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Aperta Care Ltd

Care Coordinator

The closing date is 19 September 2025

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Job summary

As a Care Coordinator, youll play a key role in ensuring that our clients receive consistent, personalised high-quality care. This is a dynamic position requiring excellent organisation, problem-solving, and communication skills within a fast-paced environment.

Key Requirements:

  • Previous experience in a care coordination or similar administrative role within health or social care.
  • Strong IT skills and proficiency in Outlook, Word, and Excel.
  • Ability to prioritise tasks and manage competing demands under pressure.
  • Excellent communication and interpersonal skills.
  • A strong commitment to person-centred care and high standards of service.

Main duties of the job

  • Effectively coordinate and maintain Support Workers' rotas, ensuring continuity of care and appropriate client-staff matching.
  • Allocate fully trained staff in line with client-specific care requirements.
  • Respond efficiently to telephone and email enquiries.
  • Use care planning and rostering systems such as People Planner and Access Care Planning (ACP).
  • Liaise with clients, families, healthcare professionals, and colleagues to ensure seamless service delivery.
  • Respond to changes in care requirements or scheduling swiftly and professionally.
  • Provide regular support and supervision to the care team.
  • Participate in the on-call rota as part of a shared team responsibility.
  • Hold a valid UK driving license, access to a vehicle, and the ability to obtain business insurance.

About us

Caremark Rotherham & Sheffield are seeking a dedicated and compassionate Care Coordinator to join our experienced management team.

We proudly deliver high-quality support to children and adults living with complex needs in the community and are rated Good by the CQC.

Details

Date posted

21 August 2025

Pay scheme

Other

Salary

£28,000 a year

Contract

Permanent

Working pattern

Full-time, Flexible working

Reference number

L0111-25-0002

Job locations

Fusion At Magna

Magna Way

Rotherham

South Yorkshire

S60 1FE


Job description

Job responsibilities

Reports to

Care Manager

Summary of role

To ensure all client visits are allocated, to recruit suitable Care and Support Workers and to maintain appropriate office procedures.

Principal responsibilities

Answering all incoming telephone enquiries.

Implementation of thorough recruitment and vetting procedures of all Care & Support Workers.

Processing new client referrals.

Preparing appropriate documentation for Case Leaders.

Permanent allocation of Care & Support Workers to all client visits and ensuring all visits always covered.

Administration of all Individual Care & Support Agreements.

Maintaining client and Care & Support Worker office files and ensuring that they are always up to date.

Maintaining computer system up to date at all times.

Ensuring all clients and Care & Support Worker documentation and electronic records are kept up to date at all times.

Ensuring all other records are kept up to date.

To work closely with the Case Leaders.

To ensure compliance with all office systems and procedures.

Assistance with wages and invoice processing.

Production of reports and management information as required.

Job description

Job responsibilities

Reports to

Care Manager

Summary of role

To ensure all client visits are allocated, to recruit suitable Care and Support Workers and to maintain appropriate office procedures.

Principal responsibilities

Answering all incoming telephone enquiries.

Implementation of thorough recruitment and vetting procedures of all Care & Support Workers.

Processing new client referrals.

Preparing appropriate documentation for Case Leaders.

Permanent allocation of Care & Support Workers to all client visits and ensuring all visits always covered.

Administration of all Individual Care & Support Agreements.

Maintaining client and Care & Support Worker office files and ensuring that they are always up to date.

Maintaining computer system up to date at all times.

Ensuring all clients and Care & Support Worker documentation and electronic records are kept up to date at all times.

Ensuring all other records are kept up to date.

To work closely with the Case Leaders.

To ensure compliance with all office systems and procedures.

Assistance with wages and invoice processing.

Production of reports and management information as required.

Person Specification

Qualifications

Essential

  • GCSE Grade A-C in English & Maths
  • Computer literate and able to use Outlook, Word Excel and other computer systems.
  • Background in the care sector coordinating rotas
  • An excellent professional communicator

Desirable

  • Level 3 NVQ Health & Social Care Qualification or any other related subject.
Person Specification

Qualifications

Essential

  • GCSE Grade A-C in English & Maths
  • Computer literate and able to use Outlook, Word Excel and other computer systems.
  • Background in the care sector coordinating rotas
  • An excellent professional communicator

Desirable

  • Level 3 NVQ Health & Social Care Qualification or any other related subject.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Aperta Care Ltd

Address

Fusion At Magna

Magna Way

Rotherham

South Yorkshire

S60 1FE


Employer's website

https://www.caremark.co.uk/rotherham (Opens in a new tab)

Employer details

Employer name

Aperta Care Ltd

Address

Fusion At Magna

Magna Way

Rotherham

South Yorkshire

S60 1FE


Employer's website

https://www.caremark.co.uk/rotherham (Opens in a new tab)

Employer contact details

For questions about the job, contact:

Recruitment Officer

Louise Clarke

Louise.clarke@caremark.co.uk

01709789340

Details

Date posted

21 August 2025

Pay scheme

Other

Salary

£28,000 a year

Contract

Permanent

Working pattern

Full-time, Flexible working

Reference number

L0111-25-0002

Job locations

Fusion At Magna

Magna Way

Rotherham

South Yorkshire

S60 1FE


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