Job responsibilities
Strategic Direction
To be responsible for the operational
effectiveness of our services and programmes for adults, young people, children
and families, providing leadership and support for our operational managers on
resourcing issues including operations, partnerships, fundraising,
organisational development, delivery system and related budgets.
To support the CEO, the Board of Trustees
and executive peers to drive the direction of this community anchor
organisation to deliver our strategic priorities and vision of health and
wellbeing for all.
To support and
work closely with Executive team peers and proactively work to shape
organisational culture in line with MHCT values and strategic directions.
To work closely with the Executive and
wider management teams to implement Murray Halls strategic plan and to develop new opportunities, monitor quality standards and organisation
efficiency.
To chair and participate in working
groups, task groups, management and other appropriate meetings on behalf of
MHCT and partnership boards, including taking on lead officer role when
required.
To play an integral role in ensuring the charity operates within
governance procedures, charity law and company law, and is compliant.
Operational Delivery
Take leadership of the implementation of a portfolio
of programmes to ensure they are delivered to a consistently high standard,
deliver impact and meet client requirements and expectations.
Lead and manage operations teams to ensure
successful delivery, working closely with corporate support teams to support
and challenge by regularly reviewing, monitoring and reporting on project
progress to ensure contract outputs and deliverables are delivered to time and
quality specifications and that budget targets are achieved.
Recruit, build, lead and maintain an inclusive and
diverse, high performing team, focusing on a strong culture of continuous
learning and knowledge sharing to ensure consistently high standards of
delivery performance so that the programmes aims and objectives are met and
that the contracts are delivered on time and to budget.
Broker local and regional strategic partners to
expand on and improve service delivery.
Oversee the implementation and delivery of Murray
Halls operational and service delivery plans.
Ensure appropriate systems and processes are in
place and fully utilised for the purposes of statutory reporting, monitoring
and evaluation against KPIs, organising and scheduling activity, supplying
accurate and timely data for reports to wider Executive team, Directors,
funders and other stakeholders.
Manage impact and evaluation processes including
data collection, analysis and interpretation.
Support the continued expansion of the volunteer
cohort across all service areas.
Work closely with operations teams, support
functions and other senior managers to ensure team resourcing is constantly
reviewed to align costs to projected income and work requirements.
Operational Development
In
conjunction with the CEO, Board of trustees and executive management team
contribute to the strategic vision, creation and delivery of MHCT Services,
ensuring that this vision is shared throughout all organisational layers and
those activities fully centre on MHCTs vision, values and objectives.
Working
closely with teams on grant, funding and income generation proposals.
To
interpret complex financial information to enable risk identification and
mitigation.
To
research and develop intelligence on future funding opportunities, keeping
abreast of the changing public sector and commissioning environment. This intelligence should be shared regularly
with colleague executive managers and Directors to enable the development of
strategic direction.
To
support the goals of the organisation to ensure income for future projects.
Strengthen
and develop links and working relationships with partner organisations to
enhance service delivery.
Develop
external networks and relations to maintain and enhance professional knowledge,
promote the activities of the organisation and seek opportunities for growth
and development.
Ensure
that a professional positive approach to employee relations and an ethos of
working in partnership is developed across all services ensuring there are
clear effective communications and timely responses.
Undertake
any other duties deemed reasonable by the CEO, in line with the service
delivery, growth and development of the organisation.
Along with peer Executives,
develop a clear strategy for funding applications, building strong working
relationships with potential funders.
Work closely with the CEO and
other key staff members to identify potential funders and funding sources.
Provide creative input into bids
and supporting business case documents, to ensure they are appealing to a wide
range of funders.
Review all bid feedback and
ensure knowledge is shared across the organisation.
Work closely with service-based
managers/co-ordinators to ensure the bid process is informed by operational
experience and expertise and to ensure that powerful and relevant data is
utilised during the bid process.
Safeguarding
Act
as the Charitys executive safeguarding lead, the main point of contact and expertise
on all safeguarding matters, ensuring that the organisation complies with
legislation and advises on incorporating safeguarding into corporate strategy.
Lead on the charitys
Safeguarding Policy and procedures, ensuring that they are regularly reviewed, updated
and implemented in order to reflect statutory requirements and best practice.
Attend Clinical Sub-group quarterly meetings and
prepare quarterly reports and an end of year report,
summarising incidents, trends, actions, and compliance to monitor organisational
safety, identify risks, and improve practices for vulnerable individuals children and adults. Key elements include incident data, case studies, good practice examples, staff training updates, and
forward-looking recommendations.
Ensure that all team members are aware of their
safeguarding responsibilities, as defined in their job descriptions and are
provided with learning and development, appropriate to their role, in relation
to safeguarding.
Identify and resource Designated Safeguarding Leads
across the organisation and chair monthly DSL meetings.
Provide
safeguarding guidance and training to Trustees, the Executive Team, staff and
volunteers.
Oversee
the My Concern platform, or any other safeguarding platform/database or
reporting system that may be in operation from time to time. To keep such systems under review for their
effectiveness and to advise on the suitability of any new systems.
Ensure all staff and
volunteers adhere to established guidelines and the charitys policies and
procedures.
Ensure
incident reports, detailing issues of concern are submitted, and appropriate
agencies are notified, wherever necessary.
Revising,
updating and implementing procedures, in consultation with external agencies.
Lead
on and co-ordinate on safeguarding policies, procedures and audit arrangements
across all areas to ensure legal compliance in line with best practice.
Provide advice
and consultation in respect of allegations against MHCT staff and volunteers,
in liaison with the LADO.
Liaise with
outside agencies and statutory bodies in relation to safeguarding matters,
including health visitors, police officers, social services, schools, courts,
support workers from other agencies.
Demonstrate
effective leadership to ensure that safeguarding best practice is embedded at
MHCT, and constructively challenge and provide guidance where improvements are
required.
In liaison with
the People, Culture and Estates Executive, put in place annual safeguarding training
plans to ensure that MHCT staff, Directors and volunteers are equipped to meet
identified needs and maintain up to date training records.
Identify and
disseminate proven safeguarding practice with all appropriate stakeholders.
Take up
compulsory safeguarding training and any further training identified as
appropriate for the role.
General Duties
To develop and deliver effective performance
monitoring reports and key performance indicators across all the relevant areas
of responsibility.
To work flexibly with all departments, imparting
expertise where required.
To work
in accordance with all policies and procedure as set by Murray Hall Community
Trust.
To work
within the Code of Ethics and confidentiality policy of Murray Hall Community
Trust and Data Protection issues.
Undertake any other duties deemed reasonable in line
with the growth and development of the organisation.
