an energetic sales professional who aligns with our vision and is passionate about guiding families to the ideal care solutions for their loved ones.  We need a motivated, people-centric expert to drive growth and showcase our premium care home services.

Following great achievements in our current sales team we are heading into an exciting new stage of growth and development. We are going from strength to strength having already been awarded the prestigious accolade Care Group of the Year in our first year this is an opportunity not to be missed if you see yourself as part of an award-winning, forward-thinking team.

You will be met with a supportive team of high impact sales experts, strategic thinkers, and client focused individuals. If you possess a passion for delivering excellent customer experiences, the drive for delivering results, a creative mindset and enthusiasm for the sales landscape, we want to connect with you! Your unique skills and talents could be the catalyst for our continued success – come and join our winning team, collaborate with us to shape the future of our industry, and become an integral part of our success story.

At Aria Care, we support an environment for excellence, transparency, and quality care, nurturing our colleagues to be the best version of themselves, providing you with the tools, opportunities and support to expand your professional and personal skills.

We offer flexible contracts, competitive rates of pay and the opportunity to join us on a fantastic journey doing what we do best – ‘Care From The Heart’.

Are you ready to make a difference?

Job description

Job responsibilities

Customer Relations Manager  Warlingham  Hours - Full Time 5 days over 7 days  Salary - £40,000

Are you Looking for a sales role with a challenger brand who are making a difference to people’s lives?

At Cranmer Court, we offer more than just a job – we offer the chance to make a real difference in people’s lives while growing your career in an exciting, rewarding industry. Our care home is renowned for providing exceptional service, compassionate care, and an unbeatable community feel.

We’re seeking an energetic sales professional who aligns with our vision and is passionate about guiding families to the ideal care solutions for their loved ones.  We need a motivated, people-centric expert to drive growth and showcase our premium care home services.

Following great achievements in our current sales team we are heading into an exciting new stage of growth and development. We are going from strength to strength having already been awarded the prestigious accolade Care Group of the Year in our first year this is an opportunity not to be missed if you see yourself as part of an award-winning, forward-thinking team.

You will be met with a supportive team of high impact sales experts, strategic thinkers, and client focused individuals. If you possess a passion for delivering excellent customer experiences, the drive for delivering results, a creative mindset and enthusiasm for the sales landscape, we want to connect with you! Your unique skills and talents could be the catalyst for our continued success – come and join our winning team, collaborate with us to shape the future of our industry, and become an integral part of our success story.

At Aria Care, we support an environment for excellence, transparency, and quality care, nurturing our colleagues to be the best version of themselves, providing you with the tools, opportunities and support to expand your professional and personal skills.

We offer flexible contracts, competitive rates of pay and the opportunity to join us on a fantastic journey doing what we do best – ‘Care From The Heart’.

Are you ready to make a difference?

Person Specification

Qualifications

Essential

  • The ideal candidate will have relevant experience in a sales or customer relations role, as well as strong communication and interpersonal skills, a creative mindset, and a passion for delivering excellent customer experiences.
Person Specification

Qualifications

Essential

  • The ideal candidate will have relevant experience in a sales or customer relations role, as well as strong communication and interpersonal skills, a creative mindset, and a passion for delivering excellent customer experiences.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Aria Care

Address

Aria Healthcare

Warlingham

CR6 9PE


Employer's website

https://www.ariacare.co.uk/ (Opens in a new tab)

Employer details

Employer name

Aria Care

Address

Aria Healthcare

Warlingham

CR6 9PE


Employer's website

https://www.ariacare.co.uk/ (Opens in a new tab)

Employer contact details

For questions about the job, contact:

Recruitment Team

Aria Healthcare

recruitment@ariacare.co.uk

Details

Date posted

12 April 2026

Pay scheme

Other

Salary

£40,000 a year

Contract

Permanent

Working pattern

Full-time

Reference number

1487469326

Job locations

Aria Healthcare

Warlingham

CR6 9PE


Privacy notice

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