Job summary
The Employment and Skills Coach will support digitally excluded residents to progress into further learning and employment opportunities, working as part of the WMCA Digital Divide project team to create sustainable pathways for learner progression.
Main duties of the job
Provide one-to-one employment and skills coaching to program participants
Develop and implement progression plans for learners
Build and maintain relationships with learning providers and employers
Support achievement of project progression targets
Contribute to project monitoring and evaluation
About us
We are a charity that exists to transform lives through delivering impactful services across Sandwell and the surrounding areas. We work collaboratively with public, private and voluntary organisations, educational settings and other partners to design and deliver sustainable innovative solutions to improve the lives of children, families, young people and adults from early years to end of life care.
What we offer:
- 28 Days annual leave + 8 days bank holiday (pro rata for part time employees)
- Workplace pension scheme
- Employee Assistance Programme
- Free on-site parking
- Comprehensive training and development opportunities
- Exclusive deals and discounts on products and services
- Friendly and supportive working environment
Murray Hall Community Trust is an equal opportunities employer and will provide reasonable adjustments throughout the recruitment process and invite potential applicants to contact us to identify any additional support they may require to enable them to make an application.
To apply:
Please visit the direct job post on the Murray Hall Community Trust website for the full job description and application form. Email your completed application form to or post to: HR Recruitment, Murray Hall Community Trust, The Bridge, St Marks Road, Tipton, West Midlands DY4 0SL by the closing date 12/03/2026.
For an informal discussion please contact John Tillotson on 01902 826342
Job description
Job responsibilities
Conduct initial
assessments and skills audits
Support learners to
identify appropriate learning and employment pathways (the role will include
targeted progression outcomes for entry into employment, and enrolment onto a
Level 1 or above funded ICT qualification)
Provide job search, CV
writing, and interview preparation support
Track and record learner
progression
Develop relationships
with employers and learning providers
Maintain accurate records
of all coaching activities
Contribute to case
studies and impact reporting
Coordinate with Digital
Skills Tutor to ensure integrated support
Attend relevant network
meetings and events
Support learners to
access additional support services as needed
Job description
Job responsibilities
Conduct initial
assessments and skills audits
Support learners to
identify appropriate learning and employment pathways (the role will include
targeted progression outcomes for entry into employment, and enrolment onto a
Level 1 or above funded ICT qualification)
Provide job search, CV
writing, and interview preparation support
Track and record learner
progression
Develop relationships
with employers and learning providers
Maintain accurate records
of all coaching activities
Contribute to case
studies and impact reporting
Coordinate with Digital
Skills Tutor to ensure integrated support
Attend relevant network
meetings and events
Support learners to
access additional support services as needed
Person Specification
Experience
Essential
- Minimum 2 years' experience in employment coaching or careers guidance
- Experience supporting adults with multiple barriers
- Experience of achieving progression targets
- Experience of partnership working
Desirable
- Experience working with digitally excluded adults
- Experience of community engagement work
- Experience of working with employers
- Experience of funded project delivery
Qualifications
Essential
- Level 3 qualification or higher in a relevant subject (e.g. Information, Advice and Guidance)
- GCSE English and Maths (Grade C/4 or above) or equivalent
Desirable
- Safeguarding certification
General Attributes
Essential
- Excellent interpersonal skills
- Solution-focused approach
- Strong commitment to equality and diversity
- Ability to work flexibly
- Professional and reliable
- Willing to travel across the delivery area (Sandwell)
- DBS clearance (Enhanced)
Desirable
- Cultural awareness and sensitivity
- Interest in social inclusion
- Commitment to continuous professional development
Knowledge and Skills
Essential
- Knowledge of adult learning and employment pathways
- Understanding of the West Midlands employment market
- Strong coaching and motivational skills
- Excellent networking abilities
- Strong administrative and IT skills
- Understanding of safeguarding principles
Desirable
- Knowledge of Adult Education Budget provision
- Understanding of multiple complex needs
- Knowledge of local support services
- Understanding of digital inclusion issue
Person Specification
Experience
Essential
- Minimum 2 years' experience in employment coaching or careers guidance
- Experience supporting adults with multiple barriers
- Experience of achieving progression targets
- Experience of partnership working
Desirable
- Experience working with digitally excluded adults
- Experience of community engagement work
- Experience of working with employers
- Experience of funded project delivery
Qualifications
Essential
- Level 3 qualification or higher in a relevant subject (e.g. Information, Advice and Guidance)
- GCSE English and Maths (Grade C/4 or above) or equivalent
Desirable
- Safeguarding certification
General Attributes
Essential
- Excellent interpersonal skills
- Solution-focused approach
- Strong commitment to equality and diversity
- Ability to work flexibly
- Professional and reliable
- Willing to travel across the delivery area (Sandwell)
- DBS clearance (Enhanced)
Desirable
- Cultural awareness and sensitivity
- Interest in social inclusion
- Commitment to continuous professional development
Knowledge and Skills
Essential
- Knowledge of adult learning and employment pathways
- Understanding of the West Midlands employment market
- Strong coaching and motivational skills
- Excellent networking abilities
- Strong administrative and IT skills
- Understanding of safeguarding principles
Desirable
- Knowledge of Adult Education Budget provision
- Understanding of multiple complex needs
- Knowledge of local support services
- Understanding of digital inclusion issue
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
