ivolve Care & Support

Support Worker - Charlwood

The closing date is 13 November 2025

Job summary

Location: Charlwood, RH6 0DA

Shifts:Full-time 42 hours per week, and part time available depending on circumstances (Monday to Sunday on a rota basis)

Pay Rate:£12.21 - £12.47 per hour (dependent on qualifications)

***Please note a driving licence is desirable for this position***

Main duties of the job

Role Overview

Youll support adults with lots of different needs such as learning disabilities, autism, ABI and mental health

Youll support them to flourish in a place they call home. Youll empower the people we support to be ambitious and live fulfilled lives

Youll give high-quality support tailored to peoples needs

Youll do activities like cooking, art or listening to music. And get out for movie nights and food outings

There is of course practical support too and helping people to reach their goals in smaller ways. Youll manage medication, shopping, health needs and hygiene as well as keep things tidy and safe

And of course, youll follow our procedures, so we give consistent, safe, and reliable care and support

Key Skills and Experience

Essential

Good general education

Honesty, reliability, trustworthiness, and a passion to make a difference

Commitment to the aims and objectives of the home and of Ivolve

Satisfactory Police Check and check against the ISA List (where applicable)

A commitment to undertake training and development

Desirable

RQF Level 2 or above in social care

Previous experience within social care setting

Knowledge and commitment regarding Equal Opportunities

Knowledge of the regulatory frameworks

Confident IT user

About us

About Us

Were one of the largest adult social care providers in the UK today and we plan to keep growing and benefiting more lives.

Our support is dynamic, person-centred and fulfilling, so people can enjoy a flourishing life. We deliver care and support with energy, passion and positivity.

Through our Residential, Supported Living and Complex Care services, we support peoples interests and inspire new ones. We do this through a mix of bigger planned activities and smaller everyday goals and tasks. We really understand each individual, so we create a person-centred plan to help them Strive every day.

We're very proud to be recognised as one of the best organisations to work in by The Sunday Times Best Places to Work 2024.

Our Values

Our values reflect us all and theyre at the heart of everything we do.

Our colleagues are passionate, kind and resilient and they go the extra mile for the people we support and each other. We have this expectation of all of our colleagues. As a leader, youll embody our values in action and inspire and motivate your teams them to do the same.

Our Support

We go beyond expectations for our colleagues as well as the people we support. Our reward package includes much more than pay, 5.6 weeks annual leave, flexible working hours and pension. Your birthday off with pay after a year of service and there is a £300 refer a friend scheme too!

If youre ready for a job that can truly make a difference and youre up for a challenge, then this is the role for you!

Details

Date posted

17 October 2025

Pay scheme

Other

Salary

£12.21 to £12.47 an hour Dependent on qualifications

Contract

Permanent

Working pattern

Full-time, Part-time, Flexible working

Reference number

L0108-25-0008

Job locations

Wickleys

Chapel Road

Horley

Surrey

RH6 0DA


Job description

Job responsibilities

Your Responsibilities.

Person-led Care.

Youll support adults with lots of different needs such as

learning disabilities, autism, ABI and mental health.

Youll support them to flourish in a place they call home.

Youll empower the people we support to be ambitious and

live fulfilled lives.

Youll give high-quality support tailored to peoples needs.

If you ever have any concerns about how were delivering

support, the person youre supporting or a colleague then

youll raise this promptly following our procedures. Safety

and transparency are vital.

Our approach is all about co-production with the people we

support. So youll work with them to design and plan things

and create the best experiences together. Youll build and

nourish relationships.

Each person has a care plan that youll help to create and

monitor to ensure safe practices. Youll make sure you

understand individual needs so that person-led care is at the

heart of what you do.

Youll help the people we support to develop life skills, make

choices and reach their potential for independence. Help

them to feel included in the community.

Support people to join in with social, leisure, educational and

employment activities. Help them to enjoy holidays and day

trips.

Communicate in a clear and suitable way.

Great Planning & Leadership.

Organise and coordinate the assessment of care plans to

make sure they meet the needs of the people we support.

Solve problems and delegate tasks, so we run our

service effectively.

Youll process finances and manage medication

administration and orders.

Check people are getting involved and enjoying their activity

plans.

Work with your manager if there are any challenges for

cover.

Deliver Great Standards.

Provide personal care including support with continence

needs; health and medication needs; handling personal

possessions; finances and documents; shopping. Help them

to have good levels of personal and environmental hygiene.

