Avery Healthcare Group Ltd.

Customer Liaison Manager

Information:

This job is now closed

Job summary

Avery Healthcare is one of the UK's largest providers of luxury elderly care homes, with a vision of 'creating meaningful lives together'. They are seeking a warm, enthusiastic, and dedicated individual to join their award-winning team as a Client Liaison Manager, responsible for managing the sales and marketing processes in the home, ensuring effective daily operation of the Sales & Marketing Department, meeting and exceeding budget targets, and maximising revenue.

Main duties of the job

As the Client Liaison Manager, your focus will be on managing the sales and marketing processes in the home, ensuring the effective daily operation of the Sales & Marketing Department, meeting and exceeding budget targets, filling the home with the agreed client base, and maximising revenue. Other responsibilities include ensuring that sales targets and Sales & Marketing deadlines are met, assisting with general sales and marketing enquiries, managing and keeping up to date the information on the pipeline of potential members, and developing new contacts and maintaining regular and close contacts with all key care influences.

About us

Avery Healthcare is one of the UK's largest providers of luxury elderly care homes, with a growing network of over 100 homes. They believe that the later years of life should be as enriching as any other, and they are passionate about creating meaningful experiences for their residents and team members alike. Avery offers exceptional care and a supportive, inspiring environment where employees feel valued and empowered.

Details

Date posted

21 January 2025

Pay scheme

Other

Salary

£35,000 to £38,000 a year

Contract

Permanent

Working pattern

Full-time

Reference number

1229155730

Job locations

Avery Healthcare

Surrey Region

GU22 7SY


Job description

Job responsibilities

Package Description: At Avery Healthcare, we are all about supporting the people who care for our residents. We know how hard our teams work, and were here to celebrate and support you every step of the way.When you join us, youll be making a positive impact on residents lives every day your compassion and dedication truly make a difference. Were committed to helping you grow in a caring, supportive environment, with opportunities to learn and develop throughout your career. And as part of our close-knit team, youll experience a culture that values respect, compassion, and a shared commitment to exceptional care.Were now looking for a warm, enthusiastic, and dedicated individual to join our award-winning team as a Client Liaison Manager. If this sounds like the place for you, wed love to hear from you!

ABOUT THE ROLE

Your focus as Client Liaison Manager will be to manage the sales and marketing processes in the home, ensuring the effective daily operation of the Sales & Marketing Department, meeting and exceeding budget targets, filling the home with the agreed client base and maximising revenue.

Other responsibilities will include:

  • Ensuring that sales targets and Sales & Marketing deadlines are met and adhere to brand standards.
  • Assisting in answering all general sales and marketing enquiries from colleagues and customers, brochure requests, internet enquiries and other channels.
  • Managing and keeping up to date the information on the pipeline of potential members, and when they are likely to become residents to maximise revenue.
  • Developing new contacts and maintain regular and close contacts with all key care influences.

ABOUT YOU

To be successful in your application, you will live our values of caring, supportive, honest, respectful, and accountable in all that you do.

Our ideal candidate must:

  • Be able to negotiate with skill and expertise.
  • Possess effective interpersonal skills and professional telephone manner.
  • Be able to prioritise your own workload.
  • Ideally have a background in a previous sales position.

ABOUT AVERY

At Avery, were not just one of the UKs largest providers of luxury elderly care homes were a place where people love to work. We believe that the later years of life should be as enriching as any other, and were passionate about creating meaningful experiences for our residents and our team alike. With our vision of "creating meaningful lives together," we proudly offer exceptional care across our growing network of over 100 homes, building a supportive and inspiring environment where employees feel valued and empowered every day. Join us and see why Avery is the preferred choice for residents and team members alike.

Please note this role will require:

  • A DBS Disclosure check, the cost of which will be met by Avery Healthcare.
  • Proof of eligibility to work in the UK.
This advert may be withdrawn prior to the advertised deadline depending on the volume of applications received and business needs.

Job description

Job responsibilities

Package Description: At Avery Healthcare, we are all about supporting the people who care for our residents. We know how hard our teams work, and were here to celebrate and support you every step of the way.When you join us, youll be making a positive impact on residents lives every day your compassion and dedication truly make a difference. Were committed to helping you grow in a caring, supportive environment, with opportunities to learn and develop throughout your career. And as part of our close-knit team, youll experience a culture that values respect, compassion, and a shared commitment to exceptional care.Were now looking for a warm, enthusiastic, and dedicated individual to join our award-winning team as a Client Liaison Manager. If this sounds like the place for you, wed love to hear from you!

ABOUT THE ROLE

Your focus as Client Liaison Manager will be to manage the sales and marketing processes in the home, ensuring the effective daily operation of the Sales & Marketing Department, meeting and exceeding budget targets, filling the home with the agreed client base and maximising revenue.

Other responsibilities will include:

  • Ensuring that sales targets and Sales & Marketing deadlines are met and adhere to brand standards.
  • Assisting in answering all general sales and marketing enquiries from colleagues and customers, brochure requests, internet enquiries and other channels.
  • Managing and keeping up to date the information on the pipeline of potential members, and when they are likely to become residents to maximise revenue.
  • Developing new contacts and maintain regular and close contacts with all key care influences.

ABOUT YOU

To be successful in your application, you will live our values of caring, supportive, honest, respectful, and accountable in all that you do.

Our ideal candidate must:

  • Be able to negotiate with skill and expertise.
  • Possess effective interpersonal skills and professional telephone manner.
  • Be able to prioritise your own workload.
  • Ideally have a background in a previous sales position.

ABOUT AVERY

At Avery, were not just one of the UKs largest providers of luxury elderly care homes were a place where people love to work. We believe that the later years of life should be as enriching as any other, and were passionate about creating meaningful experiences for our residents and our team alike. With our vision of "creating meaningful lives together," we proudly offer exceptional care across our growing network of over 100 homes, building a supportive and inspiring environment where employees feel valued and empowered every day. Join us and see why Avery is the preferred choice for residents and team members alike.

Please note this role will require:

  • A DBS Disclosure check, the cost of which will be met by Avery Healthcare.
  • Proof of eligibility to work in the UK.
This advert may be withdrawn prior to the advertised deadline depending on the volume of applications received and business needs.

Person Specification

Qualifications

Essential

  • To be successful in this role, the ideal candidate must be able to negotiate with skill and expertise, possess effective interpersonal skills and a professional telephone manner, be able to prioritise their own workload, and ideally have a background in a previous sales position.
Person Specification

Qualifications

Essential

  • To be successful in this role, the ideal candidate must be able to negotiate with skill and expertise, possess effective interpersonal skills and a professional telephone manner, be able to prioritise their own workload, and ideally have a background in a previous sales position.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Avery Healthcare Group Ltd.

Address

Avery Healthcare

Surrey Region

GU22 7SY


Employer's website

https://www.averyhealthcare.co.uk/ (Opens in a new tab)

Employer details

Employer name

Avery Healthcare Group Ltd.

Address

Avery Healthcare

Surrey Region

GU22 7SY


Employer's website

https://www.averyhealthcare.co.uk/ (Opens in a new tab)

Employer contact details

For questions about the job, contact:

Recruitment Team

Avery Healthcare

Recruitment@averyhealthcare.co.uk

Details

Date posted

21 January 2025

Pay scheme

Other

Salary

£35,000 to £38,000 a year

Contract

Permanent

Working pattern

Full-time

Reference number

1229155730

Job locations

Avery Healthcare

Surrey Region

GU22 7SY


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