Client Liaison Manager

Job description

Job responsibilities

Package Description:

At Avery Healthcare, we believe that exceptional care starts with exceptional people. Thats why were dedicated to supporting the incredible individuals who make a difference in our residents lives every single day. We celebrate your hard work, champion your growth, and create an environment where you can thrive.

When you join our team, youre not just stepping into a roleyoure stepping into a community built on respect, compassion, and a shared commitment to excellence. Here, your dedication will be recognised, your ideas valued, and your career nurtured.

Were now looking for a warm, enthusiastic, and driven individual to join our award-winning team as a Client Liaison Manager. If youre ready to make a meaningful impact and grow with a company that truly cares, wed love to hear from you.

ABOUT THE ROLE

As our Client Liaison Manager, youll be the heartbeat of our Sales & Marketing Department, ensuring smooth daily operations and driving occupancy and revenue growth. Youll be the friendly face and strategic mind behind our homes success.

Your key responsibilities will include:

• Leading the sales and marketing process to meet and exceed budget targets.

• Responding to enquiries across multiple channels with professionalism and warmth.

• Managing the pipeline of potential residents to maximise conversion and revenue.

• Building and nurturing relationships with key care influencers and community contacts.

• Ensuring brand standards and deadlines are consistently met.

ABOUT YOU

Youre a natural communicator, a confident negotiator, and someone who thrives in a fast-paced, people-focused environment. Most importantly, you live and breathe our values: caring, supportive, honest, respectful, and accountable.

What youll bring to the role:

• A full, clean UK driving licence.

• Strong negotiation skills and commercial awareness.

• Excellent interpersonal and telephone communication skills.

• The ability to manage and prioritise your workload effectively.

• Previous experience in a sales role (preferred but not essential).

ABOUT AVERY HEALTHCARE GROUP

Were proud to be one of the UKs leading providers of luxury care homes, with over 100 locations and a reputation for excellence. At Avery, we believe later life should be full of joy, purpose, and connectionand that goes for our team members too.

Our vision of creating meaningful lives together guides everything we do. We offer a supportive, inspiring workplace where youll feel empowered, appreciated, and part of something truly special.

ADDITIONAL INFORMATION

• A DBS Disclosure check will be required (covered by Avery Healthcare).

• Proof of eligibility to work in the UK is essential.

• Please note: This advert may close early depending on application volume and business needs.

Ready to take the next step in your career with a company that puts people first?

Apply today and discover the Avery difference.

Person Specification

Qualifications

Essential

• The ideal candidate will have a full, clean UK driving licence, strong negotiation skills and commercial awareness, excellent interpersonal and telephone communication skills, the ability to manage and prioritize their workload effectively, and preferably previous experience in a sales role.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Avery Healthcare Group Ltd.

Address

Avery Healthcare

Hatfield

AL10 0FJ

Employer's website

https://www.averyhealthcare.co.uk/ (Opens in a new tab)