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Community Integrated Care

Service Leader - Level 1

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This job is now closed

Job summary

This is a brand-new development, with purpose built, autism-friendly accommodation to enable those who access our services to live as independently as possible, there a 5 individual people needing support in their brand-new homes, this means your skills and personality will be matched to the individual and their needs.

No two days will be the same, the individuals we will be supporting all have different challenges in their lives which include, autism and learning disabilities aged from 19 - 60.

With experience working in a health or social care setting, you will have an upbeat positive manner, as well as having a genuine passion for supporting people to become a part of their local and wider community.

You will also have experience working with people supported who present behaviours that require intensive support planning and management to ensure their safety and quality of life at all times.

In addition you will be comfortable using basic IT systems that are required within the role - training can be offered to support this area. You will also hold a professional qualification in Health and Social Care, i.e. Nurse, Social Worker, SVQ Level 3 plus supervisory units (Scotland) / Care Management Level 3 (England).

Main duties of the job

Community Integrated Care is currently seeking adedicatedand compassionate health and social care professional for a Service Leader based in Newburn, NE15

Benefits & USPs:
  • Salary of£26971 per year
  • Work doing the things you enjoy, meaning work never feels like work
  • Work for a multi award-winning Charity that invests all it profits right back into the people we support, our workforce and our local communities
  • Managed by supportive senior leaders
  • 33 Days annual leave inclusive of statutory bank holidays (for full time, part time is worked out on a pro-rata basis)
  • Pension Scheme
  • No uniform - we wear our casual clothes
  • Flexible Working Hours & Shift patterns
  • We will pay for your DBS / PVG
  • Shopping Discounts Scheme
  • Ongoing continued professional development and progression opportunities
  • Recommend a Friend Bonus scheme
  • Financial Hardship Fund
  • Investment in your wellbeing

About us

Community Integrated Care is one of theUKs largest health and social care charities. We work hard to enriching the lives of people with many different care needs. Its exciting and rewarding work, and were full of pride and passion for what we do.Since the early days, weve grown to provide many innovative and bespoke care services to thousands of people across England and Scotland. We want to provide support based on the principles of choice, dignity and respect. This resonates in our vision ofYour Life, Your Choiceand our strategyBest Lives Possible.We have strong values and were proud to pioneer new ways of delivering social care to stand out in our sector. In the past two years, we have won or made the shortlist for over 100 national and regional awards!We are alsofocusedon our people. Our Support Workers are dedicated and passionate about going the extra mile for the people we support and in return, we go the extra mile for them byinvesting in pay, recognition, wellbeing and continued professional and personal development.We will provide you with all the training, support and personal protective equipment you need in your role and will help you develop, should you decide you want to develop your career with us.

Details

Date posted

15 August 2023

Pay scheme

Other

Salary

£26,971 a year

Contract

Permanent

Working pattern

Full-time

Reference number

L0106-14988

Job locations

1 Shillmoor Close

Newcastle Upon Tyne

NE15 8BF


Job description

Job responsibilities

Main Purpose of the Role

To be subject matter experts, providing personalised care and support to those with complex needs utilising specialist knowledge and/or experience. Always daring to be the best you can be, taking responsibility for assessing the effectiveness of support provided and to contribute to the multi-agency care and support planning its successful implementation.

Key Accountabilities

1. Delivering tailored, life-enhancing support in line with the organisations complex care service models, working with the complex care team and other specialists to ensure that the needs of the people we support are met within a comprehensive and robust framework.

2. Support an environment where colleagues feel encouraged to reflect on their practices, and guide, support and assess colleagues to promote continuous improvement and high levels of competency.

3. To act as a role model and mentor to colleagues, by demonstrating excellent levels of practice and ensuring specialist care and support is tailored to the people we support.

4. Identify, escalate, and contribute to the management of any risks that could affect customer service or safety, or the effectiveness, efficiency and compliance of an individual's activities, to ensure that the best interests of the people we support are always maintained.

5. To ensure the health, safety, and wellbeing of self, colleagues, and people supported by following the appropriate policies and procedures and escalating any concerns, complaints or poor practice.