Make sure all medical needs are met and help people to

advocate their own needs and wishes.

Make sure the environment is safe and secure. Promote

dignity.

Manage behaviours using our strategies and procedures set

out in the care plans, and review these regularly.

Have the highest integrity when you deal with personal and

financial affairs.

Look after peoples personal property and clothing, reporting

any extra needs to your manager.

Maintaining financial records.

Cleaning and maintaining equipment.

Report accidents or infectious illnesses for you or a person

we support immediately.

Report any faulty appliances, damaged furniture, equipment,

or any potential hazard.

After training - administer medication. Deal with medical

emergencies appropriately.

Act as brand ambassadors for the organisation.

Job description

Job responsibilities

Your Responsibilities.

Person-led Care.

Youll support adults with lots of different needs such as

learning disabilities, autism, ABI and mental health.

Youll support them to flourish in a place they call home.

Youll empower the people we support to be ambitious and

live fulfilled lives.

Youll give high-quality support tailored to peoples needs.

If you ever have any concerns about how were delivering

support, the person youre supporting or a colleague then

youll raise this promptly following our procedures. Safety

and transparency are vital.

Our approach is all about co-production with the people we

support. So youll work with them to design and plan things

and create the best experiences together. Youll build and

nourish relationships.

Each person has a care plan that youll help to create and

monitor to ensure safe practices. Youll make sure you

understand individual needs so that person-led care is at the

heart of what you do.

Youll help the people we support to develop life skills, make

choices and reach their potential for independence. Help

them to feel included in the community.

Support people to join in with social, leisure, educational and

employment activities. Help them to enjoy holidays and day

trips.

Communicate in a clear and suitable way.

Great Planning & Leadership.

Organise and coordinate the assessment of care plans to

make sure they meet the needs of the people we support.

Solve problems and delegate tasks, so we run our

service effectively.

Youll process finances and manage medication

administration and orders.

Check people are getting involved and enjoying their activity

plans.

Work with your manager if there are any challenges for

cover.

Deliver Great Standards.

Provide personal care including support with continence

needs; health and medication needs; handling personal

possessions; finances and documents; shopping. Help them

to have good levels of personal and environmental hygiene.

Make sure all medical needs are met and help people to

advocate their own needs and wishes.

Make sure the environment is safe and secure. Promote

dignity.

Manage behaviours using our strategies and procedures set

out in the care plans, and review these regularly.

Have the highest integrity when you deal with personal and

financial affairs.

Look after peoples personal property and clothing, reporting

any extra needs to your manager.

Maintaining financial records.

Cleaning and maintaining equipment.

Report accidents or infectious illnesses for you or a person

we support immediately.

Report any faulty appliances, damaged furniture, equipment,

or any potential hazard.

After training - administer medication. Deal with medical

emergencies appropriately.

Act as brand ambassadors for the organisation.

Person Specification

Experience

Desirable

  • Experience working within a similar role

Qualifications

Desirable

  • Qualified to NVQ level 2 or 3 in Health and Social Care

Knowledge and skills

Desirable

  • Ability to provide quality care
  • Good interpersonal and communication skills
  • Basic IT skills
Person Specification

Experience

Desirable

  • Experience working within a similar role

Qualifications

Desirable

  • Qualified to NVQ level 2 or 3 in Health and Social Care

Knowledge and skills

Desirable

  • Ability to provide quality care
  • Good interpersonal and communication skills
  • Basic IT skills

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Additional information

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

ivolve Care & Support

Address

Wickleys

Chapel Road

Horley

Surrey

RH6 0DA


Employer's website

https://ivolve.care/ (Opens in a new tab)

Employer details

Employer name

ivolve Care & Support

Address

Wickleys

Chapel Road

Horley

Surrey

RH6 0DA


Employer's website

https://ivolve.care/ (Opens in a new tab)

Employer contact details

For questions about the job, contact:

Recruitment Officer

Saskia Clayton

saskia.clayton@ivolve.care

07562948189

Details

Date posted

17 October 2025

Pay scheme

Other

Salary

£12.21 to £12.47 an hour Dependent on qualifications

Contract

Permanent

Working pattern

Full-time, Part-time, Flexible working

Reference number

L0108-25-0008

Job locations

Wickleys

Chapel Road

Horley

Surrey

RH6 0DA


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