Service Manager Community Offer Plus

Murray Hall Community Trust

The closing date is 12 May 2025

Job summary

As a key member of our Management Team, you will have an integral and influential role managing the day to day operations of the Sandwell Community Offer Plus (COP) service.

We are looking for an experienced manager with the ability to develop effective team working and have proven leadership and service delivery skills along with a passion for providing a range of support to Sandwell residents aged 18 plus including support to live independently upon discharge from hospital.

You will have a proven record of accomplishment in service improvement and innovative practice as well as supporting colleagues to deliver the best services possible. A passion for working with the community and maintaining strong professional networks are essential to the success of this role.

If you are qualified to level 7 or equivalent in a health and social care discipline and have the drive and determination to improve the lives of people within our communities, then please apply

Main duties of the job

To manage the day to day operations of the Sandwell Community Offer Plus Service, manage and mentor a team of Co-ordinators and Support Workers to deliver a 7-days per week, evolving service in line with the service specification. To contribute to the development of strong strategic partnerships with statutory and community organisations throughout Sandwell, working closely with the MHCT Operations and Development Executive (ODE) and provider collaborative partnership.

Why you should work for us

28 Days annual leave + 8 days bank holiday (pro rata for part time employees)

Workplace pension scheme

Flexible working where suitable to the role

Employee Assistance Programme

Free on-site parking

Comprehensive training and development opportunities

Exclusive deals and discounts on products and services

Friendly and supportive working environment

About us

We are a charity that exists to transform lives through delivering impactful services across Sandwell and the surrounding areas. We work collaboratively with public, private and voluntary organisations, educational settings and other partners to design and deliver sustainable innovative solutions to improve the lives of children, families, young people and adults from early years to end of life care.

Murray Hall Community Trust is an equal opportunities employer and will provide reasonable adjustments throughout the recruitment process and invite potential applicants to contact us to identify any additional support they may require to enable them to make an application.

To Apply

Attached in supporting documents is the Job Description and Person Specification along with an application form which needs to be completed and emailed to HR@murrayhall.co.uk or posted to: HR Recruitment, Murray Hall Community Trust, The Bridge, St Marks Road, Tipton, West Midlands DY4 0SL. All applications must be submitted before the closing date.

Please note that we reserve the right to withdraw our job advertisements earlier than the published expiry date.Therefore, if you are interested please submit your application as soon as possible.

Date posted

30 April 2025

Pay scheme

Other

Salary

£34,372 a year

Contract

Permanent

Working pattern

Full-time, Flexible working, Home or remote working

Reference number

L0110-25-0006

Job locations

Murray Hall Community Trust

St. Marks Road

Tipton

West Midlands

DY4 0SL


Job description

Job responsibilities

Knowledge, Skills and Qualifications required

A relevant professional qualification in a health and social care discipline at Level 7 or equivalent e.g. social work, nursing, occupational therapy.

Aware of national and local policy drivers relevant to Health and Social Care.

Demonstrable experience of working proactively in a busy environment and developing inter-professional relationships.

Problem solving skills and knowledge and experience of solution focussed approaches.

Experience of CRM systems and database management.

Demonstrated experience in identifying opportunities for process improvement and successfully implementing changes to enhance efficiency, quality and performance.

Skilled in data analysis and problem solving to diagnose process inefficiencies, implement corrective measures, and track improvements over time.

Please refer to the attached job description for full details of what this role entails.

Job description

Job responsibilities

Knowledge, Skills and Qualifications required

A relevant professional qualification in a health and social care discipline at Level 7 or equivalent e.g. social work, nursing, occupational therapy.

Aware of national and local policy drivers relevant to Health and Social Care.

Demonstrable experience of working proactively in a busy environment and developing inter-professional relationships.

Problem solving skills and knowledge and experience of solution focussed approaches.

Experience of CRM systems and database management.

Demonstrated experience in identifying opportunities for process improvement and successfully implementing changes to enhance efficiency, quality and performance.

Skilled in data analysis and problem solving to diagnose process inefficiencies, implement corrective measures, and track improvements over time.

Please refer to the attached job description for full details of what this role entails.

Person Specification

Qualifications

Essential

  • A relevant professional qualification in a health and social care discipline at Level 7 or equivalent e.g. social work, nursing, occupational therapy.

Experience

Essential

  • Please refer to the attached Job description and person specification
Person Specification

Qualifications

Essential

  • A relevant professional qualification in a health and social care discipline at Level 7 or equivalent e.g. social work, nursing, occupational therapy.

Experience

Essential

  • Please refer to the attached Job description and person specification

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Murray Hall Community Trust

Address

Murray Hall Community Trust

St. Marks Road

Tipton

West Midlands

DY4 0SL


Employer's website

https://www.murrayhall.co.uk (Opens in a new tab)

Employer details

Employer name

Murray Hall Community Trust

Address

Murray Hall Community Trust

St. Marks Road

Tipton

West Midlands

DY4 0SL


Employer's website

https://www.murrayhall.co.uk (Opens in a new tab)

For questions about the job, contact:

Operations and Development Executive

Liz Baker

01902826513

Date posted

30 April 2025

Pay scheme

Other

Salary

£34,372 a year

Contract

Permanent

Working pattern

Full-time, Flexible working, Home or remote working

Reference number

L0110-25-0006

Job locations

Murray Hall Community Trust

St. Marks Road

Tipton

West Midlands

DY4 0SL


Supporting documents

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