Job responsibilities
About You
Youre a natural leader and organiser. You inspire your team to be the best they can be, and youre warm and approachable too.
Most of all youre passionate, kind and resilient. These are our values and theyre at the heart of the way we do things.
Youll show your team our values in action and inspire and motivate them to do the same. With your experience in care and your passion for purpose, you can join our team and make a difference every day.
Who We Are
Were here to support people to flourish in a place they call home. Were one of the largest providers of adult social care with over 3,600 colleagues supporting 1,100 people. Our approach is all about activities and co-production with the people we support. We work with them to design and plan what we do so we can create the best experiences together.
And were on a mission to benefit even more people with our uncompromising quality of care and support. Its the professional expertise and passion of our team that makes us different. We genuinely care and we love supporting people to set and then reach their goals. Because every person deserves the very best experience every day.
Role Responsibilities
Person-Led Care
Youll support adults with lots of different needs such as learning disabilities, autism, ABI and mental health
Youll support them to flourish in a place they call home. Youll empower the people we support to be ambitious and live fulfilled lives
Youll give high-quality support tailored to peoples needs
Youll be a leader of one of our teams, inspiring them to be the best they can be
Youll manage the service when the manager is away, creating a culture that allows for learning and fun
You will carry out audits for the Registered Manager and make sure any feedback and improvements are carried out
And of course, youll follow our procedures, so we give consistent, safe and reliable care and support
Our approach is all about co-production with the people we support. So youll work with them to design and plan things and create the best experiences together. Youll build and nourish relationships
Each person has a care plan that youll help to create and monitor to ensure safe practices. Youll make sure you understand individual needs so that person-led care is at the heart of what you do
Youll help the people we support to develop life skills, make choices and reach their potential for independence. Help them to feel included in the community
Support people to join in with social, leisure, educational and employment activities. Help them to enjoy holidays and day trips
Communicate in a clear and suitable way
Great Planning & Leadership
Organise and coordinate the assessment of care plans to make sure they meet the needs of the people we support
Organise the team so that tasks are completed. Supervising them formally when asked by your manager
Assess and support your team so we deliver brilliant quality every day
Solve problems and delegate tasks, so we run our service effectively
Youll process finances and manage medication orders
Check people are getting involved and enjoying their activity plans
Coach the team to work in a way that demonstrates an understanding and commitment to the rights of people with complex needs
Manage attendance, annual leave and absences
Authorise timesheets
Plan rotas to meet service standards
Work with your manager if there are any challenges for cover, attendance, or conduct
Follow disciplinary procedures with fairness
Deliver Great Standards
Provide personal care including support with continence needs; health and medication needs; handling personal possessions; finances and documents; shopping. Help them to have good levels of personal and environmental hygiene
Make sure all medical needs are met and help people to advocate their own needs and wishes
Make sure the environment is safe and secure. Promote dignity
Manage behaviours using our strategies and procedures set out in the care plans, and review these regularly
Have the highest integrity when you deal with personal and financial affairs
Look after peoples personal property and clothing, reporting any extra needs to your manager
Maintaining financial records
Cleaning and maintaining equipment
Report accidents or infectious illnesses for you or a person we support immediately
Report any faulty appliances, damaged furniture, equipment, or any potential hazard
After training - administer medication. Deal with medical emergencies appropriately
Act as brand ambassadors for the organisation
Work as a Team
Review care plans and other documentation as required by the company of governing bodies
Keep information records to share with approved people so that we deliver joined-up care
Work with health professionals and other authorities
Take responsibility for running a shift in the absence of senior colleagues
Lead team reviews of service delivery standards
Protect the people we support from abuse by following our safeguarding policies
Complete training and create a plan to continue to improve your knowledge and skills
Share domestic tasks to help with the overall running of the service
Share responsibility for shopping and meal prep, involving people as part of their care plan
Communicate in a clear, professional, and respectful way
If youre ready for a job that can truly make a difference and youre up for a challenge, then this is the team for you!
The Main Skills and Experience for This Role
Essential
Good general education
Confident IT user
Knowledge of the regulatory frameworks
Satisfactory Police Check and check against the ISA List (where applicable)
Honesty, reliability, trustworthiness and a passion to make a difference
A commitment to undertake training and development as required
Commitment to the aims and objectives of the service and of Ivolve
Level 2 RQF in Health and Social Care
Desirable
RQF Level 3 or above in social care (or must be willing to work towards and achieve minimum of Level 3 within a given timescale)
Previous experience within a social care setting
Mandatory training qualifications e.g. fire safety, first aid, food hygiene, manual handling, and Health and Safety awareness
Knowledge and commitment regardingEqual Opportunities
How We Will Support You
We go beyond expectations for our colleagues as well as the people we support. Our reward package includes much more than pay, 5.6 weeks annual leave, flexible working hours and pension.
Industry-Leading Recognition
- Colleague lotto - giving everyone the opportunity to win great cash prizes
- Prize winning scratchcards aligned with values in action!
- We recognise our colleagues who go above and beyond our Heroes are nominated by colleagues for quarterly and annual awards
- Loyalty Scheme - recognising colleagues at work anniversaries
- Your birthday off after a years service!
Social Wellbeing
- Award-winning App for news and info
- Internal social media
- Team communities
Financial Wellbeing
- Discounts include high street, supermarkets, flash sales, gym memberships and more
- Blue Light discount programme, funded by us
- Salary Finance scheme for lower cost loans and to save for special occasions or rainy days
- Government mileage rates if you need to travel
Emotional Wellbeing
- Free confidential Employee Assistance Programme with qualified counsellors
- Free wellbeing App
- Practical advice covering things like consumer rights, anxiety, childcare and more
Training and Development to Reach Your Potential
- Learning journey that grows with you to reach care worker standards
- Specialist skills training including Autism, Dementia and Mental Health
- Career pathways that include flexible apprenticeships and nationally recognised qualifications
- Cover the cost of relevant professional memberships
5 More Reasons to Work with Ivolve
1. Our people are pretty fabulous. We take pride and pleasure in helping others to flourish
2. Theres a great energy across the business and a strong sense of teamwork
3. Very few jobs have such an impact on peoples lives we bring joy to people every day
4. We have a proud history, were a big organisation of over 3,600 colleagues supporting over 1,100 people
5. We build and nourish relationships with the people we support
