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Avery Healthcare Group Ltd.

Receptionist

The closing date is 20 February 2026

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Job summary

Avery Healthcare is one of the UK's largest providers of luxury elderly care homes, with a vision of "creating meaningful lives together." They are looking for a warm, enthusiastic, and dedicated individual to join their award-winning team as a Receptionist at Waterhouse Manor Care Home in Peterborough.

Main duties of the job

As a Receptionist, your focus will be to offer professional, high-quality customer service as the first point of contact within the home, as well as provide a range of administrative services. Other responsibilities include answering the telephone, responding to enquiries, maintaining reception-related administration, and liaising with Housekeeping to ensure the reception area is well-maintained.

About us

Avery Healthcare is a leading provider of luxury elderly care homes in the UK, with a commitment to creating meaningful experiences for their residents and employees. They believe that the later years of life should be as enriching as any other, and they are passionate about building a supportive and inspiring environment where employees feel valued and empowered every day.

Details

Date posted

22 December 2025

Pay scheme

Other

Salary

£12.22 an hour

Contract

Permanent

Working pattern

Full-time

Reference number

1446942411

Job locations

Avery Healthcare

Peterborough

PE7 8SJ


Job description

Job responsibilities

Package Description:

Shift pattern; Alternating weekends: 8:00 AM - 6:00 PM, four days a week

At Avery Healthcare, we are all about supporting the people who care for our residents. We know how hard our teams work, and were here to celebrate and support you every step of the way.When you join us, youll be making a positive impact on residents lives every day your compassion and dedication truly make a difference. Were committed to helping you grow in a caring, supportive environment, with opportunities to learn and develop throughout your career. And as part of our close-knit team, youll experience a culture that values respect, compassion, and a shared commitment to exceptional care.Were now looking for a warm, enthusiastic, and dedicated individual to join our award-winning team as a Receptionist at Waterhouse Manor Care Home in Peterborough. If this sounds like the place for you, wed love to hear from you!

ABOUT THE ROLE

Your focus as a receptionist will be to offer professional, high-quality customer service as the first point of contact within the home, as well as provide a range of administrative services.

Other responsibilitieswillinclude:

  • Answering the telephone and responding to enquiries at reception, redirecting calls to relevant staff and recording messages accordingly.
  • Completingreception-related administration,maintainingdatabases,and providing administrativeassistanceas required by the General Manager.
  • Maintainingthe general tidiness of the reception area, liaising with Housekeeping to ensure standards aremaintained.

ABOUT YOU

To be successful in your application, you will live our values of caring, supportive, honest, respectful and accountable in all that you do.

Our ideal candidatemust:

  • Have excellent communication skills both verbal and written.
  • Be confident in using computers.
  • Have a positive,friendly,and welcoming attitude.
  • Havepreviousexposure to problem-solving and client complaints.

ABOUT AVERY

At Avery, were not just one of the UKs largest providers of luxury elderly care homes were a place where people love to work. We believe that the later years of life should be as enriching as any other, and were passionate about creating meaningful experiences for our residents and our team alike. With our vision of "creating meaningful lives together," we proudly offer exceptional care across our growing network of over 100 homes, building a supportive and inspiring environment where employees feel valued and empowered every day. Join us and see why Avery is the preferred choice for residents and team members alike.

Please note this role will require:

  • A DBS Disclosure check, the cost of which will be met by Avery Healthcare.
  • Proof of eligibility to work in the UK.

This advert may be withdrawn prior to the advertised deadline depending on the volume of applications received and business needs.

Job description

Job responsibilities

Package Description:

Shift pattern; Alternating weekends: 8:00 AM - 6:00 PM, four days a week

At Avery Healthcare, we are all about supporting the people who care for our residents. We know how hard our teams work, and were here to celebrate and support you every step of the way.When you join us, youll be making a positive impact on residents lives every day your compassion and dedication truly make a difference. Were committed to helping you grow in a caring, supportive environment, with opportunities to learn and develop throughout your career. And as part of our close-knit team, youll experience a culture that values respect, compassion, and a shared commitment to exceptional care.Were now looking for a warm, enthusiastic, and dedicated individual to join our award-winning team as a Receptionist at Waterhouse Manor Care Home in Peterborough. If this sounds like the place for you, wed love to hear from you!

ABOUT THE ROLE

Your focus as a receptionist will be to offer professional, high-quality customer service as the first point of contact within the home, as well as provide a range of administrative services.

Other responsibilitieswillinclude:

  • Answering the telephone and responding to enquiries at reception, redirecting calls to relevant staff and recording messages accordingly.
  • Completingreception-related administration,maintainingdatabases,and providing administrativeassistanceas required by the General Manager.
  • Maintainingthe general tidiness of the reception area, liaising with Housekeeping to ensure standards aremaintained.

ABOUT YOU

To be successful in your application, you will live our values of caring, supportive, honest, respectful and accountable in all that you do.

Our ideal candidatemust:

  • Have excellent communication skills both verbal and written.
  • Be confident in using computers.
  • Have a positive,friendly,and welcoming attitude.
  • Havepreviousexposure to problem-solving and client complaints.

ABOUT AVERY

At Avery, were not just one of the UKs largest providers of luxury elderly care homes were a place where people love to work. We believe that the later years of life should be as enriching as any other, and were passionate about creating meaningful experiences for our residents and our team alike. With our vision of "creating meaningful lives together," we proudly offer exceptional care across our growing network of over 100 homes, building a supportive and inspiring environment where employees feel valued and empowered every day. Join us and see why Avery is the preferred choice for residents and team members alike.

Please note this role will require:

  • A DBS Disclosure check, the cost of which will be met by Avery Healthcare.
  • Proof of eligibility to work in the UK.

This advert may be withdrawn prior to the advertised deadline depending on the volume of applications received and business needs.

Person Specification

Qualifications

Essential

  • To be successful in this role, you will need to have excellent communication skills, both verbal and written, be confident in using computers, and have a positive, friendly, and welcoming attitude. Previous exposure to problem-solving and client complaints is also desirable.
Person Specification

Qualifications

Essential

  • To be successful in this role, you will need to have excellent communication skills, both verbal and written, be confident in using computers, and have a positive, friendly, and welcoming attitude. Previous exposure to problem-solving and client complaints is also desirable.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Avery Healthcare Group Ltd.

Address

Avery Healthcare

Peterborough

PE7 8SJ


Employer's website

https://www.averyhealthcare.co.uk/ (Opens in a new tab)

Employer details

Employer name

Avery Healthcare Group Ltd.

Address

Avery Healthcare

Peterborough

PE7 8SJ


Employer's website

https://www.averyhealthcare.co.uk/ (Opens in a new tab)

Employer contact details

For questions about the job, contact:

Recruitment Team

Avery Healthcare

Recruitment@averyhealthcare.co.uk

Details

Date posted

22 December 2025

Pay scheme

Other

Salary

£12.22 an hour

Contract

Permanent

Working pattern

Full-time

Reference number

1446942411

Job locations

Avery Healthcare

Peterborough

PE7 8SJ


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Avery Healthcare Group Ltd.'s privacy notice (opens in a new tab)