Discharge Co-ordinator

Job description

Job responsibilities

What you'll be working:

22.5 Hours

Monday - Friday

What you'll be doing:

As the Discharge Co-ordinator you will ensure patients at the Frenchay Brain Injury Rehabilitation Centre have well-coordinated discharge care packages alongside effective, seamless discharge plans. To be an active member of the inter-disciplinary team, and provide a comprehensive community liaison service with other health professionals, social services and external agencies. To provide specialist advice and support to patients, carers and relevant external agencies around discharge issues.

• To lead the coordination of discharge planning for patients with complex needs, taking responsibility as appropriate for liaising and maintaining contact with families and external agencies to ensure safe and effective patient discharge
• To be able to gather and collate all relevant information pertaining to patients into an accessible format and share with appropriate community partners in order to help identify appropriate discharge destinations/care packages
• Liaise where appropriate with the external agencies such as Social Services and Continuing Health Care team, ensuring that patient referrals and documentation are received in the required time scales.
• Build and sustain strong relationships with the range of community and primary care services, including social services, intermediate care, community matrons, voluntary sector and private sector to ensure patients receive a safe and effective discharge plan.
• Support the process of finding and securing appropriate placements for patients in conjunction with Social Services (to include visits as appropriate).
• Demonstrate understanding of policy and protocols that underpin the discharge processes
• To give verbal updates and coordinate written reports to health and social care staff and other appropriate professionals on the patient’s progress.
• Respond to information received regarding discharge destination breakdown and liaise with relevant parties to ensure resolution, taking action where appropriate to develop and improve practice.
• To attend multi professional meetings and case conferences to provide expert discharge advice in order to facilitate a timely appropriate discharge.
• Take professional responsibility for ensuring effective communication between all services providers across the discharge pathway.

What you'll have:

• A current NMC registration RN/ therapist
• A legal right to work in the UK
• 2 years experience of working within the discharge process, including working with patients who have complex presentations and social situations
• Experience of multi-professional working within the Health and Social Care community
• Excellent negotiation and people management skills
• Experience of online record keeping systems
• Effective and efficient team working and able to work autonomously
• Excellent communication skills, verbal, nonverbal and written.
• Effective time management skills
• Skills in collating and prioritising information to formulate effective discharge plans
• Excellent negotiation and people management skills
• Experience of online record keeping systems
• Extensive experience of providing clinical care to complex and dependent patients to a consistently high standard
• Experience of change management and new ways of working, to deliver care in response to a service expansion or change
• Experience working within a MDT within a complex pathway
• Experience training team members in issues relevant to the discharge process
• Experience of undertaking staff supervision/coaching as a means of promoting staff development
• Experience of working with: Mental Health Act 1983/ Mental Capacity Act 2005/ Health & Social Care Act 2008/ UKROC Database

We also want to ensure that individuals with disabilities are provided reasonable facilities to participate in job applications or interviews to perform essential job functions. To support this, we are a Disability Confident employer.

What to look forward to:

• 25 days plus bank holidays
• Birthday off
• Join the Active Learning Hub and benefit from a wide range of e learning and face to face training and development opportunities
• Active Reward App giving discounts and savings on your weekly shop
• Free 24 hour confidential Employee Assistance Programme Helpline & App to support with legal, health, wellbeing, relationship and consumer advice
• A Nest Personal Pension account
• Access to join a Medicash Health Plan for you and your family to save money on everyday health essentials – like going to the dentist or opticians
• We recognise outstanding Active Behaviours via the Active Awards programme
• Enhanced Sick & Maternity Pay benefits
• Refer a Friend Scheme and earn yourself up to £1500 for Nurses, Therapists & Doctors, £500 all other roles, by recommending someone you know
• ……and, of course, the support and guidance of our qualified clinical and business leadership teams so that you can really develop your career with Active Care Group

Person Specification

Qualifications

Essential

• A current NMC registration RN/ therapist
• A legal right to work in the UK

Experience

Essential

• 2 years experience of working within the discharge process, including working with patients who have complex presentations and social situations
• Experience of multi-professional working within the Health and Social Care community
• Excellent negotiation and people management skills
• Experience of online record keeping systems
• Effective and efficient team working and able to work autonomously
• Excellent communication skills, verbal, nonverbal and written.
• Effective time management skills
• Skills in collating and prioritising information to formulate effective discharge plans
• Excellent negotiation and people management skills
• Experience of online record keeping systems
• Extensive experience of providing clinical care to complex and dependent patients to a consistently high standard
• Experience of change management and new ways of working, to deliver care in response to a service expansion or change
• Experience working within a MDT within a complex pathway
• Experience training team members in issues relevant to the discharge process
• Experience of undertaking staff supervision/coaching as a means of promoting staff development
• Experience of working with: Mental Health Act 1983/ Mental Capacity Act 2005/ Health & Social Care Act 2008/ UKROC Database

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Active Care Group

Address

Frenchay Brain Injury Rehabilitation Centre

Bristol

Somerset

BS16 2UU

Employer's website

https://activecaregroup.co.uk/ (Opens in a new tab)