6. To provide the best care and support possible, in accordance with a persons support needs and create personalised support plans using specialist knowledge and experience, gaining input from other care professionals, so that peoples holistic needs are supported.

7. Delivering care and support in line with co-produced plans, and establishing meaningful relationships with the people we support and their loved ones, to truly understand their needs, and ensure they feel engaged, involved and fulfilled.

8. To take the lead on monitoring and evaluating the health and behaviour needs of the people we support, ensuring Health and Behaviour Plans are reviewed regularly and updated in line with policy and best practice.

9. Motivate and lead self and colleagues to promote operational excellence, specialist support and person-centred care. 10. Highlighting own learning and performance needs (particularly in specialist areas), always striving to be the best they can be, and encouraging those around them to do the same.

Job description

Job responsibilities

Main Purpose of the Role

To be subject matter experts, providing personalised care and support to those with complex needs utilising specialist knowledge and/or experience. Always daring to be the best you can be, taking responsibility for assessing the effectiveness of support provided and to contribute to the multi-agency care and support planning its successful implementation.

Key Accountabilities

1. Delivering tailored, life-enhancing support in line with the organisations complex care service models, working with the complex care team and other specialists to ensure that the needs of the people we support are met within a comprehensive and robust framework.

2. Support an environment where colleagues feel encouraged to reflect on their practices, and guide, support and assess colleagues to promote continuous improvement and high levels of competency.

3. To act as a role model and mentor to colleagues, by demonstrating excellent levels of practice and ensuring specialist care and support is tailored to the people we support.

4. Identify, escalate, and contribute to the management of any risks that could affect customer service or safety, or the effectiveness, efficiency and compliance of an individual's activities, to ensure that the best interests of the people we support are always maintained.

5. To ensure the health, safety, and wellbeing of self, colleagues, and people supported by following the appropriate policies and procedures and escalating any concerns, complaints or poor practice.

6. To provide the best care and support possible, in accordance with a persons support needs and create personalised support plans using specialist knowledge and experience, gaining input from other care professionals, so that peoples holistic needs are supported.

7. Delivering care and support in line with co-produced plans, and establishing meaningful relationships with the people we support and their loved ones, to truly understand their needs, and ensure they feel engaged, involved and fulfilled.

8. To take the lead on monitoring and evaluating the health and behaviour needs of the people we support, ensuring Health and Behaviour Plans are reviewed regularly and updated in line with policy and best practice.

9. Motivate and lead self and colleagues to promote operational excellence, specialist support and person-centred care. 10. Highlighting own learning and performance needs (particularly in specialist areas), always striving to be the best they can be, and encouraging those around them to do the same.

Person Specification

Qualifications

Essential

  • Knowledge
  • SVQ Level 3 Health and Social Care (Scotland) or Level 4 Diploma in Care (England) - Essential
  • Evidence of continuing professional development - Essential

Desirable

  • Medication Level 3 training and ability to undertake competency assessments for Support Workers - Desirable
Person Specification

Qualifications

Essential

  • Knowledge
  • SVQ Level 3 Health and Social Care (Scotland) or Level 4 Diploma in Care (England) - Essential
  • Evidence of continuing professional development - Essential

Desirable

  • Medication Level 3 training and ability to undertake competency assessments for Support Workers - Desirable

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Community Integrated Care

Address

1 Shillmoor Close

Newcastle Upon Tyne

NE15 8BF


Employer's website

https://careers.communityintegratedcare.co.uk/ (Opens in a new tab)

Employer details

Employer name

Community Integrated Care

Address

1 Shillmoor Close

Newcastle Upon Tyne

NE15 8BF


Employer's website

https://careers.communityintegratedcare.co.uk/ (Opens in a new tab)

Employer contact details

For questions about the job, contact:

Recruitment Specialist

Doug Brough

doug.brough@c-i-c.co.uk

07866884018

Details

Date posted

15 August 2023

Pay scheme

Other

Salary

£26,971 a year

Contract

Permanent

Working pattern

Full-time

Reference number

L0106-14988

Job locations

1 Shillmoor Close

Newcastle Upon Tyne

NE15 8BF


